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UK eSIM/Dual-SIM Thread
- Thread starter Manatlt
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It’s “coming soon” apparently. From what I’ve read and take it with a pinch of salt; it’s ready but they need to do staff training for implementation.
There is no official information from Vodafone UK. But, this is expected as they will not be launching eSIM for iPhones at this present time (if they ever plan to do it).
I've got my personal sim in my Xs, and am looking to change that to an eSim, and put my work (EE) sim into the 2nd slot. Is this possible? Do I need to phone 150 and request an eSim pack? Seems like madness having to order a physical pack for a virtual sim.
As long as your personal sim is EE contract (you don’t specify) then yes, and unfortunately EE have decided you need a physical letter posted just for the QR code.
Regarding the physical letter, I imagine that to a security measure to help guard against people's lines being hijacked.
Not really, as you also need to receive a code to the old sim before the new sim will activate.
I thought this but then when I asked the operator to send one of the letters to an alternative address they were happy to do so.
I think it’s more that EE didn’t get the infrastructure in place to offer the QR’s via email, text or on the website. Wouldn’t be surprised if they introduce the ability to do it via other means soon.
I’ve phoned EE twice now. First operative said it’s only available to new or upgrading customers, second operative has told me it can only be done on sim only contracts, or I’d have to cance my contract and get a new phone. Then he also said cause my contract was bought with a Samsung phone it won’t let him assign an eSIM, even though I am now using an XS Max.
They are fibbing you off.
EE forums say:
1. No requirement for new contracts.
2. QR code provided to scan on iphone and it will configure esim
3. Available today. If you call 150 they will send out via post.
4. Stores have esim packs- but people are reporting they are not handing them out- which is stupid.
I can confirm number 4, just left the store and was told they are not allowed to give out QR codes, even though they have them.
I can confirm.
1 store wouldn’t hand it out. Said it was delayed till tomorrow possibly Friday.
The other store gave it out and I have a blank 2nd line added on my phone. Just to do the sim transfer bit when I get back to the office.
Will keep everyone posted
Just been to store, they said they have them and could have done it whilst I waited but I was on my lunch so couldn't hang around. He did say that it would be a second line, which I found strange but ill go back after my job and see if I can just get one.
Called EE and got mine coming through the post.
1. If your phone is unlocked the e-sim doesn't lock the phone.
2. E-sim can be moved back to a physical sim if required.
3. Wifi required when setting up a e-sim as it requires activation through data.
4. I have 12 month contract so they had no issues with setting my account up.
5. I was told e-sim can only be moved to a e-sim when requesting PAC code. I guess moving to a physical sim- then requesting pac- then moving back to esim on new provider would be a route around this for now.
1. If your phone is unlocked the e-sim doesn't lock the phone.
2. E-sim can be moved back to a physical sim if required.
3. Wifi required when setting up a e-sim as it requires activation through data.
4. I have 12 month contract so they had no issues with setting my account up.
5. I was told e-sim can only be moved to a e-sim when requesting PAC code. I guess moving to a physical sim- then requesting pac- then moving back to esim on new provider would be a route around this for now.
So yep! I got my eSIM! And it's activated on my phone!
So yep! I got my eSIM! And it's activated on my phone!
Congrats!
was it a straight forward process?
Have you placed in your secondary sim and see how it works?
My story.
So I popped in the EE store. Basically:
The 150 technical team said you can either get the QR code from the store OR we can have it posted. But I told them, the store told me they cannot do it. He said that is wrong.
Luckily for me, I was only 30 seconds away from the store. Walked back to the store, gave the phone to the team there and the 150 tech guy instructed them that the information they got was wrong. So they listened, and helped me out with the eSIM.
So I popped in the EE store. Basically:
They have the codes, but they were instructed NOT to hand them out. So I kind of gave up. Left the store, sat down in the mall and called 150 so I can get my code posted.
The 150 technical team said you can either get the QR code from the store OR we can have it posted. But I told them, the store told me they cannot do it. He said that is wrong.
Luckily for me, I was only 30 seconds away from the store. Walked back to the store, gave the phone to the team there and the 150 tech guy instructed them that the information they got was wrong. So they listened, and helped me out with the eSIM.
