I have a 2017 12.9 iPad Pro, Wi-Fi & cellular that had never had its battery replaced even though it is used probably a minimum of 2 hours per day. It recently became unreliable at charging., sometime yes, sometimes not, swapping to a different charger seemed to help, then one day nothing worked. I took it to a Ubrakeitwefixit shop (or some name like that) he said it could be the charging port or they were known for having the power management chip on the board inside go bad.
I brought it to Apple Store 2 hours away from home. they diagnosed yes it would not take a charge but were able to read it thru the lightning port. they said it was vintage , not obsolete and if they had any in stock, they could sell me new one for $600. Obviously they tried to sell me current model. Mean while I had bought new iPad Pro 12.9 Locally.
apple was able to replace the old one and I returned the model. For my use, the new one didn’t seem to make sense for $900 more. This way, I’ll hold out for new model as the old one is still on current ipadOS.
I brought it to Apple Store 2 hours away from home. they diagnosed yes it would not take a charge but were able to read it thru the lightning port. they said it was vintage , not obsolete and if they had any in stock, they could sell me new one for $600. Obviously they tried to sell me current model. Mean while I had bought new iPad Pro 12.9 Locally.
apple was able to replace the old one and I returned the model. For my use, the new one didn’t seem to make sense for $900 more. This way, I’ll hold out for new model as the old one is still on current ipadOS.