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apple store

  1. UppityTeapot

    Full Replacement Cost for a Damaged Ringer Switch?

    So, I'm curious about something I was told in an Apple Store, and I wanted to get a second opinion. My fiancée has my old launch day iPhone 6 Plus, and the ringer switch has started acting up – it was a bit funky when I owned it, but has started being nigh unusable recently. In short, although...
  2. N

    poor battery TB MBP 13 "

    (sorry for my bad english, but I'm Italian) As I told you here, I found two problems to my 13" TB MBP The battery life is less than my 4 years old rMBP the battery life of my new TB MBP is about 4/5 hours of use (I use Mac only for web, social networks, youtube, Word and Power Point) Can I...
  3. martieda

    Why apple doesn't ship AMD Radeon GPU anymore in their apple store Macbook pro 2015 edition?

    Please, help me to understand why does make eliminated the dedicated GPU AMD Radeon from their 2015 Macbook Pro's, which they still sell!! i just bought one and i thought it was packed with AMD Radeon but i just checked the specs and it seen that it just comes with Intel Graphics... please help.
  4. ItsAShaunParty

    Messages Mystery... Please Help this Damsel in Distress

    Hey all! My problem? Can't get into Messages on my Macbook (explained below). Authentication. This is killing me. It's driven me nuts since the beginning of October. I spend a solid 5-10 hours a week trying to fix it. Called Apple (they sent it to engineering and took a log of my computer when...
  5. TheLarkShark

    MacBook Pro With Touch Bar In Store

    Does anyone know if the new MacBook Pro with the Touch Bar is available to look at in the Apple Store? (As of today - November 13 - possibly?)
  6. Phightinphils

    15" Apple Store Arrival

    Any word or insight when demo's will hit the floors at the stores even if they stay backordered? Would like to test out the touch bar and make sure it's worth the extra $ for 15" display+touch bar instead of 13" base.
  7. A

    Apple Store Gift Card

    Is there any limitation like "applied gift card should be only <50% of the original sum"? Wanna buy MPB15 (2000$ or 2499$) using 2000$ gift card.
  8. iPhonesevenplus

    Will Apple discontinue the 4.7 display? And more.

    Hello, I had this thought on my mind since September 7th after they debuted the 7 & 7 Plus. I actually own the 7 plus currently and I just was thinking if apple was discontinued the good ol 4.7 inch display just like they did with the iPhone 4 and the 3.5 and so on. They've added so many...
  9. Nick.haley

    (Watch S2) When might 'pick up in-store' become an option? On sale day?

    Anyone know from experience when the greyed out / not clickable option of 'pick up in-store' becomes available on the Apple Store? Midnight London time? Midnight California Time? Stores are opening at 8am in London which of course is midnight there... so I'd have to queue and try and purchase...
  10. jamie.fleishman

    Carrier Upgrading for Verizon at an NYC Apple Store

    Hi Verizon iPhone Customers, I have pre-ordered a 7+ with Verizon that now has a shipping time of 9/23 so thinking about trying to go to a store on Friday to pick one up. I'm wondering if anyone knows whether it would be an issue to get the upgrade in at the Apple Store since I have the...
  11. J

    Apple iPhone 7 In-Store Pickup Statuses

    This forum is for those who ordered online and scheduled for pickup at their local Apple Store (I don't mean reserve for pickup.) On 9/9, at 10:34am (EST.) I preordered an iPhone 7 128gb Matte Black (T-Mobile GSM Unlocked), and it is still in the "Processing" stage. This is my first time not...
  12. macduke

    Furious about this confusing iPhone 7 preorder experience

    I had three things go wrong with this iPhone purchasing cycle. 1, iPhone Upgrade Program eligibility issues due to repair. 2, phone reps making up false information. 3, impossible to preorder iPhone as a gift. Anyone else have these issues? Details below: I had to spend an hour with three...
  13. Cwolk

    Is it worth it to visit Tysons Corner Apple Store?

    I am soon traveling near Tysons Corner, VA and am considering visiting the first Apple Store. However, I'll be in a time crunch. This leads to my question – is it worth visiting? I know it's the first one, but it looks exactly the same as most others (in pictures, at least) and I don't how much...
  14. S

    MacBook Pro 15" Retina Late 2013 and Mid 2015 Screen Flicker/ GPU Problem/ Design Flaw

    I have an issue with my Late 2013 Macbook Pro Retina 15” with the dedicated nVidia 750M GPU and either the whole screen or approximately a third and even just half of the menu bar flickers to black whenever the graphics processing is switched between the integrated and dedicated cards, making...
  15. F

    Buy MacBook 12" with Back to school promo or wait potential new Air?

    Hi, I would like to hear your opinions on my purchase intentions for University. I need a Mac laptop and at the moment the best option would be the MacBook, especially for the display, even if the Air offers better performance, and this is why I would surely opt for the Air if they presented one...
  16. S

    What does Apple do with faulty returned items?

    Hey, My DJI Phantom 4 recently crashed into a steel structure at 52m(200 feet) during the RTH procedure. DJI refused to fix it under warranty and quoted me €230 for replacing the case, 3 motors and the gimbal. Luckily Apple has agreed to exchange my broken drone for a new unit Makes me wonder...
  17. H

    (POLL) Share your recent experiences with Apple's customer service

    I recently had two less the positive interactions with Apple phone support and Apple retail. Both instances were in regards to a Recall program (USB-C cable and Travel adapters). I'll try to keep my stories short and to the point. My experience with the USB-C recall: Spent over 30 min. on the...
  18. S

    AT&T Next Upgrade at Apple Store

    Does anyone know if the Apple Store takes your old phone when you do the AT&T Next Plan? Do I have to contact AT&T for a shipping label or take it to an AT&T store?
  19. P

    Does Apple take feedback submissions seriously?

    Hi, I'm sorry if this post is in the wrong forum, but I didn't know where to post it, and my experience does involve a Macbook Pro. I want to keep this post as ambiguous as possible so that I don't call-out the specific Apple Store that someone and I had problems with. The short of it is...
  20. F

    Leaving my MacBook at the Apple Store for repairs - Should I format?

    Hello, after having experienced all kinds of (hardware + software) issues with my MacBook Pro, I am taking it tomorrow to the Apple Store, as the warranty will soon be over. I expect them to keep it for a few days as, at the minimum, the display needs to be replaced I have a ton of personal...