34 weeks severance?!?? Sure if you worked there for 34 years and laid off.
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Unionized Maryland Apple Store Workers Request 10% Raise and Option to Accept Customer Tips
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Why would I tip an employee for being particularly helpful if the tip will be split among the entire staff anyway?
On the other hand, "The union is requesting double pay for employees who work more than eight hours per day or 40 hours a week"
lol in Argentina that's by law for hourly employees
On the other hand, "The union is requesting double pay for employees who work more than eight hours per day or 40 hours a week"
lol in Argentina that's by law for hourly employees
They said they will split the tip among all store employees based on hours worked, so the money is not going to the particular employee who was particularly helpful to you.
"Employee representatives have requested raises of up to 10 percent and they want Apple to implement a tipping system that would provide customers with the option to offer 3%, 5%, or custom tips when checking out with an in-store credit card transaction. "
5% of $4000 is $200, 3% of $4000 is $120. I don't have a Bloomberg account so I cannot read the full article but if we believe the summarization, it is part of the unions demands.
That would mean a $30 or $50 tip on that $1000 iPhone.
Their only responsibility is to their shareholders. As long as they are happy, nothing else matters. Welcome to capitalism.
Wait, when I first saw the story, I thought they meant they want to be able to accept cash tips. Asking for 5%, 10%, 15%, etc. on a $1000+ product that they just grab from the stockroom is crazy.
TheYayAreaLiving 🎗️
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Why is this article reminding me of this? Should we be tipping workers at McDonald's now too for giving us more sauce?
Take a close look around retail and food service. Here in the Toronto area, about half the people in the jobs are not "kids". People are working multiple jobs just to survive. I consider myself very lucky to have the education and job opportunities that I have.
Why do I need to tip the guy at the genius bar if I'm already paying for Applecare?!?!?
The optics of asking for tips is a horrendous misstep.
Say who ? What if what you like to do is offer a great experience to customers ? You start as a floor staffer, work your way into a supervisor or a store mangager. You have to make a living along the way. Why shouldn't working 40 hours a week at any job be enough to live on. Why should two people working full time but only able paid at or near minimum wage not be able to pay rent and groceries. It is time to ensure a living wage is paid to all. Will the CEO of a company see a difference in their lives between $80 and $100 million? Will a pair of minimum wage workers see a difference in their lives if they were paid 20% more, I say that is far more likely.
I’m sorry, but as a former Apple Retail employee, if they want tips then go work in the service industry – barista at Starbucks, or wait tables etc. Also as working at a former barista, I was ecstatic when I found that I didn’t have to clean bathrooms when I started with Apple.
These folks need a reality check, because no one gets 45 days of bereavement, nor upwards of 6 months of severance. 😂
It’s alright, this may likely encourage Apple to move more quickly to robots taking over repetitive tasks after all. I’m pretty sure retail jobs aren’t meant to be careers, but a launching pad into management/corporate, or out the door to something better. For me, it was out the door and into software engineering.
These folks need a reality check, because no one gets 45 days of bereavement, nor upwards of 6 months of severance. 😂
It’s alright, this may likely encourage Apple to move more quickly to robots taking over repetitive tasks after all. I’m pretty sure retail jobs aren’t meant to be careers, but a launching pad into management/corporate, or out the door to something better. For me, it was out the door and into software engineering.
HobeSoundDarryl
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OK, since you've visited stores some days and never seen it, clearly it doesn't happen. I have never visited an Apple store that is closed, so they must be open 24/7/365. Since I've never seen one closed, they must never close.
I visited an Apple store with a beyond-warranty issue and full expectation of having to pay a LOT to deal with it. It was 100% clear to me that Apple did not have to do ANYTHING about my problem. However, the manager learned about the situation and chose to address it anyway. I was so impressed- shocked actually- with the service that I felt compulsion to pay something. I actually pulled the wallet out wanting to pay, fully expecting to pay. Nope. No charge. It impressed me to no end. If I could have tipped for service beyond expectations that day, I would have tipped and still felt just as good about the whole situation.
I 100% do not believe this is about tipping on simple purchase transactions. I doubt any shopper EVER feels any compulsion to PAY MORE than ask for anything Apple sells. Well, there's 5 or 10 guys around here that probably would LOVE that.
I suspect this is about SERVICE, which is a whole other thing that happens at Apple stores, delivered by Apple employees. Sometimes, that service is above and beyond. Sometimes it is data saving. Sometimes it can seem towards "miracle worker." And I have ZERO doubt that sometimes SOME people getting such "did I lose everything?" worry relief and/or service that seems beyond expectations are motivated to want to tip the person who helped them.
