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G1Ravage

macrumors 65816
Dec 28, 2018
1,096
832
Queens, New York, USA
I had a feeling it might start rolling out today. Apple Maps was acting really funky for me last night. The map wouldn't even load initially upon opening the app, and my Collections weren't appearing at all.

I haven't personally received the updates, though.
 

iOS Geek

macrumors 68000
Nov 7, 2017
1,658
3,443
No new maps for me yet. But as of today, Apple has addressed every feedback request I've sent in. Even got ones today that I mentioned recently as having thought they just didn't bother acknowledging. So for that...I'm satisfied!
 

xxray

macrumors 68040
Jul 27, 2013
3,115
9,412
Had a moment today where I was looking for parking in an area I was going to be headed to. I opened Google Maps after Apple Maps to see if it could offer me anymore information. Shockingly enough, I found it gave me less information. When looking for parking, Apple Maps clearly displayed where there was parking available, while Google Maps wouldn’t display parking at all on the map unless I specifically searched for it.
 

zinacef

macrumors 6502
Dec 26, 2018
401
429
Wonder where my feedback requests are in the queue to be addressed as Apple has yet to fix them. First issue has been reported for over 6 months now, and the second issue for a couple years now.

I live out in the West Valley in Arizona and Apple Maps constantly gives me wrong directions to a place called BlueSky Airport parking. The directions insist that I take exit 147B to SR-51 (incorrect) from the I-10 rather than SR-202 (correct). A couple months ago on the way to the airport, I used Apple Maps and was almost late for my flight using those directions and that was during early morning rush hour traffic.
These erroneous directions also apply if I'm heading anywhere to the Easy Valley as evidenced the other day when I was visiting The Tamale Store in Tempe, i.e. the directions insisted I take 147B to SR-51 rather than take the SR-202.

IMG_0512.jpeg


For the second issue, asking Apple Maps for directions to a doctor's office (Arizona Digestive Health), the directions insist that I go a street over and go through someone's house, jump their back wall, just to get to the doctor's office.

IMG_0510.png


IMG_0511.png
 

MozMan68

macrumors 603
Jun 29, 2010
6,152
5,261
South Cackalacky
Wonder where my feedback requests are in the queue to be addressed as Apple has yet to fix them. First issue has been reported for over 6 months now, and the second issue for a couple years now.

I live out in the West Valley in Arizona and Apple Maps constantly gives me wrong directions to a place called BlueSky Airport parking. The directions insist that I take exit 147B to SR-51 (incorrect) from the I-10 rather than SR-202 (correct). A couple months ago on the way to the airport, I used Apple Maps and was almost late for my flight using those directions and that was during early morning rush hour traffic.
These erroneous directions also apply if I'm heading anywhere to the Easy Valley as evidenced the other day when I was visiting The Tamale Store in Tempe, i.e. the directions insisted I take 147B to SR-51 rather than take the SR-202.

View attachment 885079

For the second issue, asking Apple Maps for directions to a doctor's office (Arizona Digestive Health), the directions insist that I go a street over and go through someone's house, jump their back wall, just to get to the doctor's office.

View attachment 885080

View attachment 885082

Routing errors are really easy to report and are the ones that have the highest priority when being fixed in my experience.

Just route like you have in the pics above and then hit the “report an issue” link. You’ll see all the options you can report to fix.
 
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zinacef

macrumors 6502
Dec 26, 2018
401
429
Routing errors are really easy to report and are the ones that have the highest priority when being fixed in my experience.

Just route like you have in the pics above and then hit the “report an issue” link. You’ll see all the options you can report to fix.
I have reported them on many occasions using the report features within Apple Maps and have also emailed them at their Maps Escalations email address still with no fix to this day.
 
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MozMan68

macrumors 603
Jun 29, 2010
6,152
5,261
South Cackalacky
I have reported them on many occasions using the report features within Apple Maps and have also emailed them at their Maps Escalations email address still with no fix to this day.

I just routed and reported it as well. When I brought up the “entrance” option, it is located at the house the directions route to. I corrected it to the proper location on the building.

This is a case where the POI location is correct on the map but the entrance is located improperly.

Hopefully an easy fast fix. I’ll post on here if I get an update.
 
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zinacef

macrumors 6502
Dec 26, 2018
401
429
I just routed and reported it as well. When I brought up the “entrance” option, it is located at the house the directions route to. I corrected it to the proper location on the building.

This is a case where the POI location is correct on the map but the entrance is located improperly.

Hopefully an easy fast fix. I’ll post on here if I get an update.
Thanks, I appreciate it!
 

Alan Gordon

macrumors 6502
Sep 29, 2014
484
323
Dawson, GA
I just routed and reported it as well. When I brought up the “entrance” option, it is located at the house the directions route to. I corrected it to the proper location on the building.

