Thinking of suing Apple

[Crazy Badger]

Do you think I would have a case?

I own a number of Apple products and would like some control over when and how I update them. Apple makes this virtually impossible and is constantly harassing me to update and upgrade with notifications and automatically downloading installation files taking up valuable space.

I'm happy that Apple continues to update their software and am happy to be notified, but I should then have the option to stop any further notifications. This is not possible on any devices of operating systems, and the nagging varies from almost every day on macOS to every few weeks/days on iOS.

As a customer, I feel I have every right to some control over when I chose to apply updates, and even make the decision not too.

 

[44267547]

If you want to sue Apple, that’s your prerogative. I don’t think you have a case. The fact that they remind you about the updates, what would you sue them for? The fact that it’s ‘inconveniencing’ you? Just dismiss the update, you don’t have to update if you don’t want to. You _Do_ have control over the updates, and you don’t have to apply them, but I’m not following how you would have a logical case to sue Apple because the updates simply remind you, but I do understand how the updates are nagging at times. But I see this as a non-issue that likely would cost you more time and money then a non-Sensical Matter like this would be worth.

For the record:

As a temporary workaround, on your iPhone, General->Settings->Software update and delete the update temporarily, but it will resurface eventually to remind you.

 

[keysofanxiety]

Oh brother

And if there’s some terrible exploit discovered on an earlier OS which bricks your phone, I bet you’d want to sue Apple for not prompting you to update huh

 

[MacDawg]

Do you think I would have a case?

 

[Apple_Robert]

No case whatsoever.

 

[Southern Dad]

If you can figure out what jurisdiction and how to serve him, you can sue God because the sun doesn’t come up tomorrow. Just because you can does not mean that you will win.

If you did file a suit against Apple, it would be you... Versus so many attorneys, your full time job would be answering interrogatories.

 

[MBAir2010]

i agree with you, so i stopped at el capitan- and update the iPad with such remorse and defiance.
and vowed never to buy another apple product again.

anyone should be able to sue anyone, no one should be bigger that the other.
this apple fear is not healthy.

but, did you see that south park cartoonie episode where they sued apple and kyle had to eat cuttle fish?
watch that before suing apples
i would pay to see Tim Jobs on trial in Edinburgh tho

 

[PJ.]

If you can figure out what jurisdiction and how to serve him, you can sue God because the sun doesn’t come up tomorrow. Just because you can does not mean that you will win.

If you did file a suit against Apple, it would be you... Versus so many attorneys, your full time job would be answering interrogatories.

Well if the sun doesn’t come tomorrow I am suing this orphan girl I knew who sang me a cute song promising me of its reappearance

 

[GGJstudios]

Just because Apple has billions in cash doesn't mean you can get your hands on it by filing trivial, nuisance lawsuits. You're not experiencing a hardship to simply dismiss or reject an offered update. Apple isn't infringing on your rights. They're offering updates to their software, the same as any reasonable software provider would. Any reasonable user would understand and appreciate that, even if they elect not to install the offered updates.

As a customer, I feel I have every right to some control over when I chose to apply updates, and even make the decision not too.

That's exactly why Apple notifies you of the updates and gives you the choice to apply them or not. Apple is already giving you what you're asking for, but you're still complaining.

 

[NT1440]

Well if the sun doesn’t come tomorrow I am suing this orphan girl I knew who sang me a cute song promising me of its reappearance

Ok, that’s just a finely constructed joke there. I laughed.

 

[dukebound85]

Just because Apple has billions in cash doesn't mean you can get your hands on it by filing trivial, nuisance lawsuits. You're not experiencing a hardship to simply dismiss or reject an offered update. Apple isn't infringing on your rights. They're offering updates to their software, the same as any reasonable software provider would. Any reasonable user would understand and appreciate that, even if they elect not to install the offered updates.

That's exactly why Apple notifies you of the updates and gives you the choice to apply them or not. Apple is already giving you what you're asking for, but you're still complaining.

I do wish Apple would have the option of "Skip this update" or "don't remind me again" vs the "remind me again tomorrow" as the latest option.