When I was in college I worked for an electronics retailer. I was new and did not know that a certain printer could not work with a Mac (no drivers for Mac) and I sold both to a customer. Customer had to find out that there was no way to make that printer work with that Mac after they got home. When I learned that I had made that mistake in pushing them together, I proactively "fixed" the problem with a phone call-refund & replacement sale and then I did an unusual thing: delivered the printer to their home and hooked it up for the customer. There was NO obligation to do that. It was before retail delivery is as common as it is now.
That customer was massively impressed with the "house call"/"tech support"/"total solution" and wanted to give me cash for going above and beyond. I couldn't accept (company policy) but there was also no policy to go above and beyond, deliver, setup and confirm that it was all working together. I was not paid extra for the time spent there getting that setup either. It was simply me trying to make up for my own mistake on my own time, on my own dime, etc.
I didn't demand a tip, expect one, hint for one, etc. but that customer was so impressed they simply wanted to tip... as I do myself when someone goes out of their way in service to me.
I have a relative who works in a hospital and medical staff there are often offered tips for excellent patient care, family accommodations, etc. Ever think of medical people in the tipping business? Neither had I. But there it was, regularly, also revolving around potential tippers wanting to reward those offering service above and beyond.
People go a little out of their way for me, come to my aid on their own, chip in some help when needed, etc, I generally wish to reward their good deed. I don't feel that is wrong or that they aren't deserving for helping me out. Again, my pizza delivery guy tonight is paid a salary by the big, national brand for which he works. I tipped him for timely delivery of hot pizza. Battery died in the car and some stranger offered to give me a jump so I could get it going. I wanted to tip them too. I can appreciate service and sometimes it is so good I want to pay them something more than whatever their employer pays them.
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Because not all jobs add that much value to the business and/or are worth what other positions pay.
Example...fast food workers are asking for more than what many pharmacy and vet techs make. Both of those jobs require real educations and skills and in many cases, state licensing.
This tip, I assumed, would be much like what you see on a Square POS when you pay. Man, I made some great tips with that because people feel the social pressure to tip because they feel like everyone is watching them in judgement.
They need to add "yeah, right!" and "get real!" As tipping options.
One does not necessarily equate the other.
I can agree that employees of a particular company probably should be paid more, while also disagreeing with the extent of the benefits being proposed by the union (45 days of bereavement leave?!?). That said, they themselves admitted that this is an ongoing negotiation, so part of me suspects they initially shot for the moon with the expectation that they would eventually have to meet in the middle (they are okay with settling for like 5 or 10).
I should also be free to point out if certain rules set in place by unions to benefit their workers do end up having a deleterious impact on the quality of the service they provide, because it impacts my experience as a customer as well.
Supporting unions doesn't mean agreeing 100% with whatever they are doing and not being allowed to criticise their actions whatsoever.
Was there an argument to be presented?
Unions = Us vs Them mentality
Unions = No Individuality
Unions = No Growth Mindset
I don’t know what retail employees get paid but what they do is not laborious. Many stand around talking to each other from my perspective. I agree in fair wages but I don’t agree in entitlement because you showed up to work.
these comments are f—king absurd. god forbid they actually ask for tips after helping with a service… do you think before tipping your Uber or DoorDash driver?
it’s not mandatory. leave people alone for requesting a tip at one of the most profitable companies of all time when their wages don’t reflect such.
it’s not mandatory. leave people alone for requesting a tip at one of the most profitable companies of all time when their wages don’t reflect such.
Your wage shouldn't reflect profitability of the company. You are an EMPLOYEE, not part owner. If you want your earnings to reflect profitability, then go start your own company or buy an existing one.
Your wage should reflect the value you provide, limited by what someone else would be willing to do the same job for.
I've never used Uber or Door Dash in part because I don't want to deal with their "tips are totally voluntary but totally expected" BS.
Tips? is Apple running restaurant business now?
Man, I love Japan and Korea now. couldn't care about tips one bit
Man, I love Japan and Korea now. couldn't care about tips one bit
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Well damn dude. I hope you tip at Target and Walmart when you walk in, pick up item, scan yourself out and… tip the greeter?
Please inform your boss that you’ll be working 6 days a week, 10 hours a day for half your current pay. Without unions that’s what your life would be like.
If they want to get paid better, they can get another job