People will never be satisfied with the material phones are being made out of. People didn't want plastic, they complained about glass, now we have issues with aluminium. You simply can not satisfy everyone. When it comes to simple durability, plastic is actually a great option, but it doesn't feel as nice. Everyone has their opinions. I think the Lumia 920 is the most comfortable phone I've ever used, but a lot of people hate that it's not razor thin.
As for Samsung- they ascended for a lot of reasons. Most notably, they have a lot of experience building cell phones. A lot more than Apple. They are simply offering more options than any one person could need, on all carriers. And just like that you have appealed to virtually every corner of the smartphone market. Yeah the S3/note 2 are not for everyone, but they are going to give most people way more than they really need. Then it comes down to individual taste (like what the phone is made out of, or the OS) and big shocker here-- the average smart phone buyer is not half as picky as someone on this board.
As for Samsung- they ascended for a lot of reasons. Most notably, they have a lot of experience building cell phones. A lot more than Apple. They are simply offering more options than any one person could need, on all carriers. And just like that you have appealed to virtually every corner of the smartphone market. Yeah the S3/note 2 are not for everyone, but they are going to give most people way more than they really need. Then it comes down to individual taste (like what the phone is made out of, or the OS) and big shocker here-- the average smart phone buyer is not half as picky as someone on this board.