Why do people buy Apple products?

[Arran]

Why do customers continue to buy Apple Products?

I was going to say "inertia", but after a few products it's more like gravitational pull: Not worth the fuel to achieve escape velocity.

 

[calliex]

I like Mac OS and iOS. I have had Apple computers since 1984. Keep them an average of 5 Years, never bought Apple Care and have never had to get one fixed. Give the old ones away. Forced to use windows at work never like it. I will admit I will miss MagSafe and having all the needed ports built in. I am not fan of thin over function, but I can not do Windows or Android.

 

[Volusia]

Why do people come onto a site about Apple products and complain and swear they are leaving Apple for good? Are they looking for sympathy, an argument, pity? I don't get it. If you don't like the products or are disenchanted with them, go somewhere else, but, please, do it quietly.....

 

[chainmailr]

When you need a work or home PC, a Mac is usually a good option. There are cheaper PCs out there, but since I'm only going to use one or two PCs in total, might as well spend the extra money for whatever does the job best. That and there are used Macs for cheap that are probably just as useful as a new one.

For software eng and similar tasks, the Mac does especially well. Unix-based without the clunkiness of free software GUI. For some reason the Linux terminal emulators are all really lacking. That you can't copy/paste with the same shortcut in the terminal as elsewhere. That's what they get for copying the Windows shortcuts.

As for the iPhone, it's secure and doesn't need to be replaced as frequently. I don't care about my phone and would rather not deal with upgrades or problems.
[doublepost=1543109086][/doublepost]

Why do customers continue to buy Apple Products?

I was going to say "inertia", but after a few products it's more like gravitational pull: Not worth the fuel to achieve escape velocity.

Admittedly, I'd be too lazy to lose iMessage, SMS/call forwarding, FaceTime, and the Mac apps suite even if there were better alternatives. But there aren't better alternatives.

 

[Herdfan]

I know why I started, but not really sure why I still do. Maybe too lazy to learn something else.

My first iPhone let to my first Mac. Why? Because they worked so well together. Adding new Apple products was easy. Even 3rd party products joined in and it was easy.

Not so much any more. Everything is a PITA. If you don't live in the Apple ecosystem every day, they make it a PITA to do anything. For example, I don't update my apps unless I have to. so when I am forced to do so, I go to try and then Apple wants to verify my identity or get a code off my computer that might be 100's of miles away.

Got so frustrated that I went Android. And I liked it. But wife and daughter still had Apple so that made interacting more difficult. Then they came out with the X so I went back. But it is still a PITA dealing with all the crap they now make you do.

 

[calliex]

I know why I started, but not really sure why I still do. Maybe too lazy to learn something else.

My first iPhone let to my first Mac. Why? Because they worked so well together. Adding new Apple products was easy. Even 3rd party products joined in and it was easy.

Not so much any more. Everything is a PITA. If you don't live in the Apple ecosystem every day, they make it a PITA to do anything. For example, I don't update my apps unless I have to. so when I am forced to do so, I go to try and then Apple wants to verify my identity or get a code off my computer that might be 100's of miles away.

Got so frustrated that I went Android. And I liked it. But wife and daughter still had Apple so that made interacting more difficult. Then they came out with the X so I went back. But it is still a PITA dealing with all the crap they now make you do.

What is PITA?

 

[Herdfan]

What is PITA?

Pain In The Ass

 

[Reality4711]

I mean, the list of negatives I read around here grows every day it seems. If MacRumors is to be believed, Apple:
-doesn’t innovate
-is poor value for the money
-is overpriced
-is led by somebody with no vision

Given all that, I have to wonder why anyone bothers to buy anything from the company. It just doesn’t make any sense.

Good G*d! What a stupid question.

Best answer - they want to - Duh!

 

[C DM]

I mean, the list of negatives I read around here grows every day it seems. If MacRumors is to be believed, Apple:
-doesn’t innovate
-is poor value for the money
-is overpriced
-is led by somebody with no vision

Given all that, I have to wonder why anyone bothers to buy anything from the company. It just doesn’t make any sense.

https://forums.macrumors.com/threads/why-are-you-still-using-apple-hardware.2119122/

https://forums.macrumors.com/threads/what-keeps-you-in-the-apple-ecosystem.2119521/

 

[smorrissey]

* Security
* Frequently OS updated
* No bloatware
* Even iTunes as ugly as it is. Google Play still lacks one lol.

 

[Michael Goff]

https://forums.macrumors.com/threads/why-are-you-still-using-apple-hardware.2119122/

https://forums.macrumors.com/threads/what-keeps-you-in-the-apple-ecosystem.2119521/

Those are serious questions. Mine is a passive aggressive swipe at the fact that it feels like most of the people at this specific Apple Fan Forum hates everything they do.

 

[C DM]

Those are serious questions. Mine is a passive aggressive swipe at the fact that it feels like most of the people at this specific Apple Fan Forum hates everything they do.

