iPhone X X Battery charging hasn't gone past 80%

[iwayne]

Setting up the iPhone X and it's been plugged into a fast charger(apple MacBook plug) for about an hour and it hasn't gone past 80%. Anyone else experiencing this? Waiting for the backup to finish downloading all my apps before restarting to see if it'll solve the issue

 

[cwosigns]

Same issue.

 

[cmbarclay]

Force restart?

 

[cwosigns]

I did. My apps are taking forever to download and I’m in the car so the screen brightness is high. I can’t break 90% using the regular charger attached to a Mophie juice pack.

 

[cmbarclay]

are you running 11.1?

 

[cwosigns]

Yes

are you running 11.1?

yes

 

[iwayne]

Ditto also running 11.1

 

[cwosigns]

Mine seems to be charging normally. To 98% now from 90%.

 

[atlchamp]

Mine is stuck at 83% after a force restart

 

[lenard]

If you are downloading apps at the same time as charging it will take a long time to charge and it varies with
what type of charger you are using..

 

[SBruv]

Mine seems to be stuck at 87%.

 

[atlchamp]

I am using usb type c charger and it’s been at 83% for 2 hours now. Restore has been done for a while

 

[Ozanne]

Have you spoken to live chat at Apple?

 

[atlchamp]

Have you spoken to live chat at Apple?

I have not
[doublepost=1509737065][/doublepost]I am still at 83% this is a problem

 

[cwosigns]

I have not
[doublepost=1509737065][/doublepost]I am still at 83% this is a problem

Do a couple of hard restarts and see if that fixes the issue. It did for me.

 

[Nikos]

Let the device finish what it’s doing. Mine was stuck around 80%, but I was also transferring over 9,000 songs and setting everything else up.

Once I was finished setting it up, it charged as expected.

 

[chhhrrriiisss]

I know this might not be the right post for this but I'm curious if its okay to always use fast charging on the iPhone X or if its better on the battery to use the charger included in the box.

 

[NightWingz]

Mine was stuck at 83% even when it was plugged in to the 29W charger for hours.

Did a run down of the battery to re-calibrate hoping I do not have to make a trip down to Apple for exchange.

It is up to 94% now. Keeping my fingers crossed. Worried there might be higher chance of defect due to two batteries in the phone.

 

[iwayne]

Mine finally made it up to a 100% but it took a while.

 

[WilliamG]

Mine took ages, too. It was syncing all my pictures in the background. After that it's been fine. But trying to wirelessly charge while doing this meant the phone just stalled at around 70% and never increased. After that was all done, it was fine. I recommend people leave their phones charging and come back later. It really can take a while with the iPhone X it seems.

 

[clarencek]

Mine is stuck at 81% but it’s also downloading photos and songs and movies.
Will leave it plugged in overnight.

 

[iPhoneguy86]

Mine was stuck at 83% even when it was plugged in to the 29W charger for hours.

Did a run down of the battery to re-calibrate hoping I do not have to make a trip down to Apple for exchange.

It is up to 94% now. Keeping my fingers crossed. Worried there might be higher chance of defect due to two batteries in the phone.

How do you re-calibrate the battery what does that entail?

 

[dazz87]

Mine is stuck at 81% but it’s also downloading photos and songs and movies.
Will leave it plugged in overnight.

thats the reason why...............come on people........

 

[cwosigns]

https://support.apple.com/en-us/HT201569

Seems it might be due to the background activity causing the phone to get warm. In my situation it was that, plus being in the car in the hot sun.

 

[NightWingz]

How do you re-calibrate the battery what does that entail?

It’s simply running the phone down till it shuts down and recharging it back up so the battery meter is in sync with the battery actual current charge.

Anyways, after I did that, the battery works as expected. Glad I do not have to exchange my set.