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Vodafone UK: "Select a data plan and start 3G service on your iPad."

I know their 3G network isn't the best, but the more I read these threads, the more I think O2 deserves our loyalty.

O2 really understands Apple, Apple products and Apple customers and have - since the earliest iPhone days - given us a pretty good service. Compare that with the bandwagon-jumpers punting iPad microSIMS without any of the supporting infrastructure in place (read the thread about 3 for the most egregious example).

I have microSIMS from three operators, but until the others can offer an Apple user experience as good as O2, they'll be staying in their packets.
 
Seamaster said:
I know their 3G network isn't the best, but the more I read these threads, the more I think O2 deserves our loyalty.

O2 really understands Apple, Apple products and Apple customers and have - since the earliest iPhone days - given us a pretty good service. Compare that with the bandwagon-jumpers punting iPad microSIMS without any of the supporting infrastructure in place (read the thread about 3 for the most egregious example).

I have microSIMS from three operators, but until the others can offer an Apple user experience as good as O2, they'll be staying in their packets.
Click to expand...

Agree with this. I have an O2 SIM and whereever I have signal I will use it on their daily tariff. The on device activation works beautifully.

But I've been travelling over the weekend and across large parts of the UK the Vodafone coverage was a lot better. O2 coverage was completely non-existent (even for calls/texts) in some parts. :(
 
tico24 said:
http://twitter.com/VodafoneUK/status/15239762443
@plinkk We ahve no further news when an app will be available at the moment ^AW
Click to expand...

Strange that they refer to an app. Perhaps it's just their terminology or are they perhaps not going to use the built in on-device activation and instead do their own App Store app?

Is their contract based "30 days notice" concept even compatible with the on-device management? With O2 they are allowing less than 24 hours notice on cancellation of monthly agreements. Vodafone's 30 days looks pretty mean in comparison!
 
davidChief said:
Strange that they refer to an app. Perhaps it's just their terminology or are they perhaps not going to use the built in on-device activation and instead do their own App Store app?
Click to expand...

I think it's probably more that the support guy doesn't really know anything about the iPad. If support aren't being told anything, then little to nothing is probably happening at the top of the chain.
 
Just received an email from Vodafone - not entirely sure what it means...

Thanks for getting in touch.

We are aware of this and whilst there isn't anything I can do at the moment, I do have some good news.

We've set up a specialist Team who will be calling customers who have taken an iPad so that we can get this sorted.

You should therefore be contacted regarding this shortly.
Click to expand...
 
tico24 said:
What did you ask them exactly? I don't want a phone call - I want to be able to manage my tariff on the iPad as promised.
Click to expand...

I asked if I could manage the account on my iPad, or failing that on their website. Their website insists on texting you an activation code and I obviously can't do text messaging on my iPad.
 
Also, FYI, you need to give them 30 days notice to cancel. Don't know if this is the same for O2.
 
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