Epic fail.
Just got home from setting up a friend's brand spanking new Mac Pro. He opted for a RAID controller (the official Apple RAID controller- came pre-installed in the machine), but wanted the four internal drives as RAID5 (shipped as JBOD).
Guess what?
You can't partition the RAID array when booted from the Recovery Partition, because you're booted from the RAID volume that you want to destroy. Despite being a BRAND NEW Mac Pro, it still didn't have internet recovery either- not that that would have made any difference, since you still need an external device to boot from when reconfiguring the RAID controller.
Talk about an epic failure... We had to drive back to my place (35 minutes!) then back to his place (55 minutes in traffic!) just to grab a flash drive with 10.8 (another 20 minutes to write that to the USB key) and my SL installation disks from 2010 just in case. Thanks for wasting a good portion of my day on absolutely nothing, Apple.
Only then, once we had a bunch of crap that DIDN'T come with his computer, could we actually recreate the damned RAID array and reinstall the operating system. I don't even know what to say, shipping professional towers without everything you need to set the thing up the way you want it.
-SC
Just got home from setting up a friend's brand spanking new Mac Pro. He opted for a RAID controller (the official Apple RAID controller- came pre-installed in the machine), but wanted the four internal drives as RAID5 (shipped as JBOD).
Guess what?
You can't partition the RAID array when booted from the Recovery Partition, because you're booted from the RAID volume that you want to destroy. Despite being a BRAND NEW Mac Pro, it still didn't have internet recovery either- not that that would have made any difference, since you still need an external device to boot from when reconfiguring the RAID controller.
Talk about an epic failure... We had to drive back to my place (35 minutes!) then back to his place (55 minutes in traffic!) just to grab a flash drive with 10.8 (another 20 minutes to write that to the USB key) and my SL installation disks from 2010 just in case. Thanks for wasting a good portion of my day on absolutely nothing, Apple.
Only then, once we had a bunch of crap that DIDN'T come with his computer, could we actually recreate the damned RAID array and reinstall the operating system. I don't even know what to say, shipping professional towers without everything you need to set the thing up the way you want it.
-SC