What a stupid reply. Was this from the manager? Maybe you should post the pic so we can see if it's in any other boots around the UK. I'd still ask them for a pay out. Maybe some free printing as way of compensation.
They offered me the printed canvas free of charge.
It has become a pet project now. Been to two Boots branches since and they have different ones completely.
Yes it was the manager who said it and she wasn't happy when I told her that was flat out wrong.