This is a case where the POI location is correct on the map but the entrance is located improperly.

Once the SE expansion is rolled out, I'm going to use my Mom's phone to report the location below:

The seemingly never-ending DQ Grill & Chill Maps POI saga continues:

I submitted an error report deleting the incorrect entrance, and then adding two correct entrances. They added the entrances, but not where I placed them. Now the two entrances are placed at a neighboring gas station's entrances, and they moved the DQ location to the back of the gas station's building. :confused::rolleyes:

I've done so many reports for the place, I'm not sure they'd listen to me anymore. LOL!!
 
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G1Ravage

macrumors 65816
Dec 28, 2018
1,096
832
Queens, New York, USA
Wonder where my feedback requests are in the queue to be addressed as Apple has yet to fix them. First issue has been reported for over 6 months now, and the second issue for a couple years now.

I live out in the West Valley in Arizona and Apple Maps constantly gives me wrong directions to a place called BlueSky Airport parking. The directions insist that I take exit 147B to SR-51 (incorrect) from the I-10 rather than SR-202 (correct). A couple months ago on the way to the airport, I used Apple Maps and was almost late for my flight using those directions and that was during early morning rush hour traffic.
These erroneous directions also apply if I'm heading anywhere to the Easy Valley as evidenced the other day when I was visiting The Tamale Store in Tempe, i.e. the directions insisted I take 147B to SR-51 rather than take the SR-202.

View attachment 885079

I took a look at Google Street View for that highway interchange. The problem here is how Apple seems to be automatically pulling data from their vehicles, and implementing them into directions.

When exiting a highway, Apple Maps will direct you "towards" the exit using information gathered from the last sign visible just before the exit. If the sign is large, and contains lots of route information, Apple Maps will typically deduce what is necessary based on your next move, and ignore the rest.

IMG_1713.jpg


But, if the last highway sign at your exit is "split" into multiple signs for multiple exits within the interchange, I've noticed that Apple Maps will tend to only read the information on the left-most sign (including the exit number), but still mention the road you need out loud. Although it sometimes has a habit of reading off something from the incorrect sign also.

In your case, your exit direction is SHOWING you that you're headed towards State Route 202, but it's TELLING you to take Exit 147B towards State Route 51, because that's what the left-most sign says.

There's a secondary problem. Once you're on the exit ramp, why isn't Apple Maps giving you lane guidance? At that point, wouldn't it specify now to stay right onto Exit 147A towards State Route 202?

NO. And here is why.

IMG_1712.PNG


Notice how the interchange is drawn. Once you leave I-10 onto the exit ramp towards State Route 202, notice how the road is drawn thick yellow, like the rest of the highways? Apple Maps is treating this road as part of Route 202 itself, rather than as an exit ramp. And because of this distinction, the directions ignore the exit ramp split for Exits 147A and 147B, because it believes you're already on the main highway it expects you to be on. I'm experiencing this problem a TON in New York City. I've reported this at least a dozen times at various locations, but none of have fixed yet.

So there are two problems here. The first, is that the automated directions are pulling incomplete information from the exit signs at certain interchanges. The second, is that certain complex interchanges between different highways sometimes have their ramps mistakenly drawn as part of the main highway itself, ESPECIALLY if it's where one highway begins or ends. This can cause directions to be less specific, or downright confusing, because Maps will always assume you're following the "main road", if it's not instructing you to exit off of it.
 

Speedman100

macrumors 6502
Jul 21, 2013
435
388
I took a look at Google Street View for that highway interchange. The problem here is how Apple seems to be automatically pulling data from their vehicles, and implementing them into directions.

When exiting a highway, Apple Maps will direct you "towards" the exit using information gathered from the last sign visible just before the exit. If the sign is large, and contains lots of route information, Apple Maps will typically deduce what is necessary based on your next move, and ignore the rest.

View attachment 885095

But, if the last highway sign at your exit is "split" into multiple signs for multiple exits within the interchange, I've noticed that Apple Maps will tend to only read the information on the left-most sign (including the exit number), but still mention the road you need out loud. Although it sometimes has a habit of reading off something from the incorrect sign also.

In your case, your exit direction is SHOWING you that you're headed towards State Route 202, but it's TELLING you to take Exit 147B towards State Route 51, because that's what the left-most sign says.

There's a secondary problem. Once you're on the exit ramp, why isn't Apple Maps giving you lane guidance? At that point, wouldn't it specify now to stay right onto Exit 147A towards State Route 202?

NO. And here is why.

