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Wi-Fi Sync: "Sync will resume when [computer name] is available."

T

TBR

macrumors 6502
Feb 14, 2004
274
1
Blackpool - England
I've had the same problem intermittently, when I couldn't sync. I found in my case closing and reopening itunes did the trick.

Obviously this isn't perfect and defeats a lot of the point of wireless sync, but it did work in the end.

Also of note for multiple device owners, not seen this covered before but I was able to sync my iPad and iPhone simultaneously.
 
T

TheSuperSteve

macrumors 6502
Jul 4, 2011
404
0
Puerto Rico
WiFi sync isnt working for me at all either. I've tried everything this man has tried and still nothing. I'm on a freshly reinstalled Windows 7 PC. Nothing is working.

They show up on iTunes but as soon as i click them they go "Searching for iPod" and then it disappears.
 
S1njin

S1njin

macrumors 6502a
May 3, 2010
838
46
NJ
TheSuperSteve said:
WiFi sync isnt working for me at all either. I've tried everything this man has tried and still nothing. I'm on a freshly reinstalled Windows 7 PC. Nothing is working.

They show up on iTunes but as soon as i click them they go "Searching for iPod" and then it disappears.
Click to expand...

I had this w/ my iPhone 4. So far my iPad 2's are still working. FYI, my system is a Mac Mini not a Win 7 PC, so it seems to me this problem is platform independent.
 
S

sn

macrumors 6502
Original poster
Apr 22, 2011
309
37
TheSuperSteve said:
WiFi sync isnt working for me at all either. I've tried everything this man has tried and still nothing. I'm on a freshly reinstalled Windows 7 PC. Nothing is working.

They show up on iTunes but as soon as i click them they go "Searching for iPod" and then it disappears.
Click to expand...

Sounds like our issues are slightly different but could have the same solution. Will let you know if (WHEN!) I have any luck.
 
I

icewing

macrumors 6502
Jun 19, 2008
375
0
St Louis
You're not running VPN sofware on your PC, are you? If I'm logged into work using VPN, the option is disabled, but when I disconnect the VPN the option shows up again. Hope you get it working...
 
Alonzo84

Alonzo84

macrumors 6502a
Dec 18, 2009
845
26
North Carolina
OP, have you checked to make sure that both your computer and iPhone are logged into iTunes with the same AppleID? When I finished updating, my phone had been logged out of my old AppleID and automatically entered my MobileMe/iCloud @me.com address. If you haven't already, go to settings/store and make sure that the same AppleID your computer is signed in with is being used on your phone. This may or may not help, but it's all I've got.
And for the record, Wi-Fi sync doesn't require that your device be plugged into a power source. And you can still use your phone while it is syncing, which I am a big fan of.
 
M

miKe.Tomb

macrumors newbie
Oct 13, 2011
18
0
jedelaney01 said:
Maybe you should read what I said and not what you think I said. After you do what I suggested, YOU CAN THEN WIRELESSLY sync!!!!!!
Click to expand...

I read what you had to say which was nothing helpful at all. :)

OP. I decided to uninstall iTunes. Did a registry check and a full reinstall of iTunes. No luck at all. I found a document that seems to have a good perspective of the problem and how to fix it but I didnt use the tools suggested(used my own). Perhaps following this guys directions to a T would help. I'm going to test it shortly.

http://cnx.com/?p=1612

I also enabled "Home Sharing" and tested it. Home sharing works perfectly between my iPhone and iTunes yet wifi-sync still doesn't. This rules out any networking troubleshooting required.

Considering wifi-sync worked the first day and just randomly stopped working i still believe its a bug in iTunes. After uninstalling iTunes and doing the registry cleaning with regmechanic i went into regedit and found an apple registry for Bonjour still existed. I'm curious as to if i have to make sure thats deleted to get this to work properly. Also after the uninstall and reinstall of iTunes it saved all my library information and album cover art. This is telling me that somewhere on my computer iTunes is still storing a backup cache and most likely after reinstalling fully its reinstalling the bug too. UGH
 
K

kidwithdimples

macrumors 6502a
Jun 17, 2007
739
0
Plug your iPhone then open iTunes then right click on your iPhone then click on "Reset warnings"

then try it again. It worked for me after I did that.

