It's not wrong to hope, but given the level of offense this seems to be causing (at least based on how its coming off in this thread) it seems like it was way beyond hope and was a complete expectation (not really based on anything but just wishful thinking of some sort), and expecting something that wasn't even implied, and then taking offense because of that, would be more consistent to be in the "wrong" category.
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Two seconds into Apple Music and I'm done
- Thread starter parseckadet
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Maybe they're trying to filter out people who have no intention of subscribing and merely want to leech three free months?
That is a problem for you? I used to be on Napster. They allowed you to sign on via the web, but to cancel, I had to call customer service. THAT is what I call "shady business practices". With Apple Music, opting out of the renewal is easy.
This isn't about asking for payment details, but about automatic renewal once the trial ends. I have to agree that it's not great for customers to do this. They might forget about it and Apple also forces them to start looking for the cancel button first before diving into Apple Music. It's not a good first impression and a shabby way of doing business when a final confirmation at the end of the trial period is possible too.
It's how it's been done for the vast majority of free trial offers for subscription services for ages. Nothing new or surprising. And the renewal can be disabled right away, so no "forgetting" needs to come into play.
That's not an excuse though and it's perfectly legitimate to criticise Apple for that accordingly. Don't you agree that it's a bit weird to start looking for the cancel button right away when you agreed to this only a few seconds ago?
Not really given that this is how things have worked with free trials for subscription service models for a long time now. Sure in some sort of utopia it might be weird perhaps, but in the real world it's pretty much the norm of how these types of things work (whether or not various people wish it was different or think it could be better).
Siri: Searching for "Siri, remind me to cancel Ape MusOnSetember29th" This is what I found..
*shows nearest Olive Garden*
You should try it again, this time in English!
Not sure if the joke went over your head or not
Regardless, I think it's dumb, as established business practices often are. I'll put it on the list of annoying facts of life, right after daylight saving time.
We have a winner.
It's a Free "trial" and not a free service.
There is difference.
Bottomline, you don't have a credit or debit card, Apple (and every company who offers free trials) deep down hope you don't use their "free" services. (Because its not free to them.)
It also helps with people just scamming apple with free acounts as someone stated earlier, if it just required an email you could keep making free accounts. Most people only have 1-5 debit ,credit cards, even if you are some one up to your eyeballs in debt and have like 12 cards, at least you are capped at 12. I can buy 500 email accounts for 5 bucks.
Possibly. I actually happen to know people who complain about Siri's poor comprehension and then have the worst possible accent or pronunciation. It's hilarious sometimes.
Siri as another conspiracy to stop customers from cancelling their subscriptions? Who knows.Think how smart cave people had to be to survive back then. They were way smarter than people today, we are all just living off our inheritance from their accomplishments.
All you have to do is check 1 box and auto-renewal gets turned off.
How is it a money grab when its that easy to turn off?
You should really find something more substantive to complain about.
Just looked through this entire thread and not once did you acknowledge the fact that you can turn off auto-renewal. This post is pretty dramatic for something completely within your control.
Like I said, I saw that I was being asked to sign up for an auto-renewal and got a bad taste in my mouth. So I stopped right there without proceeding. How was I supposed to know that I could turn it off right away? I've seen plenty of other services that make you unsubscribe, and cut off your access, before the auto-renewal lands. I assumed that was what was going on here, and had no indication otherwise.
You can turn auto-renew off as soon as you subscribe. That way you don't have to worry about it.
Is this really how you react to things? Honestly, it seems a bit hasty. When I encounter something that I don't expect I do a search here, on Reddit or on Google before making decisions. I don't make a post on MacRumors declaring to the world that I'm done. I would reconsider your approach in future.
LOL it's 10 bucks a month for like 40 million songs on iTunes, your iPhone, iPad, and Apple TV. Seriously are you people that bad off? Teenagers can afford that
This, yes. I had a subscription with Yahoo back in the day. In order to cancel with them, you had to cancel your subscription, and then you had to call billing and cancel there too. The membership group and the billing group claimed they "didn't share information" LOL. With Apple, it's pretty straightforward.