Today is 4/21/2020...I just got off the phone, and website, with Verizon.
Here's the latest and most accurate intel.
~~ Perhaps it was different in the "past" but as of an hour ago, Verizon now allows for only 20 voicemails and a limit of 3 minutes per voicemail. BUT that said, they do now offer options.
~~ WHY do they do this?? Here's why. They want you to spend more money. You can have 60 voicemails (you can "save" 20 and have 40 others...I'm not quite sure what that looks like, but that's what the representative said)
~~ HOW MUCH? $2.99 per month. They call it "visual voicemail" which means that the voicemails are "transcribed" and you can read the text of the message...that does NOT mean that you will receive a "text message" but rather that the words will show up when you go to see the voicemail....which I think is pretty stupid. It's not stupid to have that feature, but on an iPhone this happens automatically, at no extra charge; however, I don't know about
"non-Apple" products. It's just typical Verizon. They make you pay extra for everything. God help you if you have a low "tiered" plan and need to go to Mexico or Canada...at $2/minute and 50cents a text...quite literally.
~~ WHAT ABOUT other carriers? I just switched from AT&T. I think that there was "some limit" but I very RARELY hit it and I'm on my phone CONSTANTLY! I can't speak to Sprint, Spectrum, and the others.
~~ VERIZON IS A MESS. From a customer service standpoint, I found that Verizon SUCKS. Now I'm sure that others will disagree; but, the real question that I would ask them is, "How long have you had Verizon". I'm guessing most answers would be in "more than a year" or more range. In the last 6 months I have had ATT, Spectrum, and Verizon. About 2 years ago, I had Sprint. Why so many? I have multiple phone lines sometimes on multiple devices, but sometimes just on one iPhone. By far the very worst, most horrible, lowest of the low was Sprint. It was a disaster. By far, like by a lot, the best was AT&T. Again, I'm sure that some are going to disagree but in my experience within the last 6 month, this was the case.
~~ Hopefully this helps. I'm so happy to be a "Mac-guy"