Carrier T-Mobile iPhone issues

[YoToddy]

I found this

https://support.apple.com/en-us/HT201436


View attachment 788148

That's one of the those hoops your T-Mobile "Team of Experts" will walk you through... multiple times before you get your issue escalated to the "engineers". If you're like me and you hit multiple SSID's on the daily, it can be a pain in the butt.

 

[nateatlarge]

That's one of the those hoops your T-Mobile "Team of Experts" will walk you through... multiple times before you get your issue escalated to the "engineers". If you're like me and you hit multiple SSID's on the daily, it can be a pain in the butt.

Go into your T-Mobile account under plans and see if visual voicemail is activated
[doublepost=1537824592][/doublepost]New issue discovered

https://www.macrumors.com/2018/09/24/iphone-xs-xs-max-wifi-lte-connectivity-issues/

 

[YoToddy]

Go into your T-Mobile account under plans and see if visual voicemail is activated
[doublepost=1537824592][/doublepost]

Not sure if this was directed at me or not but I am not the one in the thread having VVM issues. But in my case when I WAS having the issue back in June, VVM was listed being activated on all three lines in the MyTmobile account portal. The issue was still a provisioning problem on T-Mobile's side.

 

[4492865]

Here's a list of cities that t-mobile has rolled out band 71: https://www.t-mobile.com/content/da...to-rico/T-Mobile-600-MHz-Cities-and-Towns.pdf

They have not rolled it out here yet but yesterday we dropped AT&T and switched to T-Mobile and overall my signal strength and speed is a little bit better compared to AT&T.

The Bay Area also doesn't have it yet, but I am still getting much better signal overall. Been without WiFi the whole day at the office (kept it off) previously that was not possible without losing service.

 

[nateatlarge]

Get ready for a recall. #antennagate is back except this time a case can’t fix it

https://www.phonearena.com/news/iPhone-XS-Wi-Fi-LTE-antenna-tests-vs-Galaxy-S9-Pixel-3-XL_id109209

 

[nateatlarge]

New #beautygate

 

[hanumanta5]

who has had any issues with their new iPhones?

My friend just upgraded from iPhone 5S to iPhone XR through TMobile.

The issue we are having is that he cannot receive messages from me and others on his long standing phone number that we can connect through dialing.

He can send messages through.

He found that there is another number assigned the XR that messages go through.

We could text through that number. When calling that number a message says it is not in service.

The rep at TMobile was unable to fix as he was a Droid guy.

How to get through this issue please?

 

[nateatlarge]

My friend just upgraded from iPhone 5S to iPhone XR through TMobile.

The issue we are having is that he cannot receive messages from me and others on his long standing phone number that we can connect through dialing.

He can send messages through.

He found that there is another number assigned the XR that messages go through.

We could text through that number. When calling that number a message says it is not in service.

The rep at TMobile was unable to fix as he was a Droid guy.

How to get through this issue please?

Try Turning off IMessage and restarting the phone, then after phone restart try turning on iMessage.