I bought my husband an Apple watch in December 2017 for Christmas. Last week, after normal wear, he looked at his watch and the face was missing - totally gone! We could not find it since we were out in the countryside. Even though he has Apple Care and the watch is only a few months old, he is being told they will not replace/repair the watch. They want him to buy another. Crazy! IThis hurts me as I have been a loyal Apple supporter since the 80s - really! What happened to Apple????