Well its been over a week now and still no video card. I fanally got someone at Applecare to admit the cards are on backorder with no estimated ship date. I can understand back orders, I have to deal with them all the time in my line of business. What's troubled me most about this entire situation is Apple's "We will ship it to you when we get to it, until then just sit quietly in the corner" attitude. The Apple care techs who I've talked to have been pretty responsive, but Apple makes them jump through hoops to get any kind of status on the shipment of warranty parts. I was originally told the card would ship "in a day or two", when that didn't happen my calls resulted in "it normally takes 5 - 7 business days to ship". After a week I pressed for more information nad was told of the back order. I realize that video cards fail, and it was just the luck of the draw, but I'm quite disapointed with Apples ability to rectify the situation in a timely manner. Thankfully I can get by with my Macbook for a while, which is actually kind of ironic as I was more concerned about the reliabilty of te Macbook then the Mac Pro.
