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i got the hardbook S series in black.

After a couple hours of use, the strap on it snapped off.

I am very disappointed with spigen and contacted them about it.

hope they replace it -_-

Isn't it defective? I have been using several days, but I have no problem with it yet. I'm just waiting for a few more days to review it :D
 
Isn't it defective? I have been using several days, but I have no problem with it yet. I'm just waiting for a few more days to review it :D


ya, pretty sure it's defective.

I have sent them a picture of the broken strap and they are asking for $7 for the shipping fee to replace it.

I don't mind, but if it's a defective product I don't see why they do not just replace it fully.

Maybe I'm asking too much!
 
Bookbook arrived. Pretty impressed!

The BookBook is a fun option. I tend to change cases off and on, but I will definitely keep this in the rotation. It is not as thick as I imagined it would be. The proportions are really nice. Also, very protective for traveling. One last benefit I just noticed. There is plenty of room for a stylus (at least a thin one like an iFaraday) along the left side of the iPad. Since it is zipped shut, the stylus will not fall out.
 
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