https://forums.macrumors.com/posts/4361459/
https://forums.macrumors.com/posts/4357738/
...that was your "evil twin," I suppose?
LK
"The discipline of the written word punishes both stupidity and dishonesty."
- John Steinbeck
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Uneveness? Glossyness? Dead Pixels?
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https://forums.macrumors.com/posts/4361459/
https://forums.macrumors.com/posts/4357738/
...that was your "evil twin," I suppose?
LK
"The discipline of the written word punishes both stupidity and dishonesty."
- John Steinbeck
Not that a customer has to go to the screen makers door and ask for a refund, but if the screen sucks then the screen sucks, even if Apple put it all together. If you need to complain, complain to Apple, but I know that Apple (if there was a problem) would be kicking the screen makers, like they did with the battery issue a few years back, or they are making the drivers to resolve the issue, but there is no issue with the screens.
The problem here is that no one can prove anything what so ever. Posting numbers means nothing when you have two hot headed posters trying to get their points across, they can lie about their numbers. Even if you said that you weren't lying.... you get the point.
The only fact that I know of right now is that no other reliable, newsworthy website is posting any information about this rumored and so-called iMac screen issue. Days after the iPod Touch was released the web was filled with stories about the possible screen defects in it. The New York Time, MacLife Mag, Mac World, even the low rate Baltimore Sun was talking about it. The iMac hasn't gotten any coverage because it isn't there.
I have asked the pros in my area, they see nothing. i have asked the consumers.... happy as can be... i have asked the color freaks that work with me at my job and on my alma mater's campus, it's high contrast, but it's okay. These professionals know how to color edit, so high contrast glossy LCDs are just like the rest of the screens in the word... not accurate 100%.
To say that it's a wide spread thing is borderline insane, especially when there are only a mere few cross eyed blind people trying to tell the world that something doesn't look right... No offense, but maybe you just got a dud, or a bad batch. The pics of good screens and the numerous accounts of happy customers that don't see a problem and the lack of any viable news coverage outside of a few Joe-Blow Look at me Imma Pro threads is proof enough that the screens are only one thing....
NOT THAT BAD, in fact... they are PRETTY GOOD
Stop taking it out of proportion because no one sees an issue. There is no one that needs to be warned of any imaginary dangers of getting a bad screen, because they don't exist.
We hear you Leon, and we are looking for the overwhelming evidence of a catastrophic mistake on Apple's part and their negligence to not fix the problem or have consistency issues in their QC but it's just not the case. So far I think there have been at least 20 bad iMac screens posted on this site, and none of them have gone beyond the "look at my photos, look see see!" statement and given any of use proof that it's every single monitor Apple makes.
CRT screens were glossy, nobody complained then, Apple do one and all hell lets loose......
On another note I dont like the matt screens, so you cant please everybody....
I've had four iMacs shipped directly from the factory over a period of two months. So it's not the same batch. All of them had screen issues.
Several other people that I know of has gone through the same process with the same result. Some has had far more than four of them.
I have so far seen one single iMac without the issue.
If that doesn't indicate that it's a widespread issue then what does?
I will give you that not everyone thinks of it as being an issue. But does that mean that it doesn't exist on their iMacs or that they just don't care about it?
We are all different, we see and perceive things differently, we have different needs. One persons issues might not bother another person.
SaSaSushi has a yellow tint in the middle of his/her screen, but doesn't see it. I have the same thing and it bothers me a lot.
I find it hard to believe that someone can't see it. Even my girlfriend who usually don't see these things noticed it instantly. Heck if even a 6-year old points out that the screen looks dirty then there must be something wrong.
But obviously a lot of people can't see it. Good for you. But that doesn't mean that the rest of us are crazy.
The thing is that I've seen no other screen on the market that has this issue. And I've seen a lot of them. So it's not to be considered a normal behavior of a TFT screen. And it's certainly not the kind of quality many of us have come to expect of Apple.
So far, from what I've experienced, pretty much every iMac 24" screen has this issue, and good screens are very rare. If you can somehow prove to me that this isn't a widespread issue then I will believe you.
Your very welcome... and yes there has been way too much FUD and objective statements.
The main problem with your situation Rainy is that it's your situation. There is no way it can be said for any other iMac or batch of iMacs around the world. Here in Maryland, there is no issue, and trust me, the people I talk to would notice anything... any issue that goes wrong with their computers.
