SPARK MAIL - Issues

[v3cTor123]

Will this fix the syncronisation between iphone and ipad, too? It isnt only the badge. It is also the refreshing of the emails.

 

[v3cTor123]

I only have the issue, when no email arrives. If another email comes in, the badge works

 

[Mediacake]

Hi

I quite like the Spark Mail app. I use it on both iPhone and Mac. But there seems to be some issues that are so easily overcome in other mail apps I can't help but assume I am missing something.

If you can help with any please let me know.

1. The search is simply awful. The so called Smart Search is also terrible. It also appears I need to click on every different folder to search within it, there is no global search across, for example, 'Archive, Trash and Inbox'. Even when I search within a folder, using an email address suggestion that it provides it doesn't;t find stuff that I can find manually in that folder anyway.
2. Nesting. Is there a way to 'un-nest' a conversation. I have an initial email with info in it. There are a couple of benign back and forward replies that I don't want ... if I delete the reply it kills the entire nest of emails, including the initial one with the pertinent info in it. This is a huge issue if I send out multiple emails to different addresses with the same subject as it nests all responses in the same thread meaning some get missed.
3. The email thread places new messages at the bottom , but it displays email threads from the top down. Meaning that you always have to scroll down to see the emails.

The search alone leaves me wondering whether I need to go back to using plain old Apple Mail. \\\

Any assistance gratefully received.
James

[doublepost=1552924840][/doublepost]Ive found exactly the same issues, a great app on the surface, but managing older email data is very frustrating indeed. Locating attactchments in the order they arrived etc and so

 

[eldes.com]

It's the second time I've been back from Spark to Apple Mail.
Main reasons:

• Spark does not help with Junk mail.
  
• Spark does not consider / access archived messages on the server.
  
• Spark does not have a global search.
  
• Spark has no filters other than smart folders.

Hi

I quite like the Spark Mail app. I use it on both iPhone and Mac. But there seems to be some issues that are so easily overcome in other mail apps I can't help but assume I am missing something.

If you can help with any please let me know.

1. The search is simply awful. The so called Smart Search is also terrible. It also appears I need to click on every different folder to search within it, there is no global search across, for example, 'Archive, Trash and Inbox'. Even when I search within a folder, using an email address suggestion that it provides it doesn't;t find stuff that I can find manually in that folder anyway.
2. Nesting. Is there a way to 'un-nest' a conversation. I have an initial email with info in it. There are a couple of benign back and forward replies that I don't want ... if I delete the reply it kills the entire nest of emails, including the initial one with the pertinent info in it. This is a huge issue if I send out multiple emails to different addresses with the same subject as it nests all responses in the same thread meaning some get missed.
3. The email thread places new messages at the bottom , but it displays email threads from the top down. Meaning that you always have to scroll down to see the emails.

The search alone leaves me wondering whether I need to go back to using plain old Apple Mail. \\\

Any assistance gratefully received.
James

 

[brevell]

Does anyone know if Spark Mail allows for not automatically setting email as read. I don't want to trigger it as read until I actually open up the email. Scrolling through is a different behaviour.

 

[ksmith80209]

It doesn’t set it as read when in the message list, if that’s what you mean. When you read a message, it gets markers as read but there a icon where you can easily mark it as unread from there.

 

[brevell]

It doesn’t set it as read when in the message list, if that’s what you mean. When you read a message, it gets markers as read but there a icon where you can easily mark it as unread from there.

Let me be a bit more specific. If you move up and down the message list it will mark the previously viewed message as read. I don't want it to do that, I'd only want it marked as read if I open up that message specifically (e.g. by double clicking on it or using a keyboard shortcut to which I don't think one exists right now).

 

[ksmith80209]

Odd — I don’t actually see the “mark read on scroll” behavior on my devices. I wonder if I turned it off somewhere...

 

[sfc0005]

Does anyone know if Spark Mail allows for not automatically setting email as read. I don't want to trigger it as read until I actually open up the email. Scrolling through is a different behaviour.

I have this same issue. In fact, if I have an email on pen on spark on the iphone and haven't finished reading it, then go to my mac, it doesn't show up on the mac because it is 'read' even though it hasn't been read on the iphone, just pulled up. I have lost several important emails because of this. I see no setting to address this. Spark has a great feature that lets you swipe on the message on the side (on mac) and mark it is read or important etc. I would rather 'scroll through' emails this way and not have the program presume I want the message that is active to be 'read'. this would be just as convenient and solve the problem I mentioned.

 

[SaguaroSeven]

Over-eager marking of messages "read" is pretty annoying. I just transitioned to a new iPhone and had to reconfigure almost everything in Spark. What's the point of an account with sync that only sync a few settings? Super annoying.

One of the biggest reasons this irritates me is because Sparks "Smart Inbox" is so dumb. Offer messages from Uber are not "people!" Basically it has no idea what comes from a real person... I'm looking for a replacement, but there don't seem to be many options.