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I agree with the OP. For non-iTunes-DRM'd music, it is a stupid, pointless, petty limitation. Just who is it designed to please? Especially as iPods allow it. The "workaround" posters sound just like like Microsoft tech support excusing the inexcusable.

And even for iTunes-DRM, shouldn't the restriction be "sorry, that content has already been loaded on "iPhone 29237690-6". Please connect "iPhone 29237690-6" and delete the content before continuing."? Rather than the equivalent of "you have other music on your iPhone you unfaithful b*stard, how can you cheat on me, f**k off. I'll show you what I can do."
 
Now you know why, after having to switch to iTunes after getting my iPhone, that I will never buy a Mac.

It is supposed to "just work"; instead I found myself getting frustrated while trying to do some very simple things and finding that iTunes doesn't support the functionality. For example, I wanted to sort my library first by Artist, then Album, and then rating (makes my favorite tracks really stand out). Oops, sorry, can't do that. Now, you can sort by two columns - but only by the few options iTunes gives you. Ok, so now I've got it sorted "Album by Year" (Artist is also implied since each artist is grouped together). I notice year is sorted an in ascending order - latest year on bottom. I'd really like the most recent stuff to be on top, though. I click the arrow for descending, but now the entire list is inverted. *sigh*

I really do feel sorry for Mac fans, to be honest. They don't realize Apple makes computers for idiots and computer-illiterates by assuming advanced features are too complicated for their users to be bothered with.
 
I really do feel sorry for Mac fans, to be honest. They don't realize Apple makes computers for idiots and computer-illiterates by assuming advanced features are too complicated for their users to be bothered with.


Was this meant to be a FAIL post?
 
Solved -- iTunes makes users cry

I have confirmed one widely reported workaround, and it's likely to be more palatable to programmers and sysadmins than it is to the general public. This workaround was tested with iPhoneOS 3.1.2 and iTunes 9.0.2 on OS X.

First, it's worth stating for the record that I polled two fruit company employees who worked on the iPhone, and both of them had assumed that the iPhone works like an iPod, and that iTunes supports the manual management of media from multiple source computers. Neither of them realized that the iTunes team had conspired to salt their application with nannyware, preventing people from peering with two media sources -- people like my unfortunate user.

Sadly, as I reported early, testing proves that two distinct iTunes libraries refuse to peer with the same iPhone through authorized channels. To establish a new peering relationship, you must allow iTunes to wipe the slate. This has been confirmed through extensive testing.

Now, some people insist that they can do this anyway, and I think I know why. Under certain conditions, you can copy your iTunes Library from one computer to another and it will retain its iTunes Library Persistent ID, which is a sort of globally quasi-unique identifier that tells your iPhone which computer it's peering with.

In fact, changing this Library Persistent ID is the key to hacking the nanny. The procedure is detailed in an article cited earlier in this thread. If you edit the iTunes Library Persistent ID on all of your source computers so that they're all valid and they all match, and if you then enable "manual" media management mode on your iPhone in iTunes, then you can drag and drop files and playlists onto the phone from any of your sources. Personally, I just set all my computers to have the same LPID. Don't forget to edit the LPID in both places: the "iTunes Music Library.xml" plist as well as the "iTunes Library" binary itself. Use HexEdit from SourceForge, in an equivalent too, to do this. (The procedure is well documented elsewhere. If it sounds nasty, rest assured it takes five minutes.)

This solves the mystery of those users who purport to have no problems managing their iPhone from multiple computers. They presumably copied their library files at some time from one computer to another, and I've seen a few ways to do this while preserving your LPID.

Of course, every medication has its side effects, and this is sure to have some weird ones. Here's one bizarre scenario, with a solution, an example that shows how the iTunes group has perverted traditions of helpful user interface design at the fruit company:

If you plug an iPhone containing DRM paid content into one of the libraries you fixed, but that computer is not currently authorized for your phone's paid content, don't click 'sync'. If under these conditions you then click 'sync', then iTunes will emit a warning insisting that you either "transfer" your paid content to this computer or suffer its deletion! The warning does not say what a "transfer" might entail, leaving the poor user to choose between a frying pan and the fire. The sneaky folks at the fruit company even went further: this dialogue has no cancel or close buttons! They make it look as if you must either submit to this unspecified "transfer" immediately or see your paid content trashed by a hungry iTunes.

