I just want to give some perspective here.
There are not 'lots of issues' with the XS/XS Max. The overwhelming majority of people have perfect phones with zero issues. The same thing happens every year: a new phone comes out and suddenly the forums are flooded with people complaining about issues ... most of whom don't actually experience those issues, but they see the odd outlier talked about somewhere else and just echo it here, etc. And even those that do experience them directly represent a pretty small minority.
Human nature is that people that are happy with their devices are rarely motivated to log on and say they're happy. Instead, people love to complain ... even if they're not actually impacted by the thing they're complaining about. This leads to a misperception, a skewed perspective that might make an outsider think "wow, this thing is full of problems".
Every production run of every device ever made will have a few rare flukes. iPhones are not immune to that reality. But do not take the predictable state of complaint as an indication that the device has lots of issues. It doesn't. The XS Max is an amazing device and if you got that, or the XS, I think you'd be hugely happy with your decision.
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