Unlocking iPhone 6 from Boost Mobile

[Applejuiced]

An update on my FCC complaint against Boost Mobile:
02/21 - complaint filed
02/22 - FCC responded that they served the ticket on Boost mobile for its review and response.
02/23 - Sprint agent called and said they will unlock the phone within 72 hours. The agent said that "their system was showing that the phone is ineligible", but she confirmed that it actually is.
02/25 - Inserted a non-Sprint sim and confirmed that the phone is unlocked.

Glad it worked out.
Usually a government complaint gets things done a lot faster and better than continuously calling and speaking to clueless customer service reps.
They will drive you nuts with how incompetent they are.

 

[SmokeNpam]

your best strategy would be:

1) google a little bit and find a form that you can fill out. then give up ( AT&T has a webform)

2) file a formal FCC complaint against your carrier. specify your account number, telephone number, device number and any names of people you have spoken too. boost will see the FCC complaint lodged against them and bend over and assist you, because they do not want the FCC to get involved.

anytime i filed a complaint against t-mobile, someone from executive / legal department got back to me and assisted me

my recent problem was they weren't giving me the 200 mb of free data i was promised. i had no idea what the heck was going on. i filed a FCC complaint. instant results. learned that free ipad plans are registered to the original IMEI.


if the fcc complaint does not get your the unlock, then you could sue in small claims or arbitration

have you actually tried powering down and inserting a different sim ? reddit says the process is supposed to be automatic. on iPhones, you have no idea your phone is even unlocked, unless you actually tried to insert a new sim or erased the iPhone and restored, i believe


the fcc is the place to go. recently they heavily fined trac phone / straight talk etc etc because of their unfair unlocking polices

[doublepost=1527437842][/doublepost]Went the route of FCC, did not work (as of yet). Keep getting response from Sprint (Boost's parent company) that I need to be active for 12 months. Was never told this when I purchased the phone, was actually told NO contracts, NO commitments and signed nothing. So if i have to be active for 12 months I believe this is a commitment ? (not a contract as again I did not sign or agree to anything)

 

[bellingboe]

I know this is kinda old, but I wanted to say they've caught on to the FCC trick.... I filed a complaint, and a few days later a guy from the "executive office" called me and simply would not budge on the 12-month duration. I had a phone for 10 months, and broke it so I upgraded. But I've since fixed my old phone and would like to sell it. He refuses to unlock it until I put the phone back onto my account for like 60 more days.

**** THAT.

I'm switching carriers TODAY! Boost is a ****ing anti-consumer steaming pile of ass.

 

[superleakTx]

Can you go to ebay, buy an unlock service?

 

[eyoungren]

Can you go to ebay, buy an unlock service?

Historically unlock services with Sprint have been problematic. These services work by paying inside employees to violate policy and submit your unlock.

Up until Feb.2015, Sprint wasn't unlocking anything. Internally, Sprint is aggressive about shutting down unauthorized unlocks. Boost is an even smaller company.

The result has been that if an unlock IS available, the price is expensive because the risk of the employee being discovered is great.

Right now, Boost is also very sensitive about shutting these things down. They had a $99 iPhone SE deal a year or so ago and people were buying them and getting them unlocked via third party until Boost was able to shut it down.

 

[bellingboe]

These services work by paying inside employees to violate policy and submit your unlock.

Oh I figured that's how they do it.

The guy at the "executive office" who responded to my complaint kept saying it was their policy, and he made it seem like it was impossible to go around it.

I call ********. They CAN and are ABLE to unlock any phone at any time, for the most part. I'm just enraged.