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Waiting For My MBA To Be Returned...

wirelessmacuser

wirelessmacuser

macrumors 68000
Original poster
Dec 20, 2009
1,968
0
Planet.Earth
I'm truly impressed with my new 13" MacBook Air, even though it died a video / who knows why death.

Oh sure I'm disappointed but I have faith, and many excellent past experiences with AppleCare, where it resides at the moment. I never buy a new Mac Laptop without it, and this time was no exception.

I ordered it (BTO 4GB) on release day & received it just one week later. Immediately I set it up and put it into service, using it heavily till it died. Took it to a genius at my Apple store who confirmed what I reported and exchanged it for a new one. The next day it died the same as the first.

Now fully hooked on the size, light weight & fun factor I'm in near withdrawals without it. Being the laptop addict I am, I decided to buy a similar, yet different model from a competitor, so I ordered a CTO Sony VAIO Y. That was yesterday, to my surprise today I received this email from Sony:


My Account | Customer Care


VAIO Status

Please do not reply to this email. Should you have a question regarding your order, click here to contact us. To ensure a timely response, it is important to include your Sony Style order number.

*

Dear XXXXXX,

This is to advise you that production on your customized VAIO computer has begun.

To track production status or to check the status of other items on this order, please go to My Account and select Order Information.

Order Number: ST1011060XXXX

Product: US-VPCY1290X-LBOM
Component: Adobe Bundle (Free - $448 value)
Component: Microsoft® Office 2010 Starter (Click More Info for details.)
Component: 4GB (2GBx2) DDR3-SDRAM-800
Component: No additional AntiVirus Software
Component: Standard capacity battery
Component: No Engraving
Component: Fresh Start
Component: Intel® Core™ i3-330UM processor (1.20Hz)
Component: Intel® Graphics Media Accelerator HD
Component: Gobi Mobile Broadband Built-In
Component: Black
Component: Genuine Windows® 7 Professional 64-bit
Component: 500GB Hard Disk Drive (7200rpm)
Quantity: 1
Estimated Shipped Date: 20101115
* *

Shipping confirmation will be sent via e-mail as soon as your product is shipped. Manufacturing time typically takes 5-7 business days.

*

A few helpful links:
. For Frequently Asked Questions, click here.
. For service and support for your new product, click here.
. Click here to register your Sony purchase.
. Click here to find additional accessories to your new Sony purchase.


If you indicated that you'd like to receive information from Sony during your purchasing process, you'll receive valuable Sony emails featuring information on exciting new Sony products, special offers, and much more. If you have not subscribed to Sony Style updates and would like to do so, please click here to do so.

*
Thank you again for your order,


Sony Style Concierge
SonyStyle.com


If you have not subscribed to Sony Style updates and would like to do so, please click here.

Sony Electronics, Inc.
Personal Information Management Office
1 Sony Drive, MD 1E4
Park Ridge, NJ 07656

© 2010 Sony Electronics Inc. All Rights Reserved. Reproduction in whole or in part without written permission is prohibited.

Privacy Policy | Legal Info
--------------------------

A pretty impressive approach, one that keeps the customer informed and feeling like their business is appreciated.

While I already know I will still prefer my MBA once / if, they get it repaired. But in the mean time I will have the VAIO to enjoy and I paid just half as much as I did for the MBA.
 
Loonytik

Loonytik

macrumors 6502a
Jun 2, 2008
526
0
Is this post implying that Sony does a better job at informing you of what is going on than Apple? Just wondering what your intent on showing the order status from Sony is...
 
M

magbarn

macrumors 68040
Oct 25, 2008
3,018
2,386
Wow! Time to buy a lottery ticket. That some bad luck frying 2 MBAs in a row. Were you running furmark + intel burn test at the same time?
 
MikePA

MikePA

macrumors 68020
Aug 17, 2008
2,039
0
Loonytik said:
Is this post implying that Sony does a better job at informing you of what is going on than Apple? Just wondering what your intent on showing the order status from Sony is...
Click to expand...

Good question. Apple has kept me informed for every order I've had with them.
 
