Hello,
We previously contacted you on about your account activity. We noticed that multiple returns from your account have not been received in their original condition. Items are considered as not in their original condition when they are damaged, have obvious signs of use, missing parts, or not cased in the packaging they came in.
We understand that occasional issues with returns can happen, but we have continued to see this trend from your account. Continued failure to follow our policies may result in you no longer being able to buy on
Amazon.com.au.
We want you to be happy with your purchases and we have a number of resources to help you choose the best products for your needs, including detailed product information, customer reviews, and free technical support. If you decide to return the product, we want to continue to make returns hassle-free and we appreciate your cooperation.
If you have any feedback for us, contact our customer service team by visiting the Help pages:
www.amazon.com.au/contact-us
As a reminder, you can learn more about our Returns and Refunds Policy by visiting our Conditions of Use page:
www.amazon.com.au/help/conditionsofuse
Respond to this email within 30 days if you believe you may have received this message in error.
Account specialist
Amazon.com.au
www.amazon.com.au