The iPhone "iPhone" could not be restored. An internal error has occured.

[hulugu]

Back up you phone and then click restore instead of update. That should get you sorted. Then restore from back up when iOS 5 is installed.

Tried that and it didn't work, gave me the same error.

Might have to abandon this for the day.

 

[TobyZiegler]

Having the same Problem with my iPhone4... internal error.

 

[applefan289]

Same issue here!

 

[miamijim]

My iphone backs up..

The software is extracted...

Then I get the error.....

 

[lukekarts]

Internal error occurred.

 

[jpmaffeo]

same error

Updating to 10.7.2... see if it helps... in any case not a brilliant start

 

[WizardHunt]

I did the update for my iPad 2 with no problems took about 1 hour or less. However I am doing my iPhone 4 and it downloaded the software backed up my iPhone and then it came up with a error box :

The iPhone could not be restored. An internal error occurred.

Anyone get their's to work after they rec'd the error? Has anyone called Apple or can you even get through?

 

[toffa813]

Same error here. Tried restarting my MBP, my iPhone 4, and iTunes, and nothing worked. Roommate has the same problem. I have class soon and I want it to work

 

[dealmaker]

Now killed wife's iPhone - she won't be happy!

WTF - talk about a cluster****

 

[iggypod]

One of our iphone4s upgraded with no issues at all. Just started our iPad 2 and can't get past this internal error.

Patience.

 

[MacNut]

MY 3GS is having the same warning. Something most likely is corrupted in the download.

 

[Cackeezy]

Security Update 2011-006

Has anyone tried updating the security first, then upgrading to iOS5?

 

[dwarnecke11]

iPod touch 4th gen - same issue. I restored my iPod and told it NOT to backup first and voila. Fixed. Apparently it made a valid backup right after downloading iOS 5 that I was able to restore later.

 

[bembol]

My guess is there are too many doing it

Try later I say

+1

TBH, I only have the 4G touch 64GB. Picked it up today. Don't know why I'm in a rush to upgrade, don't exactly need the new features. LOL

It's annoying, hate to say it. I don't expect this from Apple.


BTW, iTunes was upgraded yesterday. Just did OSX (Lion) and restarted my iMac and still no luck. I'll wait later tonight.

 

[Hawksberry]

AppleCare

Just got off the phone with AppleCare. They said their network is overloaded. The errors is not on our end.

 

[Anotoneher]

Is there a way to delete the iOS 5 update off my mac and redownload it????

 

[asleep]

It seems like my iTunes is not re-downloading iOS5 when I try again ( and it fails )...

I wonder if my first iOS5 download was corrupted & needs to be re-downloaded/over-written???

 

[294307]

Same issue for me as well...

 

[peskaa]

Worked on 6th attempt, didn't do anything different. You need iTunes 10.5, that's it.

 

[zipster]

Wow. Glad I read this thread first.

I'll hold off.

 

[zbro90]

Where does iTunes keep the iOS 5 download? i want to delete and try to redownload it.

 

[feckonastick]

I'm getting it as well

Glad it's not an isolated case

 

[Europe calling]

after the third time it worked!
Just keep trying, servers are very busy apparently.

 

[icyfire]

I think I found a workaround. Instead of just hitting restore or update in iTunes, press option and click restore. Then navigate to your .ipsw file which should be located in (your user name)/Library/iTunes/iPhone Software Updates. I did this and it now is updating.

 

[MCKENNATECH]

Spoke to apple care

They are aware of the problem, and hard at working getting it fixed. This always happens with new software updates to some people simply because of a mass overload of the system.