View attachment 885096

Notice how the interchange is drawn. Once you leave I-10 onto the exit ramp towards State Route 202, notice how the road is drawn thick yellow, like the rest of the highways? Apple Maps is treating this road as part of Route 202 itself, rather than as an exit ramp. And because of this distinction, the directions ignore the exit ramp split for Exits 147A and 147B, because it believes you're already on the main highway it expects you to be on. I'm experiencing this problem a TON in New York City. I've reported this at least a dozen times at various locations, but none of have fixed yet.

So there are two problems here. The first, is that the automated directions are pulling incomplete information from the exit signs at certain interchanges. The second, is that certain complex interchanges between different highways sometimes have their ramps mistakenly drawn as part of the main highway itself, ESPECIALLY if it's where one highway begins or ends. This can cause directions to be less specific, or downright confusing, because Maps will always assume you're following the "main road", if it's not instructing you to exit off of it.
Very impressive detective work. Sounds like Apple should hire you haha. Hopefully they see what you’re talking and fix it everywhere it happens around the country. That’s a bad error.
 
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jonblatho

macrumors 68030
Jan 20, 2014
2,529
6,239
Oklahoma
So, it’s front page news that the new map for the rest of the U.S. is rolling out to everyone, but it’s not (yet). Out of curiosity, I deleted the Maps and GeoServices cache folders on my Mac and the old map is still showing for me. None of the other devices in the house have it, even the ones that have had the new map roll out earlier than the others.
 

Alan Gordon

macrumors 6502
Sep 29, 2014
484
323
Dawson, GA
So, it’s front page news that the new map for the rest of the U.S. is rolling out to everyone, but it’s not (yet). Out of curiosity, I deleted the Maps and GeoServices cache folders on my Mac and the old map is still showing for me. None of the other devices in the house have it, even the ones that have had the new map roll out earlier than the others.

The story on the front page is misleading. It's apparently back in testing is all.
 
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G1Ravage

macrumors 65816
Dec 28, 2018
1,096
832
Queens, New York, USA
Very impressive detective work. Sounds like Apple should hire you haha. Hopefully they see what you’re talking and fix it everywhere it happens around the country. That’s a bad error.

I've sent in at least a hundred corrections since the new maps released in the Northeast. DETAILED corrections. With screenshots and everything. A few of them, I even maxed out the character limit in the comments section.

Apple should at LEAST give me some sort of payment for doing so much of their work for them.
 

jonblatho

macrumors 68030
Jan 20, 2014
2,529
6,239
Oklahoma
I've sent in at least a hundred corrections since the new maps released in the Northeast. DETAILED corrections. With screenshots and everything. A few of them, I even maxed out the character limit in the comments section.

Apple should at LEAST give me some sort of payment for doing so much of their work for them.
Until they start offering rewards for Maps issue reports, you also absolutely have the option of not submitting reports, which would resolve your situation of submitting reports and then complaining about not being paid for them.
 

Einz

macrumors 6502
Feb 14, 2008
402
87
I'm not aware of any map app that offers monetary reward for correction. I usually sent in corrections because the mistakes annoyed me.
 

dk001

macrumors demi-god
Oct 3, 2014
11,124
15,473
Sage, Lightning, and Mountains
Surprise! Surprise!
My mislabeled road that was removed (name) the restored with the incorrect name shows up this morning with the correct name. No notification to me about the fix. So the name of the road is fixed however all the businesses except one have had their names removed. A step in the right direction. Hope the remainder shows up.
62C22116-E089-43A6-8595-84FA21027A42.png
 
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Nnn11

macrumors newbie
Mar 9, 2018
2
1
Not sure if it’s been mentioned, but I saw an Apple maps van driving around Sydney a couple months ago, so we should get the updated maps next year.
 

MozMan68

macrumors 603
Jun 29, 2010
6,152
5,261
South Cackalacky
Not sure if it’s been mentioned, but I saw an Apple maps van driving around Sydney a couple months ago, so we should get the updated maps next year.

The general consensus is that Canada and the UK by the middle of 2020 with parts of Europe, Australia and Japan by the end of 2020.

That then covers most of Apple’s “major” markets before picking off other countries.
 

nicho

macrumors 601
Feb 15, 2008
4,250
3,250
The general consensus is that Canada and the UK by the middle of 2020 with parts of Europe, Australia and Japan by the end of 2020.

That then covers most of Apple’s “major” markets before picking off other countries.

I thought Apple were planning to roll out in Japan before the olympics?
 

iOS Geek

macrumors 68000
Nov 7, 2017
1,658
3,443
What are our thoughts on whether or not we get an official release by Tuesday? I would like to be optimistic...but I'm leaning towards "meh". As mentioned, all of my previous feedbacks have been addressed and I've seen the changes reflected. So if it doesn't come out by the 31st, I'll still be satisfied with what we've got so far!
 
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