Nikon USA were horrible, so I typed a letter in Japanese to the company in Tokyo via snail mail.
then was offered the 10% but the corporate USA headquarters.
We have whirlpool appliance that broke (error code) after a month of use.
i guess that is the mode of the day for corporate success.
If you could go to a camera store and pick up several cameras to see which one you like that would help.
camera stores also offer their warrantees and specials and will be on your side as long as they stay open for business.
if anything goes wrong that salesperson will be more sympathetic and offer their best help.
while shopping for a windows laptop, i int to a micro center and purchased one
the people there always said hello and asked how my palmtop is.
that is the best customer service and hopefully that system will remain for ever.