The only thing that would indicate that it's widespread is when I walk into the Apple Stores in my area and see a whole bunch of iMacs with yellow strips and bleeding backlights lining the shelves and a long line on unhappy customers with receipts in their hands. When the news talks about the serious mistake that the fastest growing computer company in the nation made just a few months ago. Other than that nothing can be said for their being a very big problem or no problem at all. It's only being done case by case, and there aren't enough cases for there being a problem.
We aren't saying your crazy for seeing problems with your screens, just crazy to think that the ten you've seen with bad screens doesn't disprove the 100,000 that everyone has seen that are fine. We are saying that you're crazy if you think its right to tell the Mac Newbie to stay away from the iMac because EVERY screen has a huge yellow strip and twenty dead pixels. You can tell them to be careful, or to consider the screen, but to make some of the statements i have heard in other posts that tell them that the screen is of poor quality on all models and on all machines is telling them a lie.
I agree with you... I haven't seen this issue on any other screen, and I haven't seen it on any iMac I have seen in the ARS or in person, or CompUSA or the few Best Buys that have Macs. I haven't seen it at all. When I do, I will say, "Oh, there is one of those horrible screened iMacs I hear people talking about... damn it is bad... glad I got a good one, and I am certainly glad that it's not in every other iMac I have seen... shot... it's really a rarity."
Proving that it isn't a widespread issue isn't possible unless I run the same tests Leon ran on his with every floor model and selling model iMac, and I guarantee that someone would still not believe what i post. The biggest piece of proof that I have for myself is that I just haven't see one yet. My GF's 24" iMac is in the mail, I will look hard for the yellowing and so will she.
I'm not calling you crazy, RainyDays. I AM wondering though that if you've seen this yellowing on my photo and 4 different iMacs of your own as well as all the photos posted by others to this forum while others and myself don't see it is it POSSIBLE that the problem is not on the screen but in the way your own eyes perceive it? You're basically saying the same thing to me in opposite. You're saying my yellow screen simply doesn't bother me. I'M saying it's not yellow. I'd like to be clear about that. I'm not compromising on a subpar display. I have demanding standards just like yourself.
I am not "settling" for anything and I do resent the insinuation. You are entitled to your own opinions.
I wouldn't take it that seriously SaSa... I can definitely see who you could have been insulted but remember,
(I really mean no offense)
The users that say there is a big problem with the iMac screens have to bare the proof of their statements, and they aren't doing a good job. So far I am convinced that some screens have defects, like ever piece of technology ever made, like the first wheel, but there isn't an epidemic, and I am sure plenty of professional, freelance, consumer, and first time computer users are going to buy a perfect iMac.
Ok. I took your photo, increased the contrast and saturation to exaggerate the colors. Surely, you must now see that the middle is yellow and the sides are blue.
I'm sure we aren't all as sensitive when it comes to color shifts, so that's probably why you don't notice it. Nothing wrong with that. But to my eyes/brain this difference in color is quite big and annoying. In fact, it was the first thing I saw when I booted up the iMac for the first time. And trust me, I hadn't read anything about it before that so I wasn't looking for it.
And the thing is that I've showed it to over 10 people in person now and they have all clearly seen it, even my girlfriend who rarely sees those things. That said, I'm sure not all of them would be bothered by it.
A) My eyes don't naturally increase contrast and saturation like you've done here and B) The effect you're referring if it does exist could be a caused by the way a digital camera CCD captures the image of an LCD screen.
That said I do see a yellowing effect on your edit of my photo that I do not see on the original. However, I also note that my actual screen looks different (brighter and cleaner) than my original photo. I only offered the photo as evidence that a radical left to right gradient does not exist on all 24" aluminum iMac displays.
As technologically advanced as digital cameras are getting they still cannot be substitutes for human eyeballs.
Again, I do respect your opinion and I am sure that what you're relating are your honest perceptions but I will respectfully disagree that it is a matter of reduced sensitivity to color shifts on my part. I believe myself to be quite color sensitive actually. If people can be color "blind" is it not possible that different people just perceive different colors in different ways?
I hardly stare at a solid gray background all day at any rate. I am currently using this image of Monument Valley in Utah as my desktop background.
http://interfacelift.com/wallpaper/downloads/01339_monumentvalley_1920x1200.jpg
The blue sky is deep and rich and absolutely lifelike. The red earth and buttes are exactly as I remember them from my last visit there. It feels as if I could walk into my screen. The only "dirt" I see is the rich, red Utah soil.
Well, I wasn't really "offended", DS, but I want RainyDays to know that I think this is entirely a subjective issue and not a widespread product "defect" as you yourself pointed out.
