[Wiki] All Apple Silicon Support Documents

[DeanL]

Hi Everyone!
I just thought I would document all the new tech support procedures or information specific to Mac with Apple Silicon (for example accessing the Target Disk mode or using the bootloader). This thread is a wiki so feel free to add anything else you find!

Mac computers with Apple silicon​

Recover all your files from a Time Machine backup​

Security features on your MacBook Pro​

Security features on your Mac mini​

If you need to install Rosetta on your Mac​

Connect a display to your Mac​

Revive or restore a Mac with Apple silicon with Apple Configurator 2​

If you get a personalization error when reinstalling macOS on your Mac with Apple M1 chip​

Ways to start up your Mac​

Change startup disk security settings on a Mac with Apple silicon​

Related:

• Use macOS Recovery on a Mac with Apple silicon​

• If your Mac starts up to Options with a gear icon​

• If your Mac starts up to an exclamation point in a circle​

• If your Mac starts up to a blank screen​

• If your Mac starts up to an Apple logo or progress bar​

• Transfer files between a Mac with Apple silicon and another Mac (The new "Target Disk Mode)​

• Use Apple Diagnostics to test your Mac​

• How to use safe mode on your Mac​

About battery health management in Mac notebooks​

Use Disk Utility to erase a Mac with Apple silicon​

How to reinstall macOS​

How to create a bootable installer for macOS​

About system extensions and macOS​

Enterprise management of legacy system extensions in macOS Big Sur​

Use configuration profiles to standardise settings on Mac computers​

About the Thunderbolt ports on Mac​

Change Keyboard preferences on Mac with Apple silicon​

If an error occurred while updating or installing macOS​

If you lock a managed macOS device using MDM​

If Touch ID isn't working on your Magic Keyboard with Touch ID​

Use high-impedance headphones with your Mac​

Specific to 14-inch and 16-inch Apple Silicon MacBook Pro​

Charge your 14-inch or 16-inch MacBook Pro​

Fast charge your 14-inch or 16-inch MacBook Pro​

About Mac power adapters​

About high-resolution digital-to-analog conversion on new MacBook Pro models​

How to adjust an app's settings to appear below the camera area on your 14-inch or 16-inch MacBook Pro​

Change the refresh rate on your MacBook Pro or Apple Pro Display XDR​

 

[kazmac]

Thanks Dean! Very helpful.

 

[Yebubbleman]

This is awesome! Thanks for doing this!

 

[acidfast7_redux]

Nice resource. Many thanks OP.

 

[jazz1]

Could you link to "how to return your M1"? Just kidding! I'm so nervous about whether my ordered MacMini will work with my monitors, and BT keyboard and mouse. Bravo for your seriously helpful links! Thank you!

 

[gank41]

Not sure if this is the proper place for this, but would a current USB-C Installer made from the full large 12+GB App Store download also work on the new M1's? Is the USB Installer Universal also?

 

[DeanL]

Not sure if this is the proper place for this, but would a current USB-C Installer made from the full large 12+GB App Store download also work on the new M1's? Is the USB Installer Universal also?

I would follow Apple's instructions and create a new one to ensure the downloaded version is fully compatible with M1 Macs.

 

[DeanL]

Added:

Enterprise management of legacy system extensions in macOS Big Sur​

About the Thunderbolt ports on Mac​

 

[4sallypat]

Added:

Enterprise management of legacy system extensions in macOS Big Sur​

About the Thunderbolt ports on Mac​

Wow, the Enterprise management article is very useful - my organization purchased 300+ MBP and we did not want to have to open every single box and touch them (start MDM activation, enter user's AD credentials after reset, etc).

We have a new 3rd party MDM that can automatically enroll the user upon internet connection out of the box as we have all 300+ devices enrolled in MDM with Automated Device Enrollment.

Now we just hand the sealed MBP out and the Apple's DEP server will communicate with our MDM provision server and handle activation without us touching them!

What a novel Covid idea!
Thanks!

 

[Henk van Ess]

Was working on this myself @DeanLubaki ! nice! Did you restrict this to manuals only? If not check, https://forums.macrumors.com/thread...does-m1-mbp-apple-silicon-beat-intel.2268390/ for docs about energy efficiency, f.e Product Environmental Report

 

[DeanL]

Added:

Use configuration profiles to standardise settings on Mac computers​

Recover all your files from a Time Machine backup​

 

[DeanL]

Added:

If your Mac starts up to an exclamation point in a circle​

 

[DeanL]

New:

Change startup disk security settings on a Mac with Apple silicon​

Change Keyboard preferences on Mac with Apple silicon​

 

[vanasian]

How to erase a Mac with Apple silicon

 

[DeanL]

Added:

If an error occurred while updating or installing macOS​

If you lock a managed macOS device using MDM​

If Touch ID isn't working on your Magic Keyboard with Touch ID​

 

[Macintosh IIcx]

Outstanding resource, thanks a lo!

 

[DeanL]

Added:

Specific to 14-inch and 16-inch Apple Silicon MacBook Pro​

Charge your 14-inch or 16-inch MacBook Pro​

Fast charge your 14-inch or 16-inch MacBook Pro​

About Mac power adapters​

Use high-impedance headphones with new MacBook Pro models​

About high-resolution digital-to-analog conversion on new MacBook Pro models​

How to adjust an app's settings to appear below the camera area on your 14-inch or 16-inch MacBook Pro​

Change the refresh rate on your MacBook Pro or Apple Pro Display XDR​