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Okay I am new to this! My preorder says ships by 9/21-9/21. It says the order is still processing on My T-Mobile. On the EIP form it shows a IMEI number. But no shipping information. I see where some of you talked to T-Mobile through social media so I asked them and they say there is no shipping information on file. So I’m confused on if I’m going to get the phone on Friday or not.
 
Does anyone know if an order is being sent to a CC, does it get an origin scan as well? MyUPS shows a huge arrow that states "Delivery Change Requested: Hold for pick up". and the next step is Delivered.
Yeah it will still show the origin scan. My watch has shipped and i did hold for pickup and it shows the same thing yours shows but also has the origin scan of this morning.
 
I'm assuming at this stage they're getting separated from the pallets and we'll all be getting individual updates now. Pretty exciting and Goodluck to the ups ground people that tmobile customer service scammed. If it doesn't come on launch day we need to complain to John Legere on Twitter to help the people pre-ordering next year.
Yea becuz word was that all iPhone pre-orders got free 2 days shipping at checkout, yet when I got there it only said ground shipping and that was still $6.99 and then $14.99- $24.99 for anything faster, then when I called to ask about, they say I would have to cancel my order and pay for faster and that i would lose my spot and probably still not be guaranteed for launch delivery even if I did. So I just said eff it. So hopefully I still get it by tomorrow smh
 
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I still have no tracking for my phone or the watch on UPS. So i guess it's pretty safe to assume that I won't be getting it tomorrow. I've been charged for both.
 
Yea becuz word was that all iPhone pre-orders got free 2 days shipping at checkout, yet when I got there it only said ground shipping and that was still $6.99 and then $14.99- $24.99 for anything faster, then when I called to ask about, they say I would have to cancel my order and pay for faster and that i would lose my spot and probably still not be guaranteed for launch delivery even if I did. So I just said eff it. So hopefully I still get it by tomorrow smh

Same for me :(
 
I’ll be at the CC @ 10:00 when the doors open!!!
Charge still pending, nothing’s changed on TMO site. Rest assured “Ships by 9/21” we’ll have our new devices tomorrow and meet back next pre order event!
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I preordered the iPhone XS Max 64gb Gold. No tracking information yet. I have been charged though.

Actually, I take that back. Checking my credit card online it shows that all three phones that I ordered have been charged.

However, only 2 of the 3 show up on MyChoice as having tracking info. The inconsistency of all of this is maddening.
 
Does anyone know if an order is being sent to a CC, does it get an origin scan as well? MyUPS shows a huge arrow that states "Delivery Change Requested: Hold for pick up". and the next step is Delivered.
Yes.. Click the little arrow next to Shipment Progress for details.
 
Just spoke to tforce on Twitter and they gave me my shipping number ! Should be coming tomorrow !


Same here...Called T-Mobile yesterday morning and one rep told me that these phones are not getting shipped till 28th? I questioned her and asked if she's sure because her response doesn't coincide with what other reps are saying. Especially since I pre-ordered pretty early. I didn't want to lash out or anything so I just said thanks for you help and ended the call.

A few minutes later a lady from T-Mobile called and said that she thinks the call was handled incorrectly. She gave me a tracking number & also stated that what we see on the website/app isn't up-to-the-minute updated. The tracking number has a delivery date for tomorrow (9/21) to NY just like yours but hasn't moved since yesterday morning.

>>> Website and App still says "kept on hold" in the order status but I have a tracking number with a 9/21 delivery. JUMP! On Demand Lease Details also shows the IMEI and lease status as "Active-Shipped"
 
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Got origin scans!!!
 

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Ordered 12AM 9/14 and selected ground shipping, thought everyone was being upgraded to air shipping. Looks like 9/24 for me. I'm in San Diego, CA and ordered XS Max 256GB SG.
 

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Maybe I spoke to soon ¯\_(ツ)_/¯

But what’s interesting is it says “rescheduled delivery”...Like they under promised and over delivered kinda.
 

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THINGS ARE HAPPENING PEOPLE!!!

Got origin scan and scheduled for tomorrow. For some reason I'm getting an error from the MacRumors site when trying to upload my screenshot.
 
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Ordered 12AM 9/14 and selected ground shipping, thought everyone was being upgraded to air shipping. Looks like 9/24 for me. I'm in San Diego, CA and ordered XS Max 256GB SG.
Lets see what happens when your package gets scanned.
 
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