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applecare

  1. J

    iPhone 13 Pro AppleCare+ refund?

    So I purchased an iPhone 13 Pro last year and purchased the 2 year AppleCare + plan. When I upgrade to the 14 Pro, do I get a refund on the unused portion of the AppleCare+ plan? If so, how do I request it?
    • jahall05
    • Thread
    • applecare applecare+ iphone refund
    • Replies: 6
    • Forum: iPhone
  2. AstroRexaur

    After deciding and think about it, I bought AppleCare+ for my MBP 14"

    I recently bought MBP 14" and was undecided if AC+ was worth it, after researching many internet pages and YT videos one thing was clear, if your MacBook costs ~$1000 is not worth it, if your MacBook costs ~$2000 is totally worth it. Previously I had MBP 13" (Early 2015) and never needed any...
    • AstroRexaur
    • Thread
    • applecare applecare plus m1pro m1pro macbook pro macbook macbook pro
    • Replies: 4
    • Forum: MacBook Pro
  3. C

    Extending AppleCare+ coverage

    Hello all, the AppleCare+ coverage on my 2017 12” MacBook expires next year, but I’ve been reading that it is possible to extend it on a monthly basis beyond the 3 year term. Is this option available for the 12” MacBook? Has anyone had any experience with this extension? Extend AppleCare coverage
    • Charadis
    • Thread
    • apple applecare macbook macbook 12
    • Replies: 6
    • Forum: MacBook
  4. B

    Resolved AppleCare Subscription Question - iPad Sale

    I’m in the process of selling an iPad that has a monthly applecare plus subscription. Will the purchaser be given the option to take over the Applecare subscription or do I need to initiate that? It’s been thirty six days since it was purchased from Apple so if the ac+ subscription is cancelled...
  5. ipedro

    iPad Pro iPad Pro (gen 2 - 2019) available replacement stock?

    I broke my iPad Pro’s screen and the replacement is $800. I’m wondering if they’ll hand me a newer model (gen 3?) or if there is still stock of 3 year old iPad Pros at Apple Stores for replacements. Is there a site that tracks/speculates on replacement stock? My iPhone 3G blew up 5 years...
    • ipedro
    • Thread
    • applecare ipad
    • Replies: 1
    • Forum: iPad
  6. Rainshadow

    iPad Pro Squeeze Clicking

    This is NOT a “gate” and it hasn’t affected performance, however, I was wondering what the hive mind thought of this. When I pick up my 12.9 iPP (2021) I can pretty regularly get a light “click” as if the case and screen are being squeezed enough to “click” together or on something inside...
    • Rainshadow
    • Thread
    • applecare clicking ipad ipad pro ipad pro 12.9 2021 ipp 12.9 noise
    • Replies: 7
    • Forum: iPad
  7. Patrick Piao

    should you get apple care for mac?

    hey guys, I've just gotten hands on the new MacBook pro about 2 weeks ago and I'm not quite sure if I should purchase apple care for it, any suggestions?
  8. lexlevi

    Four years later… turns out my new laptop was a stolen unit

    Four years ago, I bought a 15-inch MacBook Pro, new in box, with AppleCare+ on eBay. It worked fine until the crap keyboard gave out, so I sent it in for warranty repair. When I got it back, setup wouldn’t let me get past a “remote management” screen by Rapid7. After an hour on the phone with...
  9. C

    How to Buy AppleCare+ from a Reseller Within 60 Days

    When you buy AppleCare+ from an authorized reseller like Expercom, can you activate it if you didn't buy the Apple device from the reseller? I bought a CTO build-to-order MacBook Pro direct from Apple Store online and want to add AppleCare within the 60 day initial ownership window. Expercom has...
    • christof
    • Thread
    • app app+ applecare applecare+ appplus authorized reseller expercom reseller
    • Replies: 0
    • Forum: MacBook Pro
  10. M

    Apple Care+ Denial and Nightmare

    Hello, tl;dr: Sent in an iPhone for Express Replacement, got denied and a random part back instead of the original device. I have had the privilege of using Apple products for the past few decades and never encountered an issue like this current one. I would really appreciate anyone's input on...
  11. KingofGotham1

    AppleCare+ Purchasing issue

    Ive owned Macs for many years now, I previously worked for Apple; not once have I had a poor experience that wasn't either rectified or explained as to why and what happened. However I have an issue that I hope someone can help with. I bought all new Apple Products this year (iPad Pro...
  12. ApplesAreSweet&Sour

    Is AppleCare+ worth it just for AirPods battery wear?

