What are the sales/downloads looking like for everyone's apps?
I'm not sure I really understand the reports. Some of the customer prices are 0. Are these updates? (my app is not free)
I also have one listing that says -1 units sold with -revenue. Was that some sort of refund Apple gave without my notification?
"Units" is how many were downloaded, correct? So if I had 50 units total through all countries that would mean 50 downloads, right?
I'm not sure I really understand the reports. Some of the customer prices are 0. Are these updates? (my app is not free)
I also have one listing that says -1 units sold with -revenue. Was that some sort of refund Apple gave without my notification?
Yes, those are updates. They should have a Product Type ID of 7. The refunds are more likely for people who were double charged or weird things like that. Generally I don't think Apple gives refunds for iTunes purchases.
Hey guys.... I would like to know what the "Royalty Price" column is on the "Sales/Trend Reports" section of iTunes connect. It seems to be the 70% of the share of the application, but in USD its less than 10%.
Also for other countries beside the US, the royalty rate is not always 70%.
Does anyone know about what time of day the new reports get posted. My app posted over 24 hours ago but still no reports generated, and I'm tired of checking every couple of hours. Are we looking at 12:00 midnight Cupertino time? Or something else? Thanks for any info you can provide this impatient guy.
In my case, it's like 2am. I am gmt-6
wait so if my report says there were 25 units and my app is .99
does that mean 25 people bought it? giving me around 17 bucks?
Anyone who signed up recently and posted an app recently have a timeframe of when their "Sales/Trends Report" item showed up in iTunes Connect? I'm going on 5 days since app launch and nothing.
Anyone who signed up recently and posted an app recently have a timeframe of when their "Sales/Trends Report" item showed up in iTunes Connect? I'm going on 5 days since app launch and nothing.
YOu need to email them and tell them they aren't showing up. I had the same problem, and they emailed back right away and added it to my itunesconnect. For some reason it's not on by default for some people.
I e-mailed them but go no response (it has been 5 days).
Nottooshabby:
Which e-mail address did you e-mail them at or what address did they respond from? Thanks for the info.
This is the one you want to use. iTunesAppReporting@apple.com