Carrier Switched to Sprint & Want to Leave Immediately

[ActionableMango]

Data is slow as balls can't load Facebook or Instagram feed and music keeps buffering. Does anyone know if there's a wait time before you can switch to another carrier? I literally got the Sprint service yesterday and I'm ready to leave

If you are in the USA there is a 14-day grace period for you to cancel and return everything. There may or may not be a restocking fee and a prorated charge for the time period--I don't know how that would work for a "free" plan.

The 14-day period is for all carriers because it is a legal requirement.

 

[Applejuiced]

Fastest download speed I've gotten with Sprint here in Houston.

That's some sweet speeds right there

 

[EM2013]

Nice!!!

I see Sprint's managed to solve some of their issues in Houston. That's great!

Yeah it's pretty good here, it's still not perfect though cause I know of some spots where it doesn't work. Luckily where I live it works fine.
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That's some sweet speeds right there

Sprint has their moments

 

[eyoungren]

Yeah it's pretty good here, it's still not perfect though cause I know of some spots where it doesn't work. Luckily where I live it works fine.

Yeah, there were some pretty bad reports out of there a year or so ago. I believe, Sprint also had to coexist with another company that had a license to use one of the same frequencies they use but in a different area. That prevented them from expanding too much on that frequency which caused a lot of coverage/speed issues.

Wonder if they bought out the license.

 

[robertopod1968]

I can agree with you on Sprint, but saying T-Mobile sucks is highly subjective. Google “Network Reliability tests.” Then tell me t-mobile sucks. Just because they may not have been great for you in your area does not mean they suck. T-Mobile has over 72 million subscribers ... and they have cam in first or second in network reliability for the last 3 years now...

While sprint comes last... don’t have to believe me ... just google.

Network reliability tests require that you have a signal to begin with. So they won't take a test in areas of no signal. Just means that where they have a signal it has a less chance of dropping a call. Has nothing to do with coverage. So no. T mobile is nowhere near the big 2 for coverage.

 

[CaptainChunk]

In my experience (and I've lived in a few different areas), the other three major carriers are almost always better choices than Sprint. All in all, Sprint has by far the most poorly deployed wireless network in the United States. A lot of this stems from the fact that they dragged their customers through years of unfulfilled 4G promises (cough...WiMax) in many markets before they finally jumped on the LTE bandwagon and they're slowly catching up to everyone else. I was a Sprint customer for over 10 years before I had finally had it with two things: No 4G data (at the time) in Phoenix and absolute crap handset selection (not to mention no iPhones at the time). And for the record, Sprint has the WORST customer service. I've gotten much better customer service from both T-Mobile and AT&T.

The reason Sprint gives so much for seemingly so little is because they HAVE to in order to remain competitive. AT&T and Verizon charge a premium for what you're getting and I can't help to think that it's rightfully so -- they have the network infrastructure to back up their prices. T-Mobile is great for LTE speeds when you're in good coverage areas, but they too don't quite have the overall consistency of AT&T and Verizon. I really like T-Mobile's pricing tiers a lot (and their data speed in Phoenix), but I currently use AT&T because they give me much better voice coverage at my house.

 

[eyoungren]

In my experience (and I've lived in a few different areas), the other three major carriers are almost always better choices than Sprint. All in all, Sprint has by far the most poorly deployed wireless network in the United States. A lot of this stems from the fact that they dragged their customers through years of unfulfilled 4G promises (cough...WiMax) in many markets before they finally jumped on the LTE bandwagon and they're slowly catching up to everyone else. I was a Sprint customer for over 10 years before I had finally had it with two things: No 4G data (at the time) in Phoenix and absolute crap handset selection (not to mention no iPhones at the time). And for the record, Sprint has the WORST customer service. I've gotten much better customer service from both T-Mobile and AT&T.

