Hi guys,
I own an iPhone 6s and eversince I updated the ios from 12.4.1 to ios 13, two things happened :
1. I started to loose the ability to receive phone calls while using the wifi call option (which is my only option if I want to make and receive phone calls since I live in an area where no signal comes through).
2. The battery drains very quickly, even during the night: looking at the battery analysis it can only come from the fact that my phone keeps looking for a signal (Internet or Roger's signal I'm guessing cuz bluetooth, icloud and gps are shut down)
So I though I'm just going to downgrade the IOS back to 12.4.1. I found many simple tutorials online to do so.
I have backed up all my stuff and erased everything on my phone to start from scratch. My itunes and Windows are all updated, I even shut down the anti virus and firewall. I plug my phone with an original Apple cord, launch itunes, select my phone and shift click on Restore which gives me the opportunity to select the file I have downloaded (iPhone_4.7_12.4.1_16G102_Restore)
First thing that happened : I got a 3194 error message after the file was extracted. So I read all about it, modified the "hosts" file by adding the last line (74.208.105.171 gs.apple.com) which was completely absent from the original hosts file.
I try again, and now get a 3600 error message!! Everything I read about this error code tells me that I have already tried everything (updating itunes and Windows, using original apple cable, turn off anti virus and firewall etc...).
I am so mad, I spent way too many hours just trying to get my iphone back to a state where it allows me to simply receive phone calls, it's ridiculous!! I even spoke with Apple and Rogers about the problem with the new ios and my wifi calls no longer working, they have no idea what is happening!
Maybe none of this is working on itunes because I have multiple accounts? Maybe there is another app than itunes to restore an iphone? My husband's phone and mine are both on the same computer, we have to shift click i tunes evertyime to select our own librairy... Could that be the problem?
Otherwise can someone from a genius bar do a clean downgrade to ios 12.4.1??
Any help would be greatly appreciated!
Thanks
Kim
I own an iPhone 6s and eversince I updated the ios from 12.4.1 to ios 13, two things happened :
1. I started to loose the ability to receive phone calls while using the wifi call option (which is my only option if I want to make and receive phone calls since I live in an area where no signal comes through).
2. The battery drains very quickly, even during the night: looking at the battery analysis it can only come from the fact that my phone keeps looking for a signal (Internet or Roger's signal I'm guessing cuz bluetooth, icloud and gps are shut down)
So I though I'm just going to downgrade the IOS back to 12.4.1. I found many simple tutorials online to do so.
I have backed up all my stuff and erased everything on my phone to start from scratch. My itunes and Windows are all updated, I even shut down the anti virus and firewall. I plug my phone with an original Apple cord, launch itunes, select my phone and shift click on Restore which gives me the opportunity to select the file I have downloaded (iPhone_4.7_12.4.1_16G102_Restore)
First thing that happened : I got a 3194 error message after the file was extracted. So I read all about it, modified the "hosts" file by adding the last line (74.208.105.171 gs.apple.com) which was completely absent from the original hosts file.
I try again, and now get a 3600 error message!! Everything I read about this error code tells me that I have already tried everything (updating itunes and Windows, using original apple cable, turn off anti virus and firewall etc...).
I am so mad, I spent way too many hours just trying to get my iphone back to a state where it allows me to simply receive phone calls, it's ridiculous!! I even spoke with Apple and Rogers about the problem with the new ios and my wifi calls no longer working, they have no idea what is happening!
Maybe none of this is working on itunes because I have multiple accounts? Maybe there is another app than itunes to restore an iphone? My husband's phone and mine are both on the same computer, we have to shift click i tunes evertyime to select our own librairy... Could that be the problem?
Otherwise can someone from a genius bar do a clean downgrade to ios 12.4.1??
Any help would be greatly appreciated!
Thanks
Kim