 

[GGJstudios]

I do wish Apple would have the option of "Skip this update" or "don't remind me again" vs the "remind me again tomorrow" as the latest option.

I completely agree. I'm just not going to try to sue anyone because that option isn't available.

 

[upandown]

Don't use their products.

To sue. Today's answer when we aren't happy.

 

[MBAir2010]

Well if the sun doesn’t come tomorrow I am suing this orphan girl I knew who sang me a cute song promising me of its reappearance

the estate of john denver is also suing, because "sunshine was not on his shoulders" when the plane crashed.

 

[Absrnd]

There is a very simple sulution, disconnect all your devices from the internet,
that way you won't need the security updates, and Apple won't auto download them to your devices.

btw, it doesn'h help that you signed up in April 1st

 

[Crazy Badger]

How is that control? I can wait an hour, try again tonight or tomorrow, or turn on auto updates. In other words, if I don't update I'll get reminded again tomorrow at the very best.

I accept that not updating might expose my system, but that's a calculated risk I am willing to accept and would not hold Apple responsible for any issues caused by not applying regular updates.

That said, Apple should give me the right to say I don't want to apply the update and accept that decision, rather than reminding me again in 24 hours.

 

[maflynn]

That said, Apple should give me the right to say I don't want to apply

They are not legally bound to provide that. If you don't like how apple operates, then there's plenty of other platforms.

 

[AndyMacAndMic]

That said, Apple should give me the right to say I don't want to apply the update and accept that decision, rather than reminding me again in 24 hours.

No Apple is not legally obliged to give you that right. You don't have a case simply because you think you are missing an option in their software.

You can always switch to Windows. Oh wait! Than you want to sue Microsoft too because of their update policy!

On regular software (apps etc.) I can imagine that automatic updates can be turned off. On operating systems on the other hand I can imagine that Apple, Microsoft etc. simply don't want to take that risk because of security issues.

 

[aristobrat]

anyone should be able to sue anyone, no one should be bigger that the other.
this apple fear is not healthy.

Lawsuits against Apple make the national news here in the US several times each year, so I'm guessing that Apple fear really isn't that big of a thing.

 

[Pakaku]

...Doesn't unchecking "Automatically check for updates" in the OSX preferences solve your issue?

 

[Mr_Brightside_@]

On iOS, download tvOS beta profile. You will never be prompted to update again.

You don't have a case also.

 

[keysofanxiety]

Or, get an Android phone and never receive OS updates! Problem solved

 

[maccompaq]

There is a very simple sulution, disconnect all your devices from the internet,
that way you won't need the security updates, and Apple won't auto download them to your devices.

btw, it doesn'h help that you signed up in April 1st

You cannot disconnect an iPhone from the Internet.
[doublepost=1534170570][/doublepost]

No Apple is not legally obliged to give you that right. You don't have a case simply because you think you are missing an option in their software.

You can always switch to Windows. Oh wait! Than you want to sue Microsoft too because of their update policy!

On regular software (apps etc.) I can imagine that automatic updates can be turned off. On operating systems on the other hand I can imagine that Apple, Microsoft etc. simply don't want to take that risk because of security issues.

The last update to Windows 10 bricked 2 of my computers. I spent 3 hours talking to Microsoft support people who were unable to fix my computer. It is a good thing that I do not rely on Windows computers thanks to my Macs. There are thousands who have the same problem. I have read that Microsoft is working on the problem, but does not have a fix as yet. No doubt, Apple will have a lot of new computer customers.
A class action lawsuit should be filed against Microsoft!

 

[GGJstudios]

You cannot disconnect an iPhone from the Internet

Of course you can. Simply turn off Wi-Fi and cellular data, or turn on Airplane Mode.

 

[Crazy Badger]

Legally bound or not, it's pretty piss poor that I have to resort to hacks (installing a tvOS beta profile, really?) to try and stop my iPhone updating.

I've unchecked the "automatically check for updates" in the App Store settings on my Mac, so hopefully, now I'll be left in peace.

I was lured to Appleland almost 10 years ago when they launched the MacBook Air. There wasn't a Windows laptop like it, and Microsoft looked to be losing their way with Windows 8. Lots of devices to choose from these days, so it might be time to switch again...