HLdan

HLdan

macrumors 603
Aug 22, 2007
6,383
0
Seriously, what is the point of this thread OP? So you had withdrawals for a small machine and you have disposable funds. You got a Sony vaio instead so who cares? You are on MAC forum, not a SONY forum. :p
 
A

aristobrat

macrumors G5
Oct 14, 2005
12,292
1,403
wirelessmacuser said:
But in the mean time I will have the VAIO to enjoy and I paid just half as much as I did for the MBA.
Click to expand...
If it helps you feel any better about your Air's price, if you reconfigure the VAIO to include the 256GB SSD (like your Air), that makes the VAIO only 25% cheaper than your Air. ;)

Curious to see your opinion on the performance impact (if any) from the 5400 RPM drive and integrated graphics.
 
wirelessmacuser

wirelessmacuser

macrumors 68000
Original poster
Dec 20, 2009
1,968
0
Planet.Earth
It never ceases to amaze me at how many people make _negative_ random assumptions, and inflammatory comments to suite their personal agenda's. There's nothing for me to explain if you've read my original post, it says it all. For those who may be reading impaired... I will be happy to help you.

In my original post I said, and I quote

1) I'm truly impressed with my new 13" MacBook Air. (This means that I really like my new MBA)

2) I have faith, and many excellent past experiences with AppleCare. (This means that I have sent other PowerBooks & MacBook Pros in, over the years and had excellent service)

3) I included the email from Sony just to share what another manufacturer is doing when it comes to customer relations. I am not so narrow minded as to think that the world revolves around Apple and no one else matters. I thought others might be interested in what the competition is doing. (This does _NOT_ mean I have any complaints with Apple whatsoever. If I did I would certainly say so)


In addition, somehow you could not seem to understand this statement of mine:

4) While I already know I will still prefer my MBA. (This means that I prefer my MBA to the Sony I ordered. And how do I already know that? Because I have other Sony VAIO's and they are nice, but not as nice as a Mac in my opinion. Nonetheless I want a new VAIO Y, so I just bought one)


I challenge you to ask yourself, why is it your business just how I spend my money? Who are you to judge? I am not bragging, there is simply no hint that I am. If I can afford to do this, perhaps it's an indication that I happen to like doing so, and it's my business what I spend my disposable income on. I challenge you to stop comparing, stop judging, stop with the juvenile nonsense and appreciate my original post in the manner it was intended. Simply to share amongst enthusiasts about our Mac experiences.

To those who are so narrow minded and immature as to say "this is a Mac forum" .... duh... look in the mirror. You are the one that is the problem. You are acting like the only computer in the world is a Mac, and anything else is less than. A comment like that is very revealing about who you are.

This is America where free enterprise brings us nothing but competition and good products. Perhaps that is also beyond your comprehension.

Perhaps now I've helped you understand what you could not comprehend on your own... :)
 
HLdan

HLdan

macrumors 603
Aug 22, 2007
6,383
0
wirelessmacuser said:
I challenge you to ask yourself, why is it your business just how I spend my money? Who are you to judge? I am not bragging, there is simply no hint that I am. If I can afford to do this, perhaps it's an indication that I happen to like doing so, and it's my business what I spend my disposable income on. I challenge you to stop comparing, stop judging, stop with the juvenile nonsense and appreciate my original post in the manner it was intended. Simply to share amongst enthusiasts about our Mac experiences.

To those who are so narrow minded and immature as to say "this is a Mac forum" .... duh... look in the mirror. You are the one that is the problem. You are acting like the only computer in the world is a Mac, and anything else is less than. A comment like that is very revealing about who you are.

This is America where free enterprise brings us nothing but competition and good products. Perhaps that is also beyond your comprehension.

Perhaps now I've helped you understand what you could not comprehend on your own... :)
Click to expand...

Since I can't use words that I am against that are in my signature, I'll leave them out, but I will say this. The moment you share your personal buying experience on the internet, is the moment it's everybody's business buddy. Your arrogant attitude is out of place. You need to have thick skin when you come on a public forum. You are going to have some people that agree with you and maybe all of them won't but they have a right to their opinion so yes, it's OUR business and you gave people the right to judge when you told your story.
 
Loonytik

Loonytik

macrumors 6502a
Jun 2, 2008
526
0
wirelessmacuser said:
While I already know I will still prefer my MBA once / if, they get it repaired. But in the mean time I will have the VAIO to enjoy and I paid just half as much as I did for the MBA.
Click to expand...