If I thought my screen was yellowish I would have shipped it back the day I got it.
No they don't. Obviously the screen doesn't look that way to my eyes either. But I did that to prove that the yellow tint in the middle is clearly there.
Oh please. So now I have CCD chips in my eyeballs too? There are plenty of photos on this forum showing the exact same thing. The are plenty of people on this forum saying that they are seeing the same thing.
I didn't need to modify your photo to see it myself. I didn't have to look hard for it either. I spotted it instantly.
Oh, right! That must be it! Because that's what I do all day.
As I've said in other threads, the screen if perfectly fine for most photo editing. The tint is barely noticeable in colorful photos. However, I constantly see it when using regular applications, like a web browser for example. It is yellow and "dirty" looking in the middle of the screen, while perfectly normal at the edges.
It is even more annoying when doing graphics/web-design, which I do for a living, because then you work with lot of solid colors. Some less saturated colors will shift a lot depending on where they are on the screen.
It's wonderful that you don't notice it. Very good for you! I wish I could say the same. But the camera and me both agree that the screen has a yellow tint in the middle.
All you "proved" is that by ridiculously increasing contrast and saturation you could cause a yellowing effect in the center of the screen.
And a far larger number saying they don't see it or not commenting on the issue one way or the other. Then, of course, there is the multitude of satisfied users who never even see the need to visit a Mac forum since they are not experiencing problems. More irrelevance.
There could be dozens or HUNDREDS of people in here agreeing with you and it would still be a non-issue since this forum is (numbers-wise) a tiny gnat compared to the global Mac community anyway. Show me where this issue is reported in the general media where you can bet your ASS it would be if it was an actual known defect. There would be people lining up at Cupertino Way with torches.
I've already addressed that. I barely see the yellowing in your doctored photo.
Have you ever addressed why you didn't just return the last replacement iMac for a refund or sold it? Clearly, it's not going to meet your expectations no matter how many posts you make here. Is the iMac a computer of choice in the professional graphic design community anyway?? I never thought so.
By the way, my display looks perfectly crisp and equally white in the center where I type now as in the white portions at the corner of the screen.
The only thing I can't argue with are your personal perceptions. I'm baffled as to why you continue to question mine.
I have no problems with my perception. I have no problems with my display. I am not failing to notice anything.
I was trying to be civil and polite and grant you the benefit of the doubt that no matter how much you appear to have an agenda like Leon Kowalski that you were not, in fact, a troll like him.
I did not cause it to appear, it was there from the start, I merely made it easier to see it for those who are unable to.
There are a lot of people who has problems that do not write in these forums as well. I hope you realize that? There's also plenty of people that has issues but never even speaks to Apple about it.
And yes, I bet that a majority are happy costumers, but so what? Does that mean that those who has issues with the product should either accept it or get a refund? Wouldn't it be great if Apple would be able to satisfy even more customers?
What if the FW800 port was broken on every unit. I bet the majority of the buyers wouldn't even notice that, but the ones who has FW800 devices would obviously have an issue. But I guess they should just shut up about it since a majority are happy customers.
I have never seen this flaw on any other screen. And I've seen a lot of them. This leads me to believe that it's something that Apple could do something about and satisfy those who suffer from it.
There was a similar issue with the MBP screens remember? They managed to fix that. Hopefully it will be possible to do with the iMac screen as well.
There are so many issues that are important to many people that never gets mentioned in general media. Just because it isn't covered by media doesn't mean that it doesn't exist. You are pretty naive if you think that.
For example, a lot of musicians and producers has had a lot of issues with the firewire audio driver in OSX. These issues has caused major annoyances to a lot of people. No, these are not the majority of the mac users, but they are plenty and they are one of Apples main target groups: "The creative people".
That's obviously not something that would be mentioned in general media because it doesn't concern the majority of the consumers. But you bet that it's an important issue to those who are affected.
The only places to find information about it is on forums and some audio interface makers support pages.
Yes I have. Not in this thread though. I keep it because it's still the only mac that is suitable to me in terms of price/performance/form factor. The only other alternative would be a Mac Pro, but I simply can't justify buying that.
So I have ordered a $460 Samsung monitor that will be my main screen. That's a really good screen, a lot better than the one in the iMac. I really don't want to have a dual screen setup but I see no other option really.
If this issue gets solved in the future, I will either try to get the screen replaced or sell it and buy a new one. I think that in a not too distant future they will replace the backlighting with a LED-based one, and that would most likely solve the issue.
