Hello!
Ah, okay so I’m having some issues with my new Lenovo L32p-30.
The monitor works great most of the time but I’m having some issues, when I chance my scaling options to 2440x1440 I get an error in a small window with the (MacOS) System Preferences-icon at top and a text stating “error in settings. A problem occurred in the display settings” (translated to English), when I click "OK" everything still works and looks fine and the resolution changed but still wondering if my other issues could be sort of related but I've realised I have the other issues even though I'm using the native 4K resolution.
On a side note, I was hoping I could use the HiDPI with this display but I assume it’s not possible with my available resolutions, it's the wrong aspect ratio or I’m not understanding how it works.
Then whenever my Mac goes to sleep and I wake it up the screen doesn’t wake up more times than it works. Usually the screen turns on and then the screen goes black and says “Input not supported”, often it doesn’t work to just turn it off and in but instead I have to do that and plug out and plug in the USB-C cable. I’m using the cable provided by Lenovo in the box. Tried another but I’m not sure which USB versions my other USB-C cables are, figured I could try ordering one or a USB4 cable (just to make sure to have one for the future) but guess I'll have to research which one is recommended.
First I thought these issues were related to the resolution not being set to 4K (which is a bit too small for my taste but maybe I could get used to it, so I tried working with 4K resolution but then the screen suddenly went black and I realized that it’s not only when waking from sleep that this issue occurs and not only when I'm not using the standard/native resolution of 4K but also when I'm using 4K.
I guess after this it's more whining than actually OnTopic related...
Called Lenovo (after I had been trying to get a hold of their support through a support ticket, chat or email - which is actually a disgraceful process and such a big hassle probably purposefully setup by Lenovo, at least in my country) and they could provide zero absolutely zero help.
I then told them I just need to know they are aware of the problems and are working to solve them with a firmware update or such and said I can’t be the only one with these issues and the guy assured me he had never heard about anyone else with similar issues and asked me to call the Apple support (after he asked me to try the Windows driver, twice, even though I was very clear about using a one of Apples new MacBook Pro with M1 Pro/their own silicon) because it was probably an issue on their side and I said I could try that but if they assure me it’s not on their end as well, it must mean I’ve gotten a faulty unit, he then told me to try talking with them and see if I can find any solutions on the internet and if I’m unable to solve it I should call them back next week to start a process to get a replacement unit and ended the call.
Now that I tried to research this issues on Lenovo monitors I found a thread were it seemed the support employee did his best but maybe isn’t getting the necessary solutions due to a lack of resources or such and also he wasn’t able to promise the people that are affected that they’d get their money back unless they receive a solution (it shouldn’t be a issue if it’s marketed to work in a way it doesn’t but I assume Lenovo is having some bad management that looks more on results for the current year, without any thought for consequences when customers are neglected for a long time. wasn’t entirely about the same issue though it seemed like some was discussing that and others discussing an issue regarding Power Delivery (which works just fine for me).
I’ll of course update whenever this is resolved, just annoying when I realize Lenovo is seeming very neglecting towards consumers (but probably not towards businesses) I could probably have bought a monitor more than €200 cheaper if I knew this wouldn’t work (we’ll see) and spent those on a nice docking station etc.
as I said maybe this will get resolved though or maybe it isn’t their fault but I guess my conversation with “tech support” lowered my expectations quite a bit because the guy did really not seem to know a lot and was very apparent that he did not want to get involved.
When it works as it should it’s a really nice display though.