Happily, there is a solution. Just pull the USB plug out of the back of the iPhone, and it will safely unmount without corruption. When this happens, iTunes politely closes its booby-trapped dialogue box, and then you can just plug the phone back in. Next time, don't touch that synch button. Just manually copy media using drag and drop. This problem does not always appear, so it probably resolves itself with a "transfer," assuming all the computers are registered under the same iTunes Store account. I didn't try, because most of my computers let me sync just fine. Personally, I hate privacy-invading DRM nannyware, so I insist on purchasing only DRM-free content.

(Sorry, kiddies, this tip won't help you pirate paid content, it just prevents iTunes from devouring the content you already paid for.)

Manually managing music on multiple computers with identical LPIDs requires you never to use the sync tabs on the iTunes page for your phone. If you try to enable any of the automatic sync tools, iTunes will warn you that it plans to eat your media. Don't do it. Hit the convenient cancel button and use drag & drop. That is the meaning of manual mode.

The very first time you enable manual mode, iTunes will still have to eat your phone, so be sure you have backups.
 
I have confirmed one widely reported workaround, and it's likely to be more palatable to programmers and sysadmins than it is to the general public. This workaround was tested with iPhoneOS 3.1.2 and iTunes 9.0.2 on OS X.

First, it's worth stating for the record that I polled two fruit company employees who worked on the iPhone, and both of them had assumed that the iPhone works like an iPod, and that iTunes supports the manual management of media from multiple source computers. Neither of them realized that the iTunes team had conspired to salt their application with nannyware, preventing people from peering with two media sources -- people like my unfortunate user.

Sadly, as I reported early, testing proves that two distinct iTunes libraries refuse to peer with the same iPhone through authorized channels. To establish a new peering relationship, you must allow iTunes to wipe the slate. This has been confirmed through extensive testing.

Now, some people insist that they can do this anyway, and I think I know why. Under certain conditions, you can copy your iTunes Library from one computer to another and it will retain its iTunes Library Persistent ID, which is a sort of globally quasi-unique identifier that tells your iPhone which computer it's peering with.

In fact, changing this Library Persistent ID is the key to hacking the nanny. The procedure is detailed in an article cited earlier in this thread. If you edit the iTunes Library Persistent ID on all of your source computers so that they're all valid and they all match, and if you then enable "manual" media management mode on your iPhone in iTunes, then you can drag and drop files and playlists onto the phone from any of your sources. Personally, I just set all my computers to have the same LPID. Don't forget to edit the LPID in both places: the "iTunes Music Library.xml" plist as well as the "iTunes Library" binary itself. Use HexEdit from SourceForge, in an equivalent too, to do this. (The procedure is well documented elsewhere. If it sounds nasty, rest assured it takes five minutes.)

This solves the mystery of those users who purport to have no problems managing their iPhone from multiple computers. They presumably copied their library files at some time from one computer to another, and I've seen a few ways to do this while preserving your LPID.

Of course, every medication has its side effects, and this is sure to have some weird ones. Here's one bizarre scenario, with a solution, an example that shows how the iTunes group has perverted traditions of helpful user interface design at the fruit company:

If you plug an iPhone containing DRM paid content into one of the libraries you fixed, but that computer is not currently authorized for your phone's paid content, don't click 'sync'. If under these conditions you then click 'sync', then iTunes will emit a warning insisting that you either "transfer" your paid content to this computer or suffer its deletion! The warning does not say what a "transfer" might entail, leaving the poor user to choose between a frying pan and the fire. The sneaky folks at the fruit company even went further: this dialogue has no cancel or close buttons! They make it look as if you must either submit to this unspecified "transfer" immediately or see your paid content trashed by a hungry iTunes.

Happily, there is a solution. Just pull the USB plug out of the back of the iPhone, and it will safely unmount without corruption. When this happens, iTunes politely closes its booby-trapped dialogue box, and then you can just plug the phone back in. Next time, don't touch that synch button. Just manually copy media using drag and drop. This problem does not always appear, so it probably resolves itself with a "transfer," assuming all the computers are registered under the same iTunes Store account. I didn't try, because most of my computers let me sync just fine. Personally, I hate privacy-invading DRM nannyware, so I insist on purchasing only DRM-free content.

(Sorry, kiddies, this tip won't help you pirate paid content, it just prevents iTunes from devouring the content you already paid for.)

Manually managing music on multiple computers with identical LPIDs requires you never to use the sync tabs on the iTunes page for your phone. If you try to enable any of the automatic sync tools, iTunes will warn you that it plans to eat your media. Don't do it. Hit the convenient cancel button and use drag & drop. That is the meaning of manual mode.

The very first time you enable manual mode, iTunes will still have to eat your phone, so be sure you have backups.

