Top Note 5 Tips

[apolloa]

Honestly at this stage I'd wait the 10 days out for 30th. You've already waited this long.

Did you go ahead and re-order from Amazon and has that order shipped ? If not I would hold tight and perhaps cancel that order.

Wait till the 30th, and if it hasn't arrived proceed with the Paypal resolution.

As you say, if in those 10 days it does turn up, if you have already bought another device your going to have issue of dealing with a return headache.

It's a crappy catch 22 situation and you will either get the phone or a refund but you will have to deal with the unknowing frustration for the next ten days ...

If you've already got shipping from Amazon, then you will have to choose whether to return that or the eGlobal one if it turns up. Though I would be surprised if it turns up at this stage myself, it's Sod's law that you get the re-ordered one and the eglobal one on the same day.

I won't have ANY choice now, if the one from eGlobal turns up, and I return it I will have to pay for shipping AND a restocking fee! I refuse to accept in the UK with all the consumer protection laws we have I have to have to wait who knows how long for a phone!
And as for the courier investigating, for a week! That's totally unacceptable. I have contacted DPD and expect them to tell me they have never received the phone. I think I'll call trading standards tomorrow too.

I have 7 day's to return anything to Amazon and do not have to give a reason, that's the UK distance selling laws. So I won't even bother unboxing it, slap a returns label on it and send it off. I can't see eGlobal being bothered with the PayPal dispute for 10 day's.

 

[apolloa]

I think I'll keep the phone from Amazon, I don't want to have to deal with eGlobal if theirs a fault with the phone.

They have been attempting to have negative reviews removed from the Trustpilot Reviews website even:

https://uk.trustpilot.com/review/eglobalcentral.co.uk

25th January 2016

Dear Trustpilot users,

We have detected that this company has been reporting reviews in a biased way, for example by systematically reporting the negative reviews it receives, or repeatedly reporting reviews that don’t contravene our User Guidelines. This type of reporting behavior breaches Trustpilot’s Company Guidelines.

Any manipulation of reviews is a threat to consumers and businesses and we take it very seriously. We'll continue to safeguard the integrity of our community by fighting attempts to game the system, and we'll inform our users when we uncover deliberate attempts to mislead consumers. You can read more about our stance on trust and how we deal with fraudulent behavior on www.trustpilot.com/trust.

 

[apolloa]

A quick update, my Amazon phone should arrive on Monday, and DPD have emailed me as I thought they would, tell me they have never received the parcel...

So one is lying and I would suspect eGlobal more as they have my money and are refusing to give it back. I think I because if how they are treating me I'll keep the Amazon phone and get rid of the one from eGlobal, weather I sell it or whatever. I'll sell it in here for UK delivery only for £400 and maybe an extra 10 pounds to cover postage. Won't even open it up.

 

[MRU]

A quick update, my Amazon phone should arrive on Monday, and DPD have emailed me as I thought they would, tell me they have never received the parcel...

So one is lying and I would suspect eGlobal more as they have my money and are refusing to give it back. I think I because if how they are treating me I'll keep the Amazon phone and get rid of the one from eGlobal, weather I sell it or whatever. I'll sell it in here for UK delivery only for £400 and maybe an extra 10 pounds to cover postage. Won't even open it up.

If DPD are saying it hasn't arrived, at this stage then it's more likely you will have your case resolution with PayPal resolved on the 30th so you shouldn't have to send anything back to them, just get refunded via PP.

I'm surprised you've had such a crap experience as my dozen or so purchases over last few years with eglobal have all gone fine and whilst delivery time on one occasion was around 3 weeks, other than that never had any issues.

Were talking orders of €1500-2000 with them on occasions too (camera lenses are so pricy) ... So I would be super peeved if the same thing happened to me as it did you ....

Hopefully your case is fully resolved now on the 30th and you can enjoy your phone from Amazon.

 

[apolloa]

If DPD are saying it hasn't arrived, at this stage then it's more likely you will have your case resolution with PayPal resolved on the 30th so you shouldn't have to send anything back to them, just get refunded via PP.

