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It isn't a defective device.

Yup all those people posted videos of the death-grip issue where all they do is touch the antenna gap and the bars go to 0 is proof that this is a wondrous, bug-free device. :rolleyes:

I feel like i'm taking crazy pills reading this forum.
 
Yup all those people posted videos of the death-grip issue where all they do is touch the antenna gap and the bars go to 0 is proof that this is a wondrous, bug-free device. :rolleyes:

I feel like i'm taking crazy pills reading this forum.

That isn't a bug. All phones will do this due to the antenna design. Now if you don't like that design you can go with the 3Gs or even another phone is needed.
 
That isn't a bug. All phones will do this due to the antenna design. Now if you don't like that design you can go with the 3Gs or even another phone is needed.

You obviously are not an engineer. If I put out a product with a Sev-1 bug knowingly I'd be fired.
 
You obviously are not an engineer. If I put out a product with a Sev-1 bug knowingly I'd be fired.

Ok and that has to do with this how? The phone isn't defective. If you are unhappy you can take it back for a full refund, use a free case Apple will provide, use another model iPhone, or even pick another brand all together.

Don't see the problem.
 
Why are you so desperate to get a broken, defective phone? Oh yeah you'll have to obsess every moment about "holding it the right way" and hope the proximity sensor works. :rolleyes:

No, I won't. Many of my friends have the phone and love it. I've held theirs as well as several demo phones, all of which had no issues whatsoever.

This phone isn't broken, you whiny users are.

Say the phone does have a reception issue. I will either not touch that spot, or return it. I also already have a bumper(which I wanted as soon as they were announced). Problem solved. Aw, isn't it nice when solutions are so easy? :)
 
Point is we as consumers should have the CHOICE to add a case/bumper for protection or aesthetics. It shouldn't be a required kludge fix for a defective device. All the fanboys who keep saying "just get a bumper" just don't GET it.

You do have a choice. You also have the choice of not touching that spot.

You also have the choice of getting a different phone and being quiet. Played with an Evo the other day, freakin' sweet phone.
 
You don't want one, don't fret.

iPhone 4 = Gorgeous
iPhone 4 + Bumper = Fugly

Who cares that it's free?

Oh no, I want one badly. I love Apple products. I've also held off on having a smartphone for way too long time now. It is time.

I like the look of phone with or without the bumper. It'll also work just fine without the bumper so I may not use it.
 
You are all acting like you are forced to use the phone without any other options...

I think you are just being insanely picky and unrealistic.
 
You're wrong. I think that's what 99% of the people with all the dropped calls were looking for from Jobs. Admit the problem and to keep all his users happy, if having problems, have the phone replaced with a hardware fix and (I'd) we'd be happy.

You don't get it. The bumper case IS the hardware fix, and no, you are not happy. What you want is a redesigned product. Not gonna happen right now.

If Apple provided a redesigned product as you suggest for only those who are "having problems" there would be a riot. Every single owner would be claiming their phone needed replacing.

Apple is better off having 5-10% of users somewhere between apoplectic and annoyed than having every owner pissed off. As soon as the "hardware fix" was released people (you know who you are) would be complaining that the phone looked "rushed to market" and lacked the design/functionality/usability of the iPhone 4.
 
How about not make a phone with that problem in the first place? I agree with you (OP) that they have treated it fairly well after the fact that they made it bad in the first place.
 
How about not make a phone with that problem in the first place? I agree with you (OP) that they have treated it fairly well after the fact that they made it bad in the first place.

1. Everyone makes mistakes.
2. If we go by the stats, there are only very small issues.

Go iPhone!

Also, not saying there is anything wrong (I personally only think the proximity problem is a real issue), but most products have a flaw in some way or another. My toaster works great, but it lets lots of crumbs fall through the bottom...
 
What I don't understand is that not every iPhone 4 is defective. My iPhone that I received on June 23rd is working great and does not suffer from the antenna issue. And I am sure there are thousands of others that are in the same position.

Just because you received a bad phone, does not make the complete iPhone 4 defective. I bet it all has to do with where the phone was manufactured, and probably that 1 plant is the one that is releasing bad phones out in the public.

During the presentation, one of the questions asked was if Steve and the other people on staged used a case for their phone. And the answer was they all had naked phones when they took them out of their pocket. Don't you think that if this was a problem, their phones would be wearing a bumper?