Yup, I've done this same exact work around. NT1440 doesn't own an iPhone so he (like the Apple employee's you described) doesn't know that the iPhone behaves differently than the iPod touch. Someone who doesn't own something, shouldn't be so sure of himself when he really hasn't experienced it first hand ilk you and I.

Glad you found everything you needed to work around your problem. Apple should just let us use any computer to manually manage our iPhones. I hate being at work and having to wait until I get home to get a ringtone on it!
 
LOL at NT1440 getting completed destroyed.

Anyways, I fully agree with TheSpaz and op. It's absolutely ridiculous that you cannot do something as simple as add a song while on another computer without doing some workaround. iTunes is far too delete-happy.

It's a shame. The bloatware known as iTunes is the iPhone's weakest point. Hopefully one day we can have cloud based libraries(I can dream, can't I?)
 
It's a shame. The bloatware known as iTunes is the iPhone's weakest point. Hopefully one day we can have cloud based libraries(I can dream, can't I?)

You can do this with Squeezebox and the virtualization offering of your choice, but you'll have to dedicate yourself to its maintenance. And you'll have to endure Squeezebox. I've seen it done on EC2 with amusing results.

Be forewarned, however: like most media management applications, Squeezebox doesn't deal smoothly with extremely large libraries, and unless you already rent an instance or a share of an instance, you'll pay ~ $80/month with EC2.
 
Anyone else sick of idiots making up for some kind of inadequacy on these boards? It seems to me at least that every other thread has so many angry posters whom seem more happy dictating how wrong the poster is instead of giving useful advice. FAIL.

(Moderator I can use the word "idiots" it was posted earlier in the thread)
 
OP: it sounds like the problem is not so much Apple's, but the entertainment industry's. No doubt Apple had to guarantee its partners that iTunes wouldn't become a method of pirating music and films. Still, it does seem absurd that the top-of-the-line iPhone is hobbled in a way that the iPod is not. Perhaps not a crying issue, though. :)

I do sometimes wonder if Apple ever looks at forums like this to see how to improve their products. I do not see much evidence of this, nor even much reaction to posts in the official Apple forums. 'Tis a pity.
 
hmmmm... iTunes home sharing turned on on both computers, make playlist on one of them, put files needed on the one you want to sync with. problem solved.:D
 
As things are, the 'only one library' constraint does do a very good job of stopping you going round to your friend's house err.. your second computer ...and hoovering up all his choons ...although nothing to stop you doing that by usb I suppose...

Regardless of alleged functionality/ non functionality...I'd have thought the easiest and most grown uppest longterm solution would have been to put all the music on one computer?
 
I also agree somewhat with the original poster. Why should I have to mess around with "workarounds" when dealing with my own non-DRM content? Sure, if all the computers are authorized on the same network that makes it somewhat easier, but there is still the potential for glitches, if for instance, another computer is temporarily turned off.

I've also found that after going through several generations of upgrading computers and devices sometimes iTunes gets very picky and won't let me access material (again, non-DRM). It can get very infuriating.

Personally, I've sworn off iTunes all together and moved on. It's nice to be able to just select and drop your files where you want them to go without have to worry about iTunes giving you the official "okey-dokey" to transfer YOUR files.
 
You know, maybe learning about how something works before just rushing through clicking buttons is a good approach to life....

You know, maybe not producing such an extremely crappy user experience would also be a good approach towards life for Apple's product designers. All those restrictions are artificial and only there because Apple decided to make their iToys DRM-infested pieces of junk whose only purpose is to increase the iTunes store sales, but not to provide the customers with a great product experience.

Or how else do you explain the feature that I can only copy files back from my iPod that I have purchased on the iTunes store, but not those that I have created myself?

This whole DRM-crap should be prohibited by law.
 
Bug Report

Problem Report Title: User cries because the iPhone won't accept media from more than 1 computer.

Product: iPhone

Version/Build Number: 3.1.2 + later

Classification: Enhancement

Is It Reproducable? Always


Problem Details:

Please use the description format required by Apple Engineering.


Summary:

Loyal Apple customer and computer literate user reduced to tears because iTunes refuses to let her copy non-DRM content from multiple source computers onto her iPhone. "I hate Apple!" she cries as she storms out of the house, her $500 telephone flung to the ground in a fit of rage.


Steps to Reproduce:

Buy two Apple computers, padding Apple's accounts. Keep non-DRM music and videos on these computers.

Buy one Apple iPhone, further padding Apple's accounts. Expect to use it as an iPod.

Sync the iPhone with the computer #1. Copy some non-DRM music onto the iPhone using iTunes-supported methods. Additionally copy some authorized DRM content onto the phone, in order to ensure we are compensating content holders.