I'm surprised you've had such a crap experience as my dozen or so purchases over last few years with eglobal have all gone fine and whilst delivery time on one occasion was around 3 weeks, other than that never had any issues.

Were talking orders of €1500-2000 with them on occasions too (camera lenses are so pricy) ... So I would be super peeved if the same thing happened to me as it did you ....

Hopefully your case is fully resolved now on the 30th and you can enjoy your phone from Amazon.

I know, I used them last year on your advice and they were fine then. Looking at reviews it's possible it's been over this year they've slipped.
Yeah hopefully I'll be refunded, it is annoying though as anyone else would just resend the item it hey ho.

I blame Apples hype machine over the iPhone 7 hahaha.

 

[MRU]

I know, I used them last year on your advice and they were fine then. Looking at reviews it's possible it's been over this year they've slipped.
Yeah hopefully I'll be refunded, it is annoying though as anyone else would just resend the item it hey ho.

I blame Apples hype machine over the iPhone 7 hahaha.

Yeah it'll make me think twice before jumping to re-order from them ... Your always anxious (well I am anyway) when I order from overseas that something can go wrong and at times like your own situation it has for me too, and I've been conned too (eBay sellers often). It's just a PITA when something like this happens. Thank god for PP and CC protection though. I once paid (early days of eBay) through Western Union for a MacPro !!!! guess how that ended up

 

[apolloa]

Sigh, so I got one of the Note 5's on Saturday (the Amazon one), and I'm sending him back, the AMOLED in my eyes isn't as good when watching media and I didn't like the unnatural colours of the camera, plus I missed 3D Touch!!

So back to the iPhone I go with more natural colours and 3D Touch which is great for one handed use.
As to weather I'll get another iPhone 7 or a 6S I'm not sure yet...

I think buying and sending back phones is my new hobby!! Lol.
Yeah for me the Apple devices have better colour cameras.

 

[MRU]

Sigh, so I got one of the Note 5's on Saturday (the Amazon one), and I'm sending him back, the AMOLED in my eyes isn't as good when watching media and I didn't like the unnatural colours of the camera, plus I missed 3D Touch!!

So back to the iPhone I go with more natural colours and 3D Touch which is great for one handed use.
As to weather I'll get another iPhone 7 or a 6S I'm not sure yet...

I think buying and sending back phones is my new hobby!! Lol.
Yeah for me the Apple devices have better colour cameras.

Did you try adjusting the display in settings to BASIC mode. Essentially that activates the SRGB accurate mode and should be very similar to the iPhone colour wise ? I prefer natural colours myself and basic mode is an essential on any Samsung phone I use, it's also the mode 'displaymate' actually use when testing accuracy of Samsung devices.

 

[apolloa]

Did you try adjusting the display in settings to BASIC mode. Essentially that activates the SRGB accurate mode and should be very similar to the iPhone colour wise ? I prefer natural colours myself and basic mode is an essential on any Samsung phone I use, it's also the mode 'displaymate' actually use when testing accuracy of Samsung devices.

Yeah tried them, perhaps I'm too used to LCD? But a device is not for me if I'm making excuses. I need to decide what iPhone to get now, if the iPhone 7 camera was faster at focusing in low light it would be great. I just compared my iPad Pro camera which is the 6S Plus camera and the Note 5 and the colours were much better on the iPad in my eyes.
The detail and speed was better on the Note 5 though but with oversampled colours.

 

[Fernandez21]

Yeah tried them, perhaps I'm too used to LCD? But a device is not for me if I'm making excuses. I need to decide what iPhone to get now, if the iPhone 7 camera was faster at focusing in low light it would be great. I just compared my iPad Pro camera which is the 6S Plus camera and the Note 5 and the colours were much better on the iPad in my eyes.
The detail and speed was better on the Note 5 though but with oversampled colours.

Have you tried viewing the pictures taken on your Note on your iPad?

 

[apolloa]

Have you tried viewing the pictures taken on your Note on your iPad?

