When will Apple make an official statement about the Yellow tint issue?

[Sopranino]

Definitely not. Being someone who suffers from it, I took my MBP back to the place I bought it and they had a display model which was perfect (LG Screen). You could obviously notice the difference between the 2 - mine had a yellow gloom where white should be and the other was pure white.

This is a Photo-Shopped edit of the difference between the two - and the yellow tint is a slight exaggeration but that is pretty much what I'm having to put up with.

I'm not sure if I missed some information in a previous post (if you made one). Answer the following questions then look at the answers just below. Do any of them help?
1) Is the yellow tint that you show only visible when viewing at an angle?
2) Is the tint what you see on just the bottom 1/3 of the screen with the upper 2/3 being white?
3) Is it yellow tinted when viewed straight on (over the entire screen)?

If yes to #1; this is normal for LCD's, they all change apparent tint when viewed from the side.

If yes to #2; this is a defect, take it back to Apple.

If yes to #3; this can be altered by changing your colour profile.

Sopranino

 

[kolax]

Bottom 1/3 of the screen, the top is fine.

It isn't as bad as that photoshop - that is a big exaggeration. It is tinted though.

Someone posted a picture that had a black background and 2 white squares - one at the top and one at the bottom. The one at the bottom was yellowish one at the top white.

And it happens viewed straight on. I'm awaiting my replacement when they come back in stock.

 

[mayoko185]

I dont think apple has anything to admit, im sure a very small percentage of MBPs are going out with the yellow tint issues. Also it seams that the number of yellow tint issue posts have gone down.

Not every company sells 100% perfect laptops 100% of the time, its just people with issues tend to post more then people who do not. So looking on forums like these will make you think there are issues with every unit being sold

 

[Jamiephofe]

I dont think apple has anything to admit, im sure a very small percentage of MBPs are going out with the yellow tint issues. Also it seams that the number of yellow tint issue posts have gone down.

Not every company sells 100% perfect laptops 100% of the time, its just people with issues tend to post more then people who do not. So looking on forums like these will make you think there are issues with every unit being sold

True. However when members are posting about having to return MBPs 3 or 4 times because of the same issue, it's looking a lot lower than 100%, or even 90%. Either that or Apple are trying to return MBPs with MBPs they already know are faulty.

 

[Sonic]

Mine's a brand-new BTO that's got the issue. I almost don't know what to do, the thought of losing another couple of weeks' potential work and risking getting an even worse one is almost too much to take. Also I believe the off-axis viewing is wrong on every single 15" MPB I've seen in the wild - they all go a horrible yellow. Maybe some people can just live with that, but it bugs me, as I like to watch movies with friends on mine. When I put my MBP next to my iMac, I can see an overall yellow, as well as an uneven backlight that gets darker and yellower at the bottom, and alters from every height I view it at. From the side, the iMac remains perfectly white (the brightness dips ever so slightly but it's basically perfect all the way to 90 degrees), wheras at about 35 degrees the MBP is almost un-viewable.

 

[Alloye]

Also I believe the off-axis viewing is wrong on every single 15" MPB I've seen in the wild - they all go a horrible yellow. Maybe some people can just live with that, but it bugs me, as I like to watch movies with friends on mine. When I put my MBP next to my iMac, I can see an overall yellow, as well as an uneven backlight that gets darker and yellower at the bottom, and alters from every height I view it at. From the side, the iMac remains perfectly white (the brightness dips ever so slightly but it's basically perfect all the way to 90 degrees), wheras at about 35 degrees the MBP is almost un-viewable.

Unfortunately, the limited viewing angle is due to the type of LCD panel used in virtually every laptop on the market. It is quite normal that your iMac's display performs much better in this regard. This Wikipedia article talks about the differences between TFT LCD technologies. Laptops like the MacBook Pro use TN technology. For comparison's sake, the 20" iMac uses S-IPS and the 24" iMac uses S-PVA.

Another problem is that Apple is currently shipping the 15.4" MacBook Pro with a ColorSync profile that is inappropriate for the LED-backlit display. This results in an overall yellow cast on the screen and greatly exaggerates the yellow shift from the sides. Proper calibration is absolutely necessary to correct these problems.

Finally, the additional yellow tint that only appears in the lower third of the display seems largely limited to Samsung-brand panels. Most people who have LG-brand displays don't have this issue. It is not clear whether this is a manufacturing defect from the OEM or a problem with final assembly at Apple. One theory is that it is caused by some sort of yellow anti-tamper sticker that causes yellow light to be cast along the bottom of the screen. No one really knows for sure at this point.

 

[1Life]

Also I believe the off-axis viewing is wrong on every single 15" MPB I've seen in the wild - they all go a horrible yellow. Maybe some people can just live with that, but it bugs me, as I like to watch movies with friends on mine. When I put my MBP next to my iMac, I can see an overall yellow, as well as an uneven backlight that gets darker and yellower at the bottom, and alters from every height I view it at.

I had the same experience. Some in this forum would say that this isn't Apple's problem. It's your problem because you are "using the appliance wrongly".

I'm just curious, what do you think of the screen's resolution. To my eye, text is noticeably fuzzier when viewing certain web pages. However, most people on this forum claim that the display is still better than most notebook displays out there.

 

[Igantius]

Definitely not. Being someone who suffers from it, I took my MBP back to the place I bought it and they had a display model which was perfect (LG Screen).

Looking at my post I think a poor choice of words (mine!) was at fault there.

When I said I thought the problem was being overstated, I didn't mean the effect of the problem (i.e. that people exaggerating the problem), but the scale of it (i.e. affected users) - if you read it the other way round, apologies as the way I wrote it was rather vague.

What I was trying to say was that if the number of units affected was so large that Apple was forced to issue an official statement, I would expect to have seen lots more user reports on Macintosh tech sites.

 

[jjahshik32]

I've had both samsung and lg screens and I can tell you that the 1/3 yellow tint issue is not due to lg or samsung panels. My cousin has a samsung and it doesnt have the exaggerated yellow tint but my lg did have it and i exchanged it for another and it was another lg but did not have the yellow on the 1/3. But they all do have a slight yellow tint on the bottom 1/3 but not the big band of yellow that my first had. And the whites and greys and other warm colors even calibrated properly with 3rd party programs not the ones that apple gives you does not fix the slight yellow tinge problem. Also the panel itself does not matter whether it is samsung or lg because only one manufacture currently makes the backlighting for the mbp's forgot what company it was but was from japan. my cousin knew and gave me the name but forgot what it was called will post again once I ask him again and I remembered I checked out their website and it shows you how they make their led lighting and its by adding a blue led light with yellow phosphors and that is your culprit there. I would wait a good 6 months until 17" mbp have the leds and I heard they will incorporate them in sometime jan. 2008 and I believe the led backlight system will be fixed by using a different means of white led. If you google on how led backlighting system works they say that there ware 2 ways either using a blue led with yellow phosphor which are currently in use or the other way is just a straight white led all across the screen which some manufactures use but not the company that the mbp's have.

 

[henhowc]

I may be totally wrong but aren't product recalls usually only done due to product safety issues?