Plug the iPhone into computer #2. Now attempt to sync non-DRM music from the computer #2. For good measure, attempt to copy some authorized DRM content as well. This ensures that the loyal user has paid money for the transaction, raising the stakes.


Expected Results:

User finds that it is possible to use the 16 GB disk on her phone to store her personal music collection, no matter where it came from. User praises iTunes' ease of use as she buys more DRM content from the iTunes Store. User buys more Apple hardware, and tells her friends to do the same.


Actual Results:

iTunes refuses to copy files from both computers. It offers he the option of wiping the content on her phone in order to add content from computer #2.

If at first the user thinks she has succeeded, she soon realizes that her content from computer #1 has been erased, only to be replaced by the selected content from computer #2. Enraged and in tears, user screams, "I hate Apple!" and throws her very expensive telephone on the ground.

User realizes that she has been had. All that extra storage she paid for is practically inaccessible under many scenarios. User refuses to buy more Apple hardware, and user will never pay for DRM content through the iTunes store again.


Notes:

The iPhone is sufficiently powerful that the user considers it a computer. Just as she can copy arbitrary content into the iTunes libraries on computer #1 and computer #2, she expects to copy arbitrary content onto her iPhone. Instead, she is shackled by a "synchronization" paradigm that arguably works for contacts and notes but is entirely irrelevant to a 16 GB mobile library of music and videos.

Please don't make your loyal users cry.

This person is screwed up mentally. First, you can't handle a small computer problem,, then you come here and bitch and whine about it? And to top it off you blame Apple that you have the temper of a toddler? Grow up buddy.
 
I was amazed to realize my iPod classic could serve as a USB mass storage drive out of the box. My first thought: Srsly Apple, why can't the iPhone do this, again?
 
A lot of my friends will never buy Apple stuff because of this kind off ********
 
As things are, the 'only one library' constraint does do a very good job of stopping you going round to your friend's house err.. your second computer ...and hoovering up all his choons ...although nothing to stop you doing that by usb I suppose...

Exactly. I don't know why people freak out about this. It makes perfect sense to me.
 
Darn, if only you weren't able to remotely copy both of your libraries to the same machine so it wouldn't be an issue. Or would that be too easy?

I mean, I've got this key fob, and it can unlock my car, and lock it again, and open the trunk, and set off the alarm, and even start the engine wirelessly. Isn't that cool?

But it doesn't do it for all of my cars (or every car in general). What a rip-off. I'm so upset. Here, let me hurl it out the window in frustration.
 
hmmmm... iTunes home sharing turned on on both computers, make playlist on one of them, put files needed on the one you want to sync with. problem solved.:D

Nearly, but like the OP, others and myself have found, pressing that dreaded 'sync' button will then let you know, iTunes will next erase all the music on your iPhone.

I'm new to the iPhone and Apple with the 3G S. I'm moer than happy with this device but understand where users annoyance and frustration is borne due to the apparent 'nannyness' of this iTunes fiasco. Maybe fiasco and crying is a little OTT but to share music on 2 computers would be really ideal for me too. But Apple have decided in their (un)wisdom not to allow it and if you want it, you gotta do the workaround.

Hey hum, at least I got my health and my family, it's not all that bad.
 
There's not much point going on and on about it being synced with only one library 'cause it's not surprising. It is weird that manual management's not the same as iPod but still, you see why it is the way that it is (piracy).

There's no point filling threads with this stuff anyway. It is the way it is. Buy the iPhone if the software fits your needs or just buy a different phone that just works on the drag and drop principle.

Regardless of alleged functionality/ non functionality...I'd have thought the easiest and most grown uppest longterm solution would have been to put all the music on one computer?

Exactly. To be blunt I've never understood having 2 libraries with different content just because you have 2 computers. I have 2 computers, the library lives on an external hard drive. Plug it in and the exact same library can be launched on both computers. All my devices sync from this one library stored on an external drive.
 
OP: it sounds like the problem is not so much Apple's, but the entertainment industry's. No doubt Apple had to guarantee its partners that iTunes wouldn't become a method of pirating music and films. Still, it does seem absurd that the top-of-the-line iPhone is hobbled in a way that the iPod is not. Perhaps not a crying issue, though. :)

I do sometimes wonder if Apple ever looks at forums like this to see how to improve their products. I do not see much evidence of this, nor even much reaction to posts in the official Apple forums. 'Tis a pity.

Good god, this was a great post in this cesspool of a thread.
 
Bug Report

Problem Report Title: User cries because the iPhone won't accept media from more than 1 computer.

