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Voicemail transcription for the UK

TwoBytes

TwoBytes

macrumors 68040
Jun 2, 2008
3,215
2,184
people in this thread had it working on EE. I was really looking forward to this feature.
 
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Reactions: GreyOS
LewisChapman

LewisChapman

macrumors 6502a
Jan 10, 2015
600
861
Dino F said:
Visual Transcript is NOT supported by EE at the moment. There was a question on this, on their forums yeserday and an EE rep confirmed that this currently is not supported by their network in the UK.
Click to expand...

So visual voicemail is supported and visual transcript isn't supported. You would think they would work together but hey ho!
 
DiscoMcDisco

DiscoMcDisco

macrumors regular
Jul 31, 2013
167
40
London
I'm not getting much out of O2 about it, enough people have asked they now have a scripted reply (I asked three reps in live chat).

Oh well, will wait and see
 
P

Preetraj

macrumors newbie
Aug 6, 2016
17
2
UK
Any updates on this on EE in the UK? Do people have it working or does it only work is Siri is set to US?
 
GreyOS

GreyOS

macrumors 68040
Apr 12, 2012
3,358
1,694
erpetao said:
What about this? Did Apple forget about transcription in the UK?
Click to expand...
I have a feeling it was originally released as a beta feature for US, do you know if it got out of beta?

Wonder if there just wasn’t much demand for it. Speaking personally, voicemails are quite rare, people prefer to message instead of call. Not saying this applies to everyone, just it may be a factor in why Apple didn’t bother or are being slow.
 
E

erpetao

macrumors regular
Jun 19, 2011
223
95
Funny thing is, when this was announced 2 years ago I cancelled my premium subscription to Hullomail, as Apple was going to give me the service for free. So now I guess it's time to consider enabling it again?
 
Eliottjames

Eliottjames

macrumors regular
Jan 21, 2014
158
129
Voicemail transcription has suddenly started working for me. Running 12.1 with EE as my carrier. Finally!
 
TwoBytes

TwoBytes

macrumors 68040
Jun 2, 2008
3,215
2,184
Eliottjames said:
Voicemail transcription has suddenly started working for me. Running 12.1 with EE as my carrier. Finally!
Click to expand...

Is your region set to UK or USA?

UK pepole are setting their region to USA to get voicemail transcription but this causes issues in voice, Siri understanding, regional spelling, etc.

What EE carrier version have you got? (settings, about, scroll down). I have 34.0
 
marklemac

marklemac

macrumors 6502
Oct 21, 2003
401
213
Southampton, UK.
TwoBytes said:
Is your region set to UK or USA?

UK pepole are setting their region to USA to get voicemail transcription but this causes issues in voice, Siri understanding, regional spelling, etc.

What EE carrier version have you got? (settings, about, scroll down). I have 34.0
Click to expand...


My carrier is v35.00 but not working.
 
TwoBytes

TwoBytes

macrumors 68040
Jun 2, 2008
3,215
2,184
It seems you may be set for the US language. This isn't for UK people otherwise we would be reading some announcements. There is nothing on the EE forum from users.
 
4

4LSD

macrumors member
Dec 22, 2021
31
44
Any recent updates to this in the U.K.?

I’m on Sky Mobile (O2) and have visual voicemail but not transcription.
 
TwoBytes

TwoBytes

macrumors 68040
Jun 2, 2008
3,215
2,184
Nothing for EE and they are the Apple partners for the UK I believe.
Lots of things are US only - Apple Credit cards, sending money via messages, voicemail transcription. .

Set up your voicemail on iPhone

On iPhone, Visual Voicemail shows a list of your messages. You can choose which ones to play and delete without listening to all of them.
support.apple.com
"Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions."
 
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