I think the people that are getting the codes instantly are talking about the claim reference number.
UPDATE: I typed that while on the phone with Apple Support. The guy claims "these codes were sent in error and you should receive a new code within 30min". Not sure if he's just trying to ditch me or if this is true but so far I've got nothing.
On the other thread, a fellow MR has found out this much from Apple:
So that's something. Fingers crossed (well, we know they'll work it out somehow, this is really just an early adopter problem - still, not a good constituency to annoy).
For the folks with codes that are already used, ...
Did you guys submit your form this morning, and receive an email containing the code this morning?
I'm sorry to hear that, on redeeming the initial upgrade code you received, you were unable to proceed because an error indicated the code was invalid or had already been used. If your claim is accepted, a valid replacement code will be sent to you by email. There will be no need to submit a new claim. I apologize for any inconvenience in this regard.
Please let me know if you do not receive a replacement code within 5-7 business days, as I'll be happy to look into things further for you.
I have applied and got my reference number, but still no emails after 2 hours. Not even the first one.
How long has it been taking for all of you guys
What if I submitted my claim and picked MacBook because there was no option for MacBook Air. There is one now but I can't use the same serial number again. Still haven't gotten another code in the mail yet.
What if I submitted my claim and picked MacBook because there was no option for MacBook Air. There is one now but I can't use the same serial number again. Still haven't gotten another code in the mail yet.
Same here. Even called my local apple "support". They can't do anything. Could take up to 72 hours to process the claim. Great support.
That's what spending 1200 dollars of hardware gets you. Getting the new OS after everyone in the world
Filed the claim yesterday....
Apparently you'll be okay.
I spent a lot more than that on mine. Do you think we'll have to wait or contact them?
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Try to contact them, but apperantly they can't do ****. Just wait, or spend 19 dollars anyway. I thought about that, but I'm reluctant to award this stupid process with a new paying copy.