How about not make a phone with that problem in the first place? I agree with you (OP) that they have treated it fairly well after the fact that they made it bad in the first place.
 
What I don't understand is that not every iPhone 4 is defective. My iPhone that I received on June 23rd is working great and does not suffer from the antenna issue. And I am sure there are thousands of others that are in the same position.

Just because you received a bad phone, does not make the complete iPhone 4 defective. I bet it all has to do with where the phone was manufactured, and probably that 1 plant is the one that is releasing bad phones out in the public.

During the presentation, one of the questions asked was if Steve and the other people on staged used a case for their phone. And the answer was they all had naked phones when they took them out of their pocket. Don't you think that if this was a problem, their phones would be wearing a bumper?

The reason they didn't use a bumper is they have an AT&T antenna on the campus. Even if they do the death grip is won't show bars drop due to the strength of signal.
 
Welp I'm outta this thread.

I hope all you anger people find what you are after in life. It seems you'll have a smoother ride in life if you chill out and go off facts, not forum talk. :)
 
If you track my post history I have yet to complain. But just to give my $0.02. I'm not happy with my iPhone 4 any longer so I'm restoring as we speak and heading off to the Apple store after to return.

As far as what I want. My iPhone 4 to work like I thought it would.

First it was great then I just started having issues out of no where. Honestly I'm just going to get a crap go phone for now to not mess up my upgrade eligibility and see what I do in the future. I rely heave on iPhone apps so I'm kind of in a bad situation but I don't want to end up stuck with this phone so as of now I'm doing what I see as my only option.
 
The only thing I wanted out of the press conference was for Apple to without inferring, without requiring reading between the lines, simply and clearly flat out state the following:

1. The iPhone 4 suffers from the same problem as other phones when covering the antenna. It also suffers an additional problem that no other phone does due to the external antenna design. Specifically, a light touch from one misplaced finger can introduce significant interference to the signal.

2. The reason a bumper corrects the problem is because the particular issue that is unique to the iPhone 4 is that it is caused by your skin making physical contact with the antenna. This is prevented by the bumper.

They could then justify or explain their decision making, pointing to improved signal strength at the expense of this vulnerability. This would be fine - but if a trade off was made then just say it.

The problem I have with the presentation they provided is that at no point did they discuss any of this. Every time the existence of a problem was discussed it was presented as an issue with all phones. They never directly, flat out said that the iPhone has a problem that is unique to its design. To say otherwise is heavily reliant on inferences and reading between the lines and inherently makes any conclusions something Apple did not say.

I can reproduce the effect on my phone. I can not reproduce it on others. This is where my personal perspective is coming from. To hear Apple say they aren't seeing what I'm seeing indicates that I can expect more of the same in future versions. If they said it's a trade off, they could change their mind. If they said it's a problem that they are working on and expect to resolve at a definate point in time then I can expect the solution. If they flat out state their experience isn't my experience I can really only realistically expect them to take no real action. That's what is most disappointing to me.
 
The only thing I wanted out of the press conference was for Apple to without inferring, without requiring reading between the lines, simply and clearly flat out state the following:

1. The iPhone 4 suffers from the same problem as other phones when covering the antenna. It also suffers an additional problem that no other phone does due to the external antenna design. Specifically, a light touch from one misplaced finger can introduce significant interference to the signal.

2. The reason a bumper corrects the problem is because the particular issue that is unique to the iPhone 4 is that it is caused by your skin making physical contact with the antenna. This is prevented by the bumper.

They could then justify or explain their decision making, pointing to improved signal strength at the expense of this vulnerability. This would be fine - but if a trade off was made then just say it.

The problem I have with the presentation they provided is that at no point did they discuss any of this. Every time the existence of a problem was discussed it was presented as an issue with all phones. They never directly, flat out said that the iPhone has a problem that is unique to its design. To say otherwise is heavily reliant on inferences and reading between the lines and inherently makes any conclusions something Apple did not say.

I can reproduce the effect on my phone. I can not reproduce it on others. This is where my personal perspective is coming from. To hear Apple say they aren't seeing what I'm seeing indicates that I can expect more of the same in future versions. If they said it's a trade off, they could change their mind. If they said it's a problem that they are working on and expect to resolve at a definate point in time then I can expect the solution. If they flat out state their experience isn't my experience I can really only realistically expect them to take no real action. That's what is most disappointing to me.

straight talking !! :)
 
The only thing I wanted out of the press conference was for Apple to without inferring, without requiring reading between the lines, simply and clearly flat out state the following:

1. The iPhone 4 suffers from the same problem as other phones when covering the antenna. It also suffers an additional problem that no other phone does due to the external antenna design. Specifically, a light touch from one misplaced finger can introduce significant interference to the signal.