Product: iPhone

Version/Build Number: 3.1.2 + later

Classification: Enhancement

Is It Reproducable? Always


Problem Details:

Please use the description format required by Apple Engineering.


Summary:

Loyal Apple customer and computer literate user reduced to tears because iTunes refuses to let her copy non-DRM content from multiple source computers onto her iPhone. "I hate Apple!" she cries as she storms out of the house, her $500 telephone flung to the ground in a fit of rage.


Steps to Reproduce:

Buy two Apple computers, padding Apple's accounts. Keep non-DRM music and videos on these computers.

Buy one Apple iPhone, further padding Apple's accounts. Expect to use it as an iPod.

Sync the iPhone with the computer #1. Copy some non-DRM music onto the iPhone using iTunes-supported methods. Additionally copy some authorized DRM content onto the phone, in order to ensure we are compensating content holders.

Plug the iPhone into computer #2. Now attempt to sync non-DRM music from the computer #2. For good measure, attempt to copy some authorized DRM content as well. This ensures that the loyal user has paid money for the transaction, raising the stakes.


Expected Results:

User finds that it is possible to use the 16 GB disk on her phone to store her personal music collection, no matter where it came from. User praises iTunes' ease of use as she buys more DRM content from the iTunes Store. User buys more Apple hardware, and tells her friends to do the same.


Actual Results:

iTunes refuses to copy files from both computers. It offers he the option of wiping the content on her phone in order to add content from computer #2.

If at first the user thinks she has succeeded, she soon realizes that her content from computer #1 has been erased, only to be replaced by the selected content from computer #2. Enraged and in tears, user screams, "I hate Apple!" and throws her very expensive telephone on the ground.

User realizes that she has been had. All that extra storage she paid for is practically inaccessible under many scenarios. User refuses to buy more Apple hardware, and user will never pay for DRM content through the iTunes store again.


Notes:

The iPhone is sufficiently powerful that the user considers it a computer. Just as she can copy arbitrary content into the iTunes libraries on computer #1 and computer #2, she expects to copy arbitrary content onto her iPhone. Instead, she is shackled by a "synchronization" paradigm that arguably works for contacts and notes but is entirely irrelevant to a 16 GB mobile library of music and videos.

Please don't make your loyal users cry.

I enjoyed your story about the emotional woman and her inability to synchronize music between two of her computers and thus the possibility of dropping her phone on the ground thus maybe voiding her warranty.

Has the literate woman tried renaming her iTunes library on computer 2, copying her itunes library from computer 1 to computer 2 and then adding music from her renamed library on computer 2 into iTunes and deleting her renamed original?

Since this sounds like a PITA for a lot of people I think she'd be better off with an android phone and an actual memory card that she can drag and drop music onto and have no problems with 2 computer sync.

Seriously though I've read the entire thread and I can't help think what kind of agenda you're trying to push by calling iTunes "nannyware" and "Don't ask corporations to police your private life" besides the notion that somehow bantering like a paranoid aged hippy is just another excuse to blame everyone else but the woman (or yourself). Falling into the popularity of a product without doing the least bit of research into what the woman expects the phone to do or not to do and purchasing the wrong kinda product for that lifestyle. Whats kinda funny is that the same corporations that supposedly police your private life are actually the same one that has a Back up to Disk and an Export Library option right in the program to make it somewhat easy to move libraries across to a different computer for what ever reason. Its really not like iTunes is saying hey u cant do, that access denied you pirate quit stealing music.

Tell the woman to do us all (and presumably you) a favor in the future and do research on a product next time before she or you plans on buying one so you get what you or she wants and thus happy with.
 
All this talk about stopping piracy, but why is the iPod able to do all of this (iPod touch even) but the iPhone will not?

What if you're at work or a friend's house after just buying a new CD. You want to copy the CD to your iPhone... well... too bad. You can't. You have to wait until you get home to YOUR computer to put the songs on it.

What is different about the iPhone where they can't make it behave like the iPod where you can copy songs from any iTunes from any computer?
 
Tell the woman to do us all (and presumably you) a favor in the future and do research on a product next time before she or you plans on buying one so you get what you or she wants and thus happy with.

To tell you the truth... there's not a whole lot of information floating around the web that you can't sync the iPhone with more than one computer. Especially if she had an iPod or iPod touch before buying the iPhone. I upgraded to iPhone from iPod touch and I assumed that it worked the same way and I didn't realize it was different until after I bought the iPhone.

You would think it's common sense to think that if the iPod touch can do it, the iPhone can do it too. Afterall, the iPhone is like a super iPod touch with a camera, microphone and cellular data.

I have no idea why they restricted this but it gets on my nerves.
 
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