    From my previous experiences with AirPods and other, smaller consumer electronics with built-in, non-replaceable batteries, I know that the battery of AirPods will see a significant dip or even become almost unusable in the 2nd to 3rd year after purchase if I use them every day. My question...
  13. W

    Apple has no movement on my Mac repair

    I sent my M1 Macbook pro from last year that I had to send into the Apple Repair center and I have not heard an update in a week, despite having priority Apple Care +, and the customer service center is completely unsure as to what is happening as well. is there a way to reach the repair center...
  14. V

    iPhone 13 mini AppleCare fulfillment delayed when purchased with new phone?

    I purchased 2yr AppleCare+ with my 13 but did not receive any coverage confirmation email nor is my AppleCare reflected on mysupport.apple.com nor on the phone itself (though I gather this latter place is expected). When I purchased AppleCare with my previous devices I was emailed an "AppleCare+...
    • v386
    • Thread
    • applecare applecare plus
    • Replies: 9
    • Forum: iPhone
  15. AlexJ092

    iPhone 13 Pro Max AppleCare + Error Message

    Hi everyone 👋, I’ve received my new IPhone 13 pro max and I am trying to set up AppleCare +. I am getting an error message, any ideas? ThankYou
    • AlexJ092
    • Thread
    • applecare iphone iphone13 iphone13promax
    • Replies: 3
    • Forum: iPhone
  16. J

    iPhone SE (2020) SE2 with shattered rear glass on TMo - replace for $100 under Applecare+ or wait for iPhone13 release?

    Hi everyone, My 17yo shattered the back of his iPhone SE2. Luckily, it's in a case and still usable. It has AppleCare+, so I think it would cost me $100 deductible to have Apple replace it today with another SE2. Would it make more sense to wait for the iPhone13 release? Maybe Apple would swap...
    • jmilanski
    • Thread
    • applecare se2 tmobile
    • Replies: 12
    • Forum: iPhone
  17. nchiu

    Torn Apple Watch solo loop band

    Mine broke after 9 months of regular use (off/on once a day to charge), and AppleCare refused to care. I get that it’s a physical part that will get daily wear and tear, but Apple sport bands I’ve had in the past at least offer a couple years of use before the glue holding the metal nub gives...
    • nchiu
    • Thread
    • apple watch bands apple watch defective apple watch series 6 applecare bad customer experience bad customer service broken band customer relations customer service apple watch support solo loop
    • Replies: 4
    • Forum: Apple Watch
  18. AlexJ092

    iPhone 12 Pro Max Apple Customer Service

    I have owned an IPhone since 2007 and I am always amazed at the level of customer service from Apple. Just last week I had to make an appointment as I dropped my phone into my cup of coffee, and then off the table as I reached to grab my phone which shattered my screen 🙈. At the appointment I...
    • AlexJ092
    • Thread
    • #12promax apple applecare customer service iphone
    • Replies: 9
    • Forum: iPhone
  19. reploid

    Resolved Replacing iPad Magic Keyboard with minor dent using AppleCare

    I got a minor dent in my iPad Magic Keyboard and I want to use AppleCare to replace it. Apple considers dents a cosmetic damage and will probably deny my request. When I first got this keyboard last year, it had what appears to be extra glue seeping out of the sides, which I may be able to claim...
  20. C

    iPhone 11 Use AppleCare prior to trade-in?

    I have an iPhone 11 with a screen whose pixels are becoming discolored in the top right corner. Let's say I want to trade this phone in for an iPhone 13 when it comes out. Will the AppleCare 'trigger' during trade-in and allow me to get near-full value for this phone? Or do I need to use...
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