The reason Sprint gives so much for seemingly so little is because they HAVE to in order to remain competitive. AT&T and Verizon charge a premium for what you're getting and I can't help to think that it's rightfully so -- they have the network infrastructure to back up their prices. T-Mobile is great for LTE speeds when you're in good coverage areas, but they too don't quite have the overall consistency of AT&T and Verizon. I really like T-Mobile's pricing tiers a lot (and their data speed in Phoenix), but I currently use AT&T because they give me much better voice coverage at my house.

Sprint. Phoenix. Ah yeah.

Thought about driving to Mesa once. That was back in 2009 or so when Clearwire was running WiMax tests and had 4G test sites up.

And the first LTE tower in 2013! Had to drive to it!

1xRTT inside Old Spaghetti Factory!

Fun times!

 

[CaptainChunk]

Sprint. Phoenix. Ah yeah.

Thought about driving to Mesa once. That was back in 2009 or so when Clearwire was running WiMax tests and had 4G test sites up.

And the first LTE tower in 2013! Had to drive to it!

1xRTT inside Old Spaghetti Factory!

Fun times!

Yeah, if I recall correctly, they had TWO WiMax test towers running in Phoenix metro before Sprint decided to completely scrap the project: One tower in East Mesa and the other in North Phoenix. I actually drove to the North Phoenix one just see what it was like to have data speeds that didn't suck. Back in those days, if you couldn't get WiMax on a Sprint phone, you were stuck with 3G EVDO, which in practice was about as speedy as 2G EDGE on AT&T or T-Mobile.

My first network switch was to T-Mobile and I had no complaints with my service until I moved to a different part of town. AT&T does pretty well for me at home now.

 

[eyoungren]

Yeah, if I recall correctly, they had TWO WiMax test towers running in Phoenix metro before Sprint decided to completely scrap the project: One tower in East Mesa and the other in North Phoenix. I actually drove to the North Phoenix one just see what it was like to have data speeds that didn't suck. Back in those days, if you couldn't get WiMax on a Sprint phone, you were stuck with 3G EVDO, which in practice was about as speedy as 2G EDGE on AT&T or T-Mobile.

My first network switch was to T-Mobile and I had no complaints with my service until I moved to a different part of town. AT&T does pretty well for me at home now.

Yeah, we can credit WiMax as the cause of the Premium Data Fee of $10 a month. Clearwire was charging Sprint $5 for access even if the Evo was in a 3G area only. Sprint turned around and charged Sprint customers $10!

Then they made it for EVERY smartphone! Which they deny of course. Wasn't done away with until the All In and MyWay plans.

We hung in until September 2015 when we ported to T-Mobile. So far I've been very pleased.

 

[CaptainChunk]

Yeah, we can credit WiMax as the cause of the Premium Data Fee of $10 a month. Clearwire was charging Sprint $5 for access even if the Evo was in a 3G area only. Sprint turned around and charged Sprint customers $10!

Then they made it for EVERY smartphone! Which they deny of course. Wasn't done away with until the All In and MyWay plans.

We hung in until September 2015 when we ported to T-Mobile. So far I've been very pleased.

Yep, that was the final nail in the coffin for Sprint and I, actually. I had the Samsung Epic 4G (essentially a Galaxy S with slide-out horizontal keyboard) and they started tacking that same fee onto my bill, even though I never got 4G network speeds where I lived. I think they were doing that to all phones with a WiMax radio before they eventually made things even worse by requiring it for all smartphones. And 3 levels of customer service told me that there was nothing they could do. That kind of scumbag money grab angered me so much that I left them while still under contract and I just coughed up the prorated ETF (which was only around $100). Then, I bought an unlocked Samsung Galaxy Nexus and brought it right over to T-Mobile with no strings attached. Again, I was really happy with T-Mobile until I moved to an area with poor reception. I'd definitely come back to them if my situation was different because they really do give you a lot for your money.

 

[mpavilion]

I remember when Sprint offered the Evo, which was billed as the U.S.'s "first 4G phone"... the first on their WiMAX network (and the introduction of that 4G surcharge referenced above).