The BIG downfall of the Zune is the advertisement. They coppied everything else from the iPod, so why not the advertisement? They did and that is the main problem. The iPod's ads are all self-centered and arrogant, the point behind them is basically showing off that they don't need to advertise what it does but only what it is. The Zune took this concept and just showed a concert and said "Zune." The problem is that Apple built up a staple and since it is just that, they don't need to really say what it is, now, Microsoft has built up no market share or news with the Zune and they are already taking that approach.
Advertisment is key and obviously Microsoft is in over it's head.
Advertisment is key and obviously Microsoft is in over it's head.