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applecare

  1. J

    iPhone 13 Pro AppleCare+ refund?

    So I purchased an iPhone 13 Pro last year and purchased the 2 year AppleCare + plan. When I upgrade to the 14 Pro, do I get a refund on the unused portion of the AppleCare+ plan? If so, how do I request it?
  2. AstroRexaur

    After deciding and think about it, I bought AppleCare+ for my MBP 14"

    I recently bought MBP 14" and was undecided if AC+ was worth it, after researching many internet pages and YT videos one thing was clear, if your MacBook costs ~$1000 is not worth it, if your MacBook costs ~$2000 is totally worth it. Previously I had MBP 13" (Early 2015) and never needed any...
  3. C

    Extending AppleCare+ coverage

    Hello all, the AppleCare+ coverage on my 2017 12” MacBook expires next year, but I’ve been reading that it is possible to extend it on a monthly basis beyond the 3 year term. Is this option available for the 12” MacBook? Has anyone had any experience with this extension? Extend AppleCare coverage
  4. B

    Resolved AppleCare Subscription Question - iPad Sale

    I’m in the process of selling an iPad that has a monthly applecare plus subscription. Will the purchaser be given the option to take over the Applecare subscription or do I need to initiate that? It’s been thirty six days since it was purchased from Apple so if the ac+ subscription is cancelled...
  5. ipedro

    iPad Pro iPad Pro (gen 2 - 2019) available replacement stock?

    I broke my iPad Pro’s screen and the replacement is $800. I’m wondering if they’ll hand me a newer model (gen 3?) or if there is still stock of 3 year old iPad Pros at Apple Stores for replacements. Is there a site that tracks/speculates on replacement stock? My iPhone 3G blew up 5 years...
  6. Rainshadow

    iPad Pro Squeeze Clicking

    This is NOT a “gate” and it hasn’t affected performance, however, I was wondering what the hive mind thought of this. When I pick up my 12.9 iPP (2021) I can pretty regularly get a light “click” as if the case and screen are being squeezed enough to “click” together or on something inside...
  7. Patrick Piao

    should you get apple care for mac?

    hey guys, I've just gotten hands on the new MacBook pro about 2 weeks ago and I'm not quite sure if I should purchase apple care for it, any suggestions?
  8. lexlevi

    Four years later… turns out my new laptop was a stolen unit

    Four years ago, I bought a 15-inch MacBook Pro, new in box, with AppleCare+ on eBay. It worked fine until the crap keyboard gave out, so I sent it in for warranty repair. When I got it back, setup wouldn’t let me get past a “remote management” screen by Rapid7. After an hour on the phone with...
  9. C

    How to Buy AppleCare+ from a Reseller Within 60 Days

    When you buy AppleCare+ from an authorized reseller like Expercom, can you activate it if you didn't buy the Apple device from the reseller? I bought a CTO build-to-order MacBook Pro direct from Apple Store online and want to add AppleCare within the 60 day initial ownership window. Expercom has...
  10. M

    Apple Care+ Denial and Nightmare

    Hello, tl;dr: Sent in an iPhone for Express Replacement, got denied and a random part back instead of the original device. I have had the privilege of using Apple products for the past few decades and never encountered an issue like this current one. I would really appreciate anyone's input on...
  11. KingofGotham1

    AppleCare+ Purchasing issue

    Ive owned Macs for many years now, I previously worked for Apple; not once have I had a poor experience that wasn't either rectified or explained as to why and what happened. However I have an issue that I hope someone can help with. I bought all new Apple Products this year (iPad Pro...
  12. ApplesAreSweet&Sour

    Is AppleCare+ worth it just for AirPods battery wear?

    From my previous experiences with AirPods and other, smaller consumer electronics with built-in, non-replaceable batteries, I know that the battery of AirPods will see a significant dip or even become almost unusable in the 2nd to 3rd year after purchase if I use them every day. My question...
  13. W

    Apple has no movement on my Mac repair

    I sent my M1 Macbook pro from last year that I had to send into the Apple Repair center and I have not heard an update in a week, despite having priority Apple Care +, and the customer service center is completely unsure as to what is happening as well. is there a way to reach the repair center...
  14. V

    iPhone 13 mini AppleCare fulfillment delayed when purchased with new phone?

    I purchased 2yr AppleCare+ with my 13 but did not receive any coverage confirmation email nor is my AppleCare reflected on mysupport.apple.com nor on the phone itself (though I gather this latter place is expected). When I purchased AppleCare with my previous devices I was emailed an "AppleCare+...
  15. AlexJ092

    iPhone 13 Pro Max AppleCare + Error Message

    Hi everyone ?, I’ve received my new IPhone 13 pro max and I am trying to set up AppleCare +. I am getting an error message, any ideas? ThankYou
  16. J

    iPhone SE (2020) SE2 with shattered rear glass on TMo - replace for $100 under Applecare+ or wait for iPhone13 release?

    Hi everyone, My 17yo shattered the back of his iPhone SE2. Luckily, it's in a case and still usable. It has AppleCare+, so I think it would cost me $100 deductible to have Apple replace it today with another SE2. Would it make more sense to wait for the iPhone13 release? Maybe Apple would swap...
  17. nchiu

    Torn Apple Watch solo loop band

    Mine broke after 9 months of regular use (off/on once a day to charge), and AppleCare refused to care. I get that it’s a physical part that will get daily wear and tear, but Apple sport bands I’ve had in the past at least offer a couple years of use before the glue holding the metal nub gives...
  18. AlexJ092

    iPhone 12 Pro Max Apple Customer Service

    I have owned an IPhone since 2007 and I am always amazed at the level of customer service from Apple. Just last week I had to make an appointment as I dropped my phone into my cup of coffee, and then off the table as I reached to grab my phone which shattered my screen ?. At the appointment I...
  19. reploid

    Resolved Replacing iPad Magic Keyboard with minor dent using AppleCare

    I got a minor dent in my iPad Magic Keyboard and I want to use AppleCare to replace it. Apple considers dents a cosmetic damage and will probably deny my request. When I first got this keyboard last year, it had what appears to be extra glue seeping out of the sides, which I may be able to claim...
  20. C

    iPhone 11 Use AppleCare prior to trade-in?

    I have an iPhone 11 with a screen whose pixels are becoming discolored in the top right corner. Let's say I want to trade this phone in for an iPhone 13 when it comes out. Will the AppleCare 'trigger' during trade-in and allow me to get near-full value for this phone? Or do I need to use...