hope the new display doesn't have that light leak or stuck pixels.
It probably will have issues - just different ones this time.
They are nice people at Planar, Sarah & Coleman in particular, I agree.
That said - they can't really get you a perfect one since I don't believe a perfect IX2790 exists.
I've reached out to as many people that I could contact who have had one or reviewed one and every single panel seems to have a problem (or several) from what I can tell. The people that give a great review either don't see the issues or simply don't mind them or possibly have very negligible issues for their use case and have decided to accept it.
With the panels being purchased by Planar from what appears to be a "sub Apple QC level" source -- each one is its own unicorn of what the issues might be.
I've personally had:
1. Stuck pixels on every single one - sometimes they are on their own, but often in small clusters
2. Panel/backlight "damage" of some kind where there are lighter spots/chunks that never go away or change in intensity. They seem like maybe hot pixels, but they aren't at all - and in fact are some type of physical issue.
3. Rather bad backlight/illumination variation, clouding, spots - hard to describe - easy to see
4. Image retention on my first one was pretty bad.
5. Panel not aligned quite right with the casing where the glass & plastic meet
6. Oddly - every single unit has had the stand be in a slightly crooked orientation. I did a bunch of measuring and the VESA holes were fine and level as they should be on the casing relative to the panel/screen shape. The culprit seems to be their stand, which isn't engineered quite "great" and is a bit askew. Not a problem if VESA mounting - but just another knock on the quality control and fit/finish for sure. The stand doesn't allow rotation, so if you were counting on using it - it would be a problem.
Please do report back when you get your replacement.
I assume you got a b-stock replacement?
Last week I was told they only have b-stock left (and there will never again be A-stock).
Don't get me wrong - at $750-800 it's a nice price for 5k/60hz single cable DisplayPort 1.4
But - I personally live with monitors for many many years and I'd be bothered spending this much and living with issues, particularly if you wanted to sell it in a years time or something. You'd get taken to the cleaners financially unless you could find a buyer who a. needed/wanted this very niche monitor and b. didn't notice or care about all the QC issues.
It's just hard to swallow that buying & keeping one of these is basically a fully sunk cost of $800
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I did end up buying this monitor on eBay
Which seller?
Beach Audio? Other?
Was yours new or used/refurb?