icloud backup

I have sign to a 2Tb iCloud for holding my ~500Gb photos and documents . However, I want to to also keep at least two local copies of my files and photos. With files, that's easy and done. However, with Apple Photos, it is being an year since I've been trying to re-sync my Photo Library. When...

My friend is having serious iCloud issues that cannot be resolved even after spending days working on it with Apple. Apple essentially conceded that point and had her create a new Apple ID. She is going to buy a new iPhone XS and then she is going to log into her new phone with her new Apple ID...

Hey everyone, this is my first post so I'll first introduce myself. My name is Lucas, I'm from Argentina and I've been using Apple products (MacBook, iPhone and iPad) for the last 10 years. Let's cut through the chase to the problem I've been facing for the past 2 weeks. I have a 50GB plan on...

Hello, I'm trying to help my gf to reinstall/reconfigure her new/replacement iPhone 6, which she got today. When trying to restore the first time it asked to download and upgrade to 11.4.1. I didn't see what version the phone was before. The previous dead iPhone (died on day 364 of the...

I’m planning ahead to a point where I may no longer have a PC-device (Mac or Windows...) and just have iOS devices. iCloud backup says that it includes ‘app data’. Can anyone confirm that this includes emails stored locally on the device? I ask because I pay for a personal email service (as...

I have a question. I installed iOS 12 PB 1 to my iPad Pro and I have not noticed significant issues - loving it so far. (mainly because I only use it for reading). I do a lot of reading and now the new "Books" app does not syn up with the iBooks on my iPhone X running iOS 11.4 latest version...

Hello all, have not posted a question here for a while, but it is too late to contact Apple directly, so here goes.... My Macbook Pro laptop has 5gb of iCloud storage that came free, and it is near full. I was thinking of purchasing more storage space, but I am unclear as to how to add a folder...

Does anybody know wether Apple backs up their enormous iCloud database(s). I read all about what I should do to have backups of my software and data. Part of that I entrust Apple with by for example making iPad-backup's on iCloud. but I also entrust Apple with my entire photo library in iCloud...

My iPhone8 won't back up to icloud when plugged in and connected to wifi. I have signed in and out of my account and rebooted the phone and have the latest software. Help appreciated. Thanks

Hi, Recently I lost my phone. I bought a iPhone 10 and logged in with my icloud account. I restored all my contacts and app. But could not get my sms. Is there any way to get them back? Thanks

So I have been using a 7+ for the last year and switched to the X a week ago. Before switching over to the X, I made sure my 7+ (on iOS 11.1) was full backed up via iCloud and restored this backup on the X (also on 11.1). Now after using the X for 5 days, I feel like I am really missing the...

Hi all- I have an iCloud backup of my iPhone 7 with a "Last Backup" date of 11/13/16. My current iOS version is 10.2.1. I want to see if it's possible to revert to an earlier version of iOS from my iCloud backup. Perhaps the Last Backup mentioned above is earlier than 10.2.1..? And so my...

Recently started backing up to iCloud and have a few queries iCloud backup is only 6GB but I've used 35GB of storage on my iPhone itself. Does that mean if I restore using the iCloud backup, it'll have to redownload 29GB of stuff (eg. apps etc) using wifi? I'm on iOS 11.1 Beta 2. Since iCloud...

Today I checked what I have backed up in my iCloud and found a 2.8gb backup. I only backup my iPhone and after removing the backup of my iPhone there is still a 1.5gb backup I can’t remove from my phone, iCloud.com or my Mac (which I don’t backup to iCloud). So what is this backup that racks...

This morning, while I was on my phone, the screen went black and a spinning circle appeared. My first thought was to do the hard reset by holding down the power and home button. This solved nothing, the apple logo came on and then it went back to the black screen. I contacted apple support and...

My Whatsapp backup is stuck for almost a month and the manual backup option does not show. I have enough storage space in my iCloud, and its enabled for whatsapp backup. Any idea what is the problem?

How is this working for everyone? When looking in iCloud storage - do you see Health data synced? My wife's iCloud: when looking at iCloud storage - Health data shows up; as well as iCloud Drive My iCloud: when looking at iCloud storage - Health data does not show up. No visual proof Health is...

My messages app is acting up a lot so I was going to factory reset my phone and use my backup from icloud. However, when I look at my icloud storage its only listed as 32gb but my actual phone storage is using 53gb. I also don't see my messages listed as backed up in icloud. Shouldnt the two...

I've recently bought a MacBook Pro that only has a 128Gb hard drive and have moved over from Windows. I also have an iPhone and iPad Pro so want to make better use of iCloud. I have substantially more files than will fit on my MacBook's hard drive and these are currently on a NAS drive and a...

Hi all. My iPhone has almost reached capacity on storage. I back everything up to icloud. My question is this: If I manually delete some media files on my phone to free up some space, what the hell happens to my icloud storage? Because when an icloud backup next occurs, it's obviously going to...