Read the excerpt from your post above again and maybe you will comprehend my post....bold for effect. :D

I mean, I'm sure they are going to realize they can't repair your MBA and send it back to you saying "sorry man, we are a huge computer manufacturer but we can't seem to figure out what's wrong with this one, good luck...":rolleyes:

wirelessmacuser said:
Perhaps now I've helped you understand what you could not comprehend on your own... :)
Click to expand...

I comprehended exactly what you were stating when you implied they may not be able to repair it and that you paid half as much. Perhaps now your douche level has risen a notch.
 
MikePA

MikePA

macrumors 68020
Aug 17, 2008
2,039
0
I imagine most people who posted in this thread couldn't care less about you, your MBA, your Viao or your disposable income. They simply enjoy poking the narcissist.
 
S

shootingrubber

macrumors 6502
Mar 7, 2009
256
0
Wait, why would you buy a Sony Vaio? You are still keeping your MBA, but you still decide to buy a new computer right after you bought a MBA???
 
J

ja12ke

macrumors newbie
Nov 6, 2010
26
0
KnightWRX said:
They finally changed it then, the last time I looked at the Y series Vaio it had an Intel Atom processor.
Click to expand...

The Vaio Y never had the Atom processor, it always had the i3 or i5 CULV processors.

BTW, I had a CTO Y also with i5 and ATI discrete graphics...Very nice machine until I got the deal of the century on a Z12 from Microsoft for $824.50 :D! The Y is a nicely built, magnesium alloy chassis and very peppy.

To the OP:

Why didn't you go with a discrete graphics option? It was only $50 more...

Getting my MBA 13.3 4gb/128 today! Hopefully I won't have the screen problems that's affected some people here...
 
G

gecis

macrumors regular
Jun 26, 2010
129
3
wirelessmacuser said:
It never ceases to amaze me at how many people make _negative_ random assumptions, and inflammatory comments to suite their personal agenda's. There's nothing for me to explain if you've read my original post, it says it all. For those who may be reading impaired... I will be happy to help you.

In my original post I said, and I quote

1) I'm truly impressed with my new 13" MacBook Air. (This means that I really like my new MBA)

2) I have faith, and many excellent past experiences with AppleCare. (This means that I have sent other PowerBooks & MacBook Pros in, over the years and had excellent service)

3) I included the email from Sony just to share what another manufacturer is doing when it comes to customer relations. I am not so narrow minded as to think that the world revolves around Apple and no one else matters. I thought others might be interested in what the competition is doing. (This does _NOT_ mean I have any complaints with Apple whatsoever. If I did I would certainly say so)


In addition, somehow you could not seem to understand this statement of mine:

4) While I already know I will still prefer my MBA. (This means that I prefer my MBA to the Sony I ordered. And how do I already know that? Because I have other Sony VAIO's and they are nice, but not as nice as a Mac in my opinion. Nonetheless I want a new VAIO Y, so I just bought one)


I challenge you to ask yourself, why is it your business just how I spend my money? Who are you to judge? I am not bragging, there is simply no hint that I am. If I can afford to do this, perhaps it's an indication that I happen to like doing so, and it's my business what I spend my disposable income on. I challenge you to stop comparing, stop judging, stop with the juvenile nonsense and appreciate my original post in the manner it was intended. Simply to share amongst enthusiasts about our Mac experiences.

To those who are so narrow minded and immature as to say "this is a Mac forum" .... duh... look in the mirror. You are the one that is the problem. You are acting like the only computer in the world is a Mac, and anything else is less than. A comment like that is very revealing about who you are.

This is America where free enterprise brings us nothing but competition and good products. Perhaps that is also beyond your comprehension.

Perhaps now I've helped you understand what you could not comprehend on your own... :)
Click to expand...

Seriously dude! Relax it's just a forum.
 
C

coochiekuta

macrumors 6502
Nov 6, 2010
258
2
here and there
shootingrubber said:
+1, really wasteful.
Click to expand...


i had a desktop from 2006 that i replaced and my laptop was crushed by movers so i had it replaced. two new machines.

even if i had two of the same machines, it wouldnt be a waste. i like to use one machine as a sort of home media server. second, some people have spouses and children which sometimes demands for a 2nd machine.

when i get back home next year i will buy a mac, which is probably wasteful but i want to try something different. if i dont like it, i always can give to a niece. aka recycle.
 
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