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apple store

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    Buy MacBook 12" with Back to school promo or wait potential new Air?

    Hi, I would like to hear your opinions on my purchase intentions for University. I need a Mac laptop and at the moment the best option would be the MacBook, especially for the display, even if the Air offers better performance, and this is why I would surely opt for the Air if they presented one...
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    What does Apple do with faulty returned items?

    Hey, My DJI Phantom 4 recently crashed into a steel structure at 52m(200 feet) during the RTH procedure. DJI refused to fix it under warranty and quoted me €230 for replacing the case, 3 motors and the gimbal. Luckily Apple has agreed to exchange my broken drone for a new unit Makes me wonder...
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    (POLL) Share your recent experiences with Apple's customer service

    I recently had two less the positive interactions with Apple phone support and Apple retail. Both instances were in regards to a Recall program (USB-C cable and Travel adapters). I'll try to keep my stories short and to the point. My experience with the USB-C recall: Spent over 30 min. on the...
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    AT&T Next Upgrade at Apple Store

    Does anyone know if the Apple Store takes your old phone when you do the AT&T Next Plan? Do I have to contact AT&T for a shipping label or take it to an AT&T store?
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    Does Apple take feedback submissions seriously?

    Hi, I'm sorry if this post is in the wrong forum, but I didn't know where to post it, and my experience does involve a Macbook Pro. I want to keep this post as ambiguous as possible so that I don't call-out the specific Apple Store that someone and I had problems with. The short of it is...
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    Leaving my MacBook at the Apple Store for repairs - Should I format?

    Hello, after having experienced all kinds of (hardware + software) issues with my MacBook Pro, I am taking it tomorrow to the Apple Store, as the warranty will soon be over. I expect them to keep it for a few days as, at the minimum, the display needs to be replaced I have a ton of personal...
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    Consolidating Apple gift cards

    My credit card rewards me with physical Apple gift cards in $25 increments. In the past 10 months I have accumulated twelve $25 gift cards. I've been saving them for a new iPad. The problem is that Apple only lets you use 8 gift cards in one transaction. I thought it would be good to combine...
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    Trade iPhone at Apple Store while on contract?

    So I have an iPhone 6s that has issues that I didn't cause and I need it replaced, but the problem is I'm still paying for it monthly on Verizon's two year contract. Can they still replace it for a new one at the Apple Store? Or even fix it? And if so how much would it cost? I need to know...