Are you actually attempting to draw an equivalence between "preloaded apps" and "bloatware"? There is a world of difference between "apps that are preloaded, cannot be deleted, and sit dormant unless used" with "apps that are preloaded, cannot be deleted, and run threads/processes in the background using up system resources that cannot be disabled".
Neither case is preferable, but with Samsung's bloatware it affects the performance of the system.
I won't claim that you didn't experience what you did, so by the same token don't claim that your first-hand experience is universal.
To the non-techie there is no difference between UNIX and Linux. I challenge you to find a non-techie person who is only familiar with OSX or Windows, give them an Android tablet that contains an SD card and instruct them to create a folder on the SD card and place a file in the folder. I'll even be gracious and allow you to preinstall ES File Explorer before handing it to the person.
How many non-techie computer users place all of their files on their desktop (or within folders placed on their desktop)?
Sigh. Your Android defense shields are up. Many people DON'T know how to properly manage files on their desktop/notebook computer. Those people would prefer not to have to fumble around on their tablet to do so. For others, THEY KNOW HOW TO MANAGE FILES BUT CHOOSE NOT TO.
I don't know why it is so difficult for you and others to understand that there are things OTHER THAN "brand loyalty" that drive people to Apple. Are you seriously denying that those other reasons exist?