You bet it is. In fact the 20" white iMac is very popular with both graphics designers and photographers. There was even a whole thread on the subject here a couple of months ago that confirmed this.
I do not question your perceptions. But I do question your ability to see the issue. Because it is clearly there on your display.
It's a good thing for you that you don't see it. A really good thing. I wish I couldn't.
This reminds me of my photographing buddy who often sends his pictures to me for proofing and a lot of times he send pictures with an angled horizontal line. I tell him this and he says that he just can't see it. I tell him to use the measurement tool, and he realize that I'm right.
It puzzles me how someone can't see something that is so obvious to me right away and need a measurement tool to confirm it. But our minds are all trained differently. I'm most certainly less trained in other areas.
Anyhow. I'm glad to hear that you are happy with your iMac. But please don't diminish other peoples issues just because of that. There are a lot of people who has other issues with the iMac, things that doesn't bother me, but I won't tell them that they are imagining things and point towards all the happy iMac owners.
For example, a lot of people has issues with the glossy screen. I don't. Still we have exactly the same "issue", only that it isn't an issue to me, in fact I barely notice it in my environment. But I understand that it can be an issue for some people, and I would love for Apple to provide an alternative that will satisfy them.
You and I both have a yellow tint in the middle of the screen, which is an issue for me but not for you.
I do get angry when people who hasn't done any bit of research on the subject claim that it isn't a widespread issue. Because I have spent a lot of time and energy into this and found that practically all iMacs has this problem, only that it isn't a problem for the majority.
Still there are some people here who are happy iMacs owners that can't stand that others have issues with it and will do anything to defend their flawless Apple. This really bugs me. And that if anything is trolling.
How is something that one can't see a problem?
Just point me to one even semi-official Mac site or tech news site commenting on this "defect". A Google search with keywords of "imac, aluminum, 24, yellow" not surprisingly brings up hits of discussions on Apple's forums as well as our very own discussions here but not a heck of a lot else.
Yes perhaps there are those with problems who never contact Apple but if it is a serious issue like a screen with a yellow tint/cast in the middle that causes light backgrounds to appear "dirty" and they DON'T complain about it or contact Apple regarding it then shame on them.
I would expect Apple to fix the problem too. I'm with you there. We just haven't agreed that the problem exists yet and I suspect that is the problem you are having with Apple as well. Didn't you mention in the other thread that they have stopped offering you replacement machines at this point?
Again, if such a defect existed it would be well known and you can bet your bottom Apple would be repairing/replacing every single affected machine.
Since I never said YOUR machine doesn't have this issue I reiterate my sincere hope that indeed Apple does just that and that you get your satisfaction at last.
Out of curiosity since I am not familiar with the MBP issue exactly how did Apple fix them? Was it the same thing you are talking about on your iMac? If it is as you say a backlight problem did they replace the actual backlight units?
You're talking about a serious hardware defect across the entire 24" aluminum iMac line, RD, not a specific driver issue that not all users would notice. I doubt very much such a thing could be ignored completely by, at the very least, the Mac news sites.
How about a 24" white iMac of the last generation with the matte screens from Apple refurbished or bought used? I've heard that a lot of those who dislike the new displays for whatever reason went that route.
Actually I might have suggested that as well. I read about some other graphic design pros doing just that with their 24" iMacs but because they need the second, high end display for precise color matching, etc in their profession and they just use the real display in off hours for entertainment, etc.
If they switch to an LED-based one and offer a callback for all aluminum 24" iMacs I would definitely send mine in but because I agree that would improve the quality over traditional backlighting and not because I am dissatisfied with my display at present.
Again I wasn't diminishing you and I certainly never meant to say that you are imagining things where your OWN display is concerned. We were discussing the photos of my display, remember? I completely believe what you say about all four of the iMacs you've tried.
This is where we disagree, RD.
The glossy screen is there, no one can argue it's existence. If you buy a 24" iMac and then end up hating it you sure can't blame Apple for that or expect them to do anything about it. You knew it was glossy when you purchased it.Really? I get angry when those who have had personal bad experiences try to transmit them to the world at large. Your "research" has been 4 bad machines you've personally used and a bunch of posts in online forums.
Show me the money. Where is this universal defect spoken of OUTSIDE of those places?? The freezing issue on the aluminum iMacs is a good example of a KNOWN, PROVEN defect that got massive news coverage and Apple openly acknowledged and now works to resolve.
That is not the case with your complaints unfortunately. At least not yet.