It’s called not being blind to shortcomings of Gen 1 product, and just believe anything Apple puts out must be magical.
I think the people giving the training for the demos have no idea what to expect. There are so many different head shapes and people have different instincts about how to place a strap on their head. It's a learning experience for everyone involved.
Except the “shortcomings” they mention from their demo are NOT the normal issues with this product but clearly an issue with their particular demos. If they’d complained about the device being too heavy, or pass through not being good enough, sure, wait for v2 or v3. But EVERYTHING being blurry, including apps and icons? Horrible flickering? Slow framerate in the videos? That doesn’t track with my demo, or the AVP I bought a few weeks later.
Yeah, indeed. In that family member's case that didn't turn them off of buying one so maybe it's not that big of a problem. They didn't even want to do the demo and by the time it was over they were determined to purchase one.
Huh. Well, I had lots of problems with my demo, but I kind of still want one, lol. I'm eagerly waiting for gen 2, and hopefully for prices to come down a bit.
I was allowed to play around with various apps, but we mostly just went through the demo as laid out by Apple, and hearing the script read aloud was a distraction. To me, it's critical to spend as long as it takes to find the best lens/light seal combination to avoid experiences like the OP's. It's also unfortunate that the (potential) customer can't use the dual head band, which is so much more comfortable.
I get this, but not everyone is going to be technical enough to grasp all of the use cases. I think they have a pretty good routine where they give you a greatest hits run to make sure you see all of the impressive parts. I'm not sure many people would think to navigate to Apple TV and watch that immersive video for example.
Oh for sure. I don’t think they should do it differently, just for me it wasn’t a winner.
I experienced blurriness the first time I put the set on for the demo, however, I was able to resolve it before completing the setup (I almost continued with it and am really glad I didn't). I chose to wear my contacts and wasn't sure if that was the problem, but the issue was that I didn't have the headset positioned properly on my head and I wasn't tightening the solo band enough. Once I got the headset properly adjusted, everything was crystal clear. The tech was not quick to tell me I was doing something wrong (he just kept asking if it felt balanced), but I realized there is no way Apple would design a device at this price point that performed the way I was experiencing it so I made sure to correct the issue before moving on. I would definitely recommend anyone who experienced this for their demo go back as the blurriness almost ruined my experience.
When I went back in to check the fit a week after buying, there was a demo going on. The guy at times was reading from a script like you said. But when I had my demo the woman just talked to me and made it very interactive and natural as if showing the device to a friend. There were no marketing lines and no pressure to buy. It was excellent!