Is it really most? Could at least some of those be also more along the lines of something "passive aggressive" than anything else?

 

[Michael Goff]

Is it really most? Could at least some of those be also more along the lines of something "passive aggressive" than anything else?

True. Obviously passive aggression isn't easy to determine in text.

 

[goslowjoe]

* Security
* Frequently OS updated
* No bloatware
* Even iTunes as ugly as it is. Google Play still lacks one lol.

Agree totally. What I like most about Apple products, are the regular updates - I see others struggling with other operating systems and the lack of updates available, and I pity them. Then, another reader of this thread mentions that the constant updates are a PITA and I think, yeah, well, that is what protects us from many problems - the updates. If they are a PITA, then don't complain when your software/hardware does not work as well as that of others. I hear stories of others installing what they think is a good, clean, virgin copy of an OS, which then turns out to be a bad, dirty, mmm, w****. Go figure.

 

[smoledman]

You are more likely to hear complaints than praise and this forum is a testament to that.

Imagine if every customer who was thrilled with their purchase came here and posted about it?

On the subject:

I love my Mac Pros
I love my MacBook Pros
I love my MacBook Air
I love my SE
I love my iPad 2018 w/ Pencil
I love my Time Capsules
I love my AirPort Express

I love macOS
I love iOS

Good for you, a lot of other people prefer non-Apple products.

 

[vanzantapple]

I mean, the list of negatives I read around here grows every day it seems. If MacRumors is to be believed, Apple:
-doesn’t innovate
-is poor value for the money
-is overpriced
-is led by somebody with no vision

Given all that, I have to wonder why anyone bothers to buy anything from the company. It just doesn’t make any sense.

Add to the list, WORLD CENSOR. F... Apple.

 

[C DM]

Add to the list, WORLD CENSOR. F... Apple.

What?

 

[Michael Goff]

What?

They’re talking about the Tumblr thing, where Apple removed the app for literal child porn. Tumblr then decided the easier route was to just ban porn. And their automatic detection has basically detected everything.

But this isn’t Apple.


[doublepost=1544076811][/doublepost]

Add to the list, WORLD CENSOR. F... Apple.

Do you support apps being able to show literal child porn? If so, why.

 

[mrex]

why not cut the whole internet with the next ios update - especially refusing to connect to their own store where they sell overpriced crap nowadays.

 

[lowendlinux]

 

[dfs]

Pros: a. With the exception of their keyboards and pointing devices, Apple hardware products are well designed, well built and rugged. They tend to cost more but this is counterbalanced since their service life is longer.

b. Apple software also tends to be easy and intuitive to learn, stable and non-problematic. Not bewilderingly overdesigned and overloaded with a plethora of "features" like the software put out by such companies as Office, the CSS suite, and Quicken. Apple is a great industrial design shop that fully understands the value of simplicity.

c. The "ecology" (i. e. the way various Apple products interact with each other) is stable, reliable and easy to use.

d. I approve of Apple's strong commitment to maintaining security and protecting the privacy rights of individual users. Am expected to trust one enterprise (Android) of a corporation which has a poor track record in this area regarding others of its enterprises (Google)?

Cons: a.) the corporate culture is very paternalistic in the sense its users are given what the company thinks they ought to have rather than asking them what they want (market research is not exactly Apple's long suit).

b.) This a proclivity for one-size-fits-all solutions especially when combined with the "walled garden" approach. For ex., not equipping its AirPods with a selection of replaceable ear tips to accommodate different sizes and shape of ears. And we can only use our HomePods for a limited range of Apple-approved purposes (you can't use them in the home theater or sound system of you choice). A HomePod equipped with Bluetooth circuitry would be a far, far more flexible and useful item and justifiable purchase. If it wanted to, Apple could market a dongle that would make every device equipped with an audio out jack AirPlay-friendly.

c. The general lousiness of iTunes, which has gradually morphed from a tool that helps the user ride herd over his media into a portal for Apple Music.

d. An occasional tendency to allege security protection as a means of justifying policies that sometimes come at least dangerously close to monopolistic business practices.

 

[goslowjoe]

Pros: a. With the exception of their keyboards and pointing devices, Apple hardware products are well designed, well built and rugged. They tend to cost more but this is counterbalanced since their service life is longer.

Two sides of the coin for me: The two Magic Trackpads I have are hands down the best individual Apple components I have ever owned but the Magic Mouse I had was hands down the worst individual component I have ever owned.

As for the keyboards, I am now so used to the Magic Keyboard with numeric keypad that I cannot get used to anything else.

 

[Ralfi]

If MacRumors is to be believed

That’s the key isn’t it. On any forum, even an Apple-leaning one like MacRumours, you’re going to read more about negatives. It’s the internet. People vent & complain, repeatedly.

Pay less attention to the whines, as they’re mainly personal gripes that people can’t let go of. Or they’re just trolling.

Some have merit, but most are a waste of time.