So I emailed tim cook, and an executive support relayed the information onto its corporate communications officer and contact me. I was impressed by the timing of it all, happened within a day or two of emailing.
The communications guy is not aware of the issue, but wishes for me to bring in the macbook pro to an apple retail store and sit down with one of the geniuses there. I wonder if they're going to play the card about the SSD not being an Apple qualified part (is there any way to get around this?). I'm considering bringing up the heating issue as well because there is just too much heat when the machine's under load. Hopefully I can get somewhere with this issue.
The communications guy is not aware of the issue, but wishes for me to bring in the macbook pro to an apple retail store and sit down with one of the geniuses there. I wonder if they're going to play the card about the SSD not being an Apple qualified part (is there any way to get around this?). I'm considering bringing up the heating issue as well because there is just too much heat when the machine's under load. Hopefully I can get somewhere with this issue.