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icloud backup

  1. G

    Storage confusion

    Hi all. My iPhone has almost reached capacity on storage. I back everything up to icloud. My question is this: If I manually delete some media files on my phone to free up some space, what the hell happens to my icloud storage? Because when an icloud backup next occurs, it's obviously going to...
  2. P

    Phantom/ghost icloud backup can't be deleted

    Hi Has anyone else encountered a problem with a device backup stuck in iCloud which can't be deleted? The only references I could find related to problems people has while running the beta of iOS9 (which thinking back, I did briefly install). I contacted apple support through twitter explaining...
  3. Marinier

    iCloud access\backup lack issue since 28-04-2017

    Note: I was also recently affected by 50 gb iCloud unsubscription. I’m experiencing an awful issue and I really need any help or advice about the ways to resolve it. This morning I entered my iCloud from PC and I saw that my 50 GB was almost free (49 of 50) while it was just 22 GB free...
  4. N

    iCloud Photo Library - some questions

    I turned "ON" my iCloud Photo Library on my iPhone and my Mac, also I turned "ON" the optimize option in both devices, and all my photos are uploaded perfectly to iCloud Photo Library but it seems that it also keeps the original copy in my devices I don't know why because I want to free up my...
  5. C

    iPad Cloud backup is taking much too long

    My iPad 2nd Generation is attached to my Macbook Air. I am attempting a backup (iCloud) of the iPad, but the time remaining is stuck at 4 hours, and sometimes that changes to more hours. I have deleted most backup items on the iPad, have lots of iCloud space, both devices are connected to my...
  6. moosquared

    Can I delete photo from iPhone, but still keep a copy in iCloud?

    So I've been reading regarding iCloud and it seems like you can't use iCloud as a back up? Basically, my iPhone is full of photos. I want to free some space on the iPhone by transferring the photos to iCloud. Once they're all in iCloud, I'll delete said photos from my iPhone and free up some...
  7. X

    iPad - Lock-screen passcode reset/recovery help!

    Hi, I cannot believe I’m having to ask this. I stupidly changed my iPad Air 2 lock-screen passcode the other night from the old 4-digit passcode to a 6-digit one (thumb and finger prints still intact) but I’ve already managed to forget it. Yes, I am embarrassed and yes, I hope this isn’t a sign...
  8. gwhizkids

    Impact on iCloud Drive of deleting user account on iMac

    My daughter has a user account on our family iMac. She also has an MBA of her own. Both are signed into same iCloud account and have the iCloud Drive Desktop and Document folder backup feature running. I'd like to delete her account from the iMac to free up resources there. However, I'm...
  9. Crotonmark

    Can I move my Movies Folder to icloud storage?

    My movies folder is 550GB. I am storing it on an external drive and I back it up to time machine - on a separate external drive I would like to ALSO take this folder (which includes my iMovie library folder) and back it up to a cloud service. Does anyone have a way to do this? Dropbox and iCloud...
  10. C

    cant download cloud backup to new iphone

    I have a 4s with ios 6.0 and have a 9G backup in the cloud. I "drowned" my phone while on vacation and bought a new 7 with ios 10. The problem is that the 7 is "unable to be restored because of a problem with backup data" I'm clearly not a technical person but thought the problem might be...
  11. S

    Some oddities after an iphone 6S iCloud Restore

    Yesterday, I went to the Genius Bar for battery testing of my iphone 6S (10.0.2). They did a reset on my phone and a restore from iCloud (fully and recently backed up). Once it was done with the base restoration process (about an hour), I left for home, plugged it in, connected to my wifi, and...
  12. A

    iPhone 7 music not matching my iTunes Library

    I recently set up my new iPhone 7 Plus and synced it through my computer. When it got to the music portion, it synced my playlists, but it didn't download any of the songs. I had to manually click the cloud button on my phone to download them. I've noticed that about 70% of my music (most of my...
  13. Z

    iCloud storage almost full

    I got a msg today that iCloud storage is almost full. 1. What are my options if I do not want to upgrade the iCloud storage to 50gb? 2. How do I remove my files from iCloud? 3. How can I stop iCloud to backup my files?
  14. HappyDude20

    EVERYTHING, ALL of my files are in iCloud, EXCEPT....

    iCloud 1TB a month holds huge amounts of music, documents, files, folders, scans, pdfs, etc... even gigs of photos. EXCEPT... My Current Camera Roll It's a bit frustrating knowing everything is properly backed up, including photos from previous iPhones except my most recent photos on the...
  15. H

    Backup issues with iOS 10 public beta

    After updating to the iOS 10 public beta, my iPhone backup on iCloud has ballooned out from a few GB to nearly 50GB. Has anyone else experienced this and/or able to recommend a fix? Can't actually see where the excess in storage is to delete anything.
  16. A

    Accessing iCloud files

    How do I access my iCloud storage files? Either I'm very ignorant or iCloud is the most mysterious cloud storage I've ever seen. Can I access these files on a desktop via web browser? I keep getting messages that my pitiful 5gb iCloud storage is almost full and I have no idea why. I've turned...
  17. N

    Contacts deleted after merging cards in address book

    Let me start by admitting that I am a moron. I got annoyed that while on my iOS devices all the contacts were fine almost all of them were doubled in my Mac address book. So I went online and read how to resolve the duplicates issue here https://support.apple.com/en-gb/HT203565. Being a moron...
  18. dalthicks

    iCloud Questions

    Hey everyone, I normally back up my 6s manually to my computer. I do this because I am confused with how iCloud works. What exactly is it backing up? It says it will back up my photo library, but my library is 6.2gb. Does it compress these photos? I apologize if this could have been found by...
  19. L

    Deleting iCloud backup?

    I'm going to post a picture of my iCloud backup, my question is what would happen if I delete the iCloud backup, is it going to make a new one with all my current apps? Too many old apps and getting cluttered, appreciate any feedback. Thanks
  20. K

    unsubsribed from shared photo album and cant find album on any ios device

    Hi Experts. I had created a family vacation album as a shared album on icloud photos library. I was inviting a few more people. I have 2 phones (5c and 5s) and have logged in with same apple account on both phones. So whenever i update the shared vacation album it gets updated on both phones...