Yeap I did that and the colours were still the same in my eyes. I should add I wasn't expecting to see so much of a difference. But it's very very subjective with camera quality.

 

[apolloa]

Happy I've gone back to the iPhone now. But if anyone can tell me how to make the keyboard layout different so the letters are bigger that would be fab!

I still haven't got my money back and PayPal are messing me around, they stated they would give evil so to the 30th to respond, then all of a sudden a case worker was reviewing my case and they will now wait until the 12 of November. When they no change in my claim and NO phone! I shall be looking into reporting PayPal to the UK finance ombusdmen this week me.

It's now over FIVE WEEKS and still no money or phone.....
My warning to others is do NOT use eGlobal Central OR PayPal to purchase items online.

 

[C DM]

Happy I've gone back to the iPhone now. But if anyone can tell me how to make the keyboard layout different so the letters are bigger that would be fab!

I still haven't got my money back and PayPal are messing me around, they stated they would give evil so to the 30th to respond, then all of a sudden a case worker was reviewing my case and they will now wait until the 12 of November. When they no change in my claim and NO phone! I shall be looking into reporting PayPal to the UK finance ombusdmen this week me.

It's now over FIVE WEEKS and still no money or phone.....
My warning to others is do NOT use eGlobal Central OR PayPal to purchase items online.

You'd likely need to use a third party keyboard if you want to change something about the layout or size. As far as bigger keys go, perhaps one from https://forums.macrumors.com/threads/custom-keyboard-with-twice-bigger-keys.1997590/ would do the trick.

 

[apolloa]

You'd likely need to use a third party keyboard if you want to change something about the layout or size. As far as bigger keys go, perhaps one from https://forums.macrumors.com/threads/custom-keyboard-with-twice-bigger-keys.1997590/ would do the trick.

Thanks but I got it sussed, I just had to
Set the screen back into zoomed mode.

 

[MRU]

Happy I've gone back to the iPhone now. But if anyone can tell me how to make the keyboard layout different so the letters are bigger that would be fab!

I still haven't got my money back and PayPal are messing me around, they stated they would give evil so to the 30th to respond, then all of a sudden a case worker was reviewing my case and they will now wait until the 12 of November. When they no change in my claim and NO phone! I shall be looking into reporting PayPal to the UK finance ombusdmen this week me.

It's now over FIVE WEEKS and still no money or phone.....
My warning to others is do NOT use eGlobal Central OR PayPal to purchase items online.

Sorry you had such a bad experience. I know PayPal have their policies and structures which can frustrate, but to be honest they have had my back to a value far exceeding the PITA bureaucracy they make you go throw to recoup it.

Have you had any more contact from EGlobal themeselves ?

 

[apolloa]

Sorry you had such a bad experience. I know PayPal have their policies and structures which can frustrate, but to be honest they have had my back to a value far exceeding the PITA bureaucracy they make you go throw to recoup it.

Have you had any more contact from EGlobal themeselves ?

No I just get the same copy and paste response now:

Thank you for your message.

We are sorry to inform you that we cannot cancel your order as it has been shipped.

As we have not received any update from the courier, we cannot take any action.

We apologize for any inconvenience caused.

Should you have further questions, please do contact us.


And that's despite DPD telling me on the 21st:

I hope you're well. I've just had a look into this for you and I can see that we are yet to receive this parcel from the sending company so I suggest you contact them regarding this and find out what is going on. Sorry about this and I hope you get it sorted soon.

But the status of my claim has now changed to them advising I will be contacted by the 31st of October if they need any more information or the status of my claim changes by then, so I've literally have no idea what PayPal are doing now.

 

[apolloa]

A big relief, PayPal are going to give me my money back. I did push them though, but got there in the end, still no phone, well it wasn't ever sent.

Lesson learnt.

 

[MRU]

A big relief, PayPal are going to give me my money back. I did push them though, but got there in the end, still no phone, well it wasn't ever sent.

Lesson learnt.

PayPal take their time but they are often a life saver