The loose one I had came from Best Buy.Multiple mentions of this case being loose are making me worried. I am currently waiting for it to become available here in Canada. I have young children, and I wanted something to protect this better than the thinner cases from Amazon.
I returned that and ordered directly from UAG. This one is much better.
Also, the one from Best Buy had the UAG logo in black, whereas the one from UAG is silver.
Maybe they sorted something out after perhaps rushing the reseller models to Best Buy? I dunno.
I also have a Sena Future Folio coming, so we'll see which one I stick with, but so far, this case may wind up being my daily driver.