Keep your iPhone connected to the power
Keep iTunes open
Turn iPhone off
Wait 2 minutes
Turn iPhone on
??
SUCCESS!!
 
V

VaderW

macrumors newbie
Jun 23, 2010
1
0
I had this exact problem, followed the instructions to setup and it wouldnt work.

Disabled the firewall in my router and, ping!, hey presto... :)

Power cable not required to do manual sync, auto sync will occur only when power cable is connected and phone is locked apparently.
 
M

miKe.Tomb

macrumors newbie
Oct 13, 2011
18
0
kidwithdimples said:
Plug your iPhone then open iTunes then right click on your iPhone then click on "Reset warnings"

then try it again. It worked for me after I did that.

Keep your iPhone connected to the power
Keep iTunes open
Turn iPhone off
Wait 2 minutes
Turn iPhone on
??
SUCCESS!!
Click to expand...

I was really hoping that was a fix. It wasn't though. Thanks anyway.

I also just noticed that when clicking on "Reset Sync History" nothing happens at all. No popup box and nothing gets reset....
 
Last edited:
H

honeybunny

macrumors newbie
Oct 14, 2011
1
0
sn said:
...but here's a screenshot of what i mean.
Click to expand...

I'm having the same problem, too! I even called an Apple representative and he said he was having the same problem with his iPhone when he tried it himself.... (he got his to work after some time and was trying to teach me how, but he was starting to get feisty so I just gave up. What I mean is that whenever I was like, "ok, back up. Now how do I do it step by step?" he would laugh (in a kind of mean way).. attitude problems, I swear. But yeah)

Conclusion: I NEED HELP.
 
M

miKe.Tomb

macrumors newbie
Oct 13, 2011
18
0
OK THE SOLUTION HAS BEEN FOUND!!!

To OP: fully tested this fix and now my iPhone is showing up in iTunes when connected to the same wi-fi network without being plugged in! :D

As i posted previously i tried a fix on a website but it did not work. I used registry mechanic instead of ccleaner.

Go to this site and follow this man's directions. USE CCLEANER to uninstall iTunes and do a registry scan! Brilliant. Worked perfectly. You will not lose any library or album art either.

FINALLY

Here's the link to fix all our wi-fi syncing woes.

http://cnx.com/?p=1612

To OP: lol remember a few pages back when i said it would come down to a an uninstall and a registry fix? :cool:
 
S

sn

macrumors 6502
Original poster
Apr 22, 2011
309
37
class77 said:
Nope, it was the 3rd or 4th snarky reply that SN has made in this thread
Click to expand...

read each of my replies to each of his posts. i only got snarky after he did.

----------
Alonzo84 said:
OP, have you checked to make sure that both your computer and iPhone are logged into iTunes with the same AppleID? When I finished updating, my phone had been logged out of my old AppleID and automatically entered my MobileMe/iCloud @me.com address. If you haven't already, go to settings/store and make sure that the same AppleID your computer is signed in with is being used on your phone. This may or may not help, but it's all I've got.
And for the record, Wi-Fi sync doesn't require that your device be plugged into a power source. And you can still use your phone while it is syncing, which I am a big fan of.
Click to expand...

You are a star. It worked. Kind of annoying that this is the solution though as I have always used my gmail account (which my iTunes was signed in with) for iTunes purchases, and my mobile me (which my phone was signed in with) for syncing calendars, bookmarks etc. I guess this means that, if I have to choose one to have them both signed in with, I will lose functionality of the other?

Either way, thanks for helping me out, was losing hope! Very grateful.

miKe.Tomb: glad you found your solution too! Thanks for sharing!


p.s., thanks to everyone else who tried to help. much appreciated.
 
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