2. The reason a bumper corrects the problem is because the particular issue that is unique to the iPhone 4 is that it is caused by your skin making physical contact with the antenna. This is prevented by the bumper.

They could then justify or explain their decision making, pointing to improved signal strength at the expense of this vulnerability. This would be fine - but if a trade off was made then just say it.

The problem I have with the presentation they provided is that at no point did they discuss any of this. Every time the existence of a problem was discussed it was presented as an issue with all phones. They never directly, flat out said that the iPhone has a problem that is unique to its design. To say otherwise is heavily reliant on inferences and reading between the lines and inherently makes any conclusions something Apple did not say.

I can reproduce the effect on my phone. I can not reproduce it on others. This is where my personal perspective is coming from. To hear Apple say they aren't seeing what I'm seeing indicates that I can expect more of the same in future versions. If they said it's a trade off, they could change their mind. If they said it's a problem that they are working on and expect to resolve at a definate point in time then I can expect the solution. If they flat out state their experience isn't my experience I can really only realistically expect them to take no real action. That's what is most disappointing to me.

Jobs/Apple confused two different problems. I don't know if they did it on purpose to diffuse the issue and confuse everyone else or not, but that's what they did. Almost any phone suffers from detuning caused by putting some part of your body close to the antenna and it's generally not a huge issue with any phone including the iPhone. Only the iPhone 4 suffers from the problem of antenna detuning caused by putting a conductor across a gap in the band, effectively lengthing the antenna. Any decent EE or bench tech with some antenna experience knows the difference and, what with Jobs being a salesman, I'm giving him the benefit of the doubt. But that's why Apple keeps insisting all phones have this reception problem.
 
You don't want one, don't fret.

iPhone 4 = Gorgeous
iPhone 4 + Bumper = Fugly

Who cares that it's free?

you know another thing I notice to the people who dont like cases etc would be the first posters also make posts complaing OMG i drooped my iPhone I demand apple gives me a refund etc
 
you know another thing I notice to the people who dont like cases etc would be the first posters also make posts complaing OMG i drooped my iPhone I demand apple gives me a refund etc

What a nice generalization. So easy to dismiss the critics with the swipe of a hand. :rolleyes::apple:
 
The problem I have with the presentation they provided is that at no point did they discuss any of this. Every time the existence of a problem was discussed it was presented as an issue with all phones. They never directly, flat out said that the iPhone has a problem that is unique to its design. To say otherwise is heavily reliant on inferences and reading between the lines and inherently makes any conclusions something Apple did not say.

I can reproduce the effect on my phone. I can not reproduce it on others. This is where my personal perspective is coming from. To hear Apple say they aren't seeing what I'm seeing indicates that I can expect more of the same in future versions. If they said it's a trade off, they could change their mind. If they said it's a problem that they are working on and expect to resolve at a definate point in time then I can expect the solution. If they flat out state their experience isn't my experience I can really only realistically expect them to take no real action. That's what is most disappointing to me.

I pretty much agree with all this.

Apple is sending a lot of mixed messages. Basically there is a problem but it's not a problem because all phones do it. Apple then says a case fixes the problem even though other phones don't need a case. And then Apple says they spent $100 million on testing facilities and gear and have all these smart people. But they didn't know about the problem and are shocked and surprised.

None of this makes sense when you step back and look at the whole Apple position.

What does make sense, however, is that Apple did know about the problem but seriously underestimated the downside in the compromise of its designs.

I seriously doubt Apple will let this slide. The only questions are if it will be an adjustment to the iPhone 4 or it will be incorporatede into the iPhone 5.And then if it the iPhone 4 is modified, will Apple replace the phones on that measly 0.55 of customers who are having problems.
 
I seriously doubt Apple will let this slide. The only questions are if it will be an adjustment to the iPhone 4 or it will be incorporatede into the iPhone 5.And then if it the iPhone 4 is modified, will Apple replace the phones on that measly 0.55 of customers who are having problems.

Only .55% have reported the issue so far because most know AppleCare has no solution and were waiting on Jobs' press conference. I'm gonna go out on a limb and predict 50% returns.
 
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