I edited my post to clarify: the wifi on my iPad is completely off. My Sidecar connection is purely through USB-C.
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(2019) 16" is HOT & NOISY with an external monitor! :(
- Thread starter Appledoesnotlisten
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I edited my post to clarify: the wifi on my iPad is completely off. My Sidecar connection is purely through USB-C.
Hello 'my-name',
Thank you for your email to Tim Cook. Your correspondence concerns an issue that we feel would be best handled in a phone conversation.
Should you wish to speak with me simply respond on this email including your telephone number and a preferred time of contact so we could discuss your case further. I am available Monday through Friday, between 12:30pm and 8:30pm AEST.
I look forward to speaking with you.
Yes, I got a response from Apple Executive Relations Liaison, will be talking to them...
Thank you for your email to Tim Cook. Your correspondence concerns an issue that we feel would be best handled in a phone conversation.
Should you wish to speak with me simply respond on this email including your telephone number and a preferred time of contact so we could discuss your case further. I am available Monday through Friday, between 12:30pm and 8:30pm AEST.
I look forward to speaking with you.
Yes, I got a response from Apple Executive Relations Liaison, will be talking to them...
Got off the call from Apple Executive Relations Liaison and the person said Apple Engineering will call me within 24 hours.
What I told them:
- This is a MacBook Pro 16" issue
- Happens on any MBP 16 that has 5300M and 5500M.
- On Windows 10, this problem can be fixed
- This causes MBP to heat up because of the GPU
What he told me:
- Apple Engineering might have missed this
- Forwarded my message to Apple Engineering as he does not deal with this technical aspect.
- That Apple Engineering will contact me to further discuss this issue
What I told them:
- This is a MacBook Pro 16" issue
- Happens on any MBP 16 that has 5300M and 5500M.
- On Windows 10, this problem can be fixed
- This causes MBP to heat up because of the GPU
What he told me:
- Apple Engineering might have missed this
- Forwarded my message to Apple Engineering as he does not deal with this technical aspect.
- That Apple Engineering will contact me to further discuss this issue
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The person I talked to did not mention support but instead said Apple Engineering will be contacting me again. Hopefully, this goes somewhere
Kung gu. You are a f*king saint and a hero. Please let him know about some of the issues commonly seen in this thread and across other forums. Like the unnecessary power draws, etc. I’ve summarized a lot of it in my recent posts if you want to take a look. You are doing Gods work. Lol. Bless your kind heart.
Today got my MBP 16 with 5600M
As you can see in the screenshots its definetely better than my MBP 16 2018 with R560X (one is in clamshell the other one open - both with 4k 42inch HDR LG Display).
I'm still using TG Pro to control the fans like i want but its definetly not a big problem anymore.
What i noticed as well HDR works fine with 5600M and chromium browser (before i could activate HDR but not use it while streaming videos at youtube). Just confused that safari 14 beta seed 2 still don't support VP9 (4K YT) nor HDR.
sadly i cannot upgrade my istat Menus (AppStore Version) to support MBP 16 (just used the trial web version for screenshots).
Temps idle:
Btw: i have here a 5000€ Dell Precision 7530 (mobile) Workstation. It sounds most of the time like a jet even if the dGPU is not activ. Just by installing some updates it goes crazy.
As you can see in the screenshots its definetely better than my MBP 16 2018 with R560X (one is in clamshell the other one open - both with 4k 42inch HDR LG Display).
I'm still using TG Pro to control the fans like i want but its definetly not a big problem anymore.
What i noticed as well HDR works fine with 5600M and chromium browser (before i could activate HDR but not use it while streaming videos at youtube). Just confused that safari 14 beta seed 2 still don't support VP9 (4K YT) nor HDR.
sadly i cannot upgrade my istat Menus (AppStore Version) to support MBP 16 (just used the trial web version for screenshots).
Temps idle:
Btw: i have here a 5000€ Dell Precision 7530 (mobile) Workstation. It sounds most of the time like a jet even if the dGPU is not activ. Just by installing some updates it goes crazy.
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Would a driver update just be a part of a typical software update?
I have a 16 inch coming in (i7/5500) and I'm wondering if the people who report that everything is fine just have lighter use-cases? I would assume since the GPU problem is consistent across build-options, then this would be a much broader issue. From my experience, this problem is heavily discussed on this forum as well as some of the macbook subreddits. Have people seen this topic come up to this degree on other discussion forums?
Would the 13 inch (i7) be a decent downgrade in case I need to exchange?
I have a 16 inch coming in (i7/5500) and I'm wondering if the people who report that everything is fine just have lighter use-cases? I would assume since the GPU problem is consistent across build-options, then this would be a much broader issue. From my experience, this problem is heavily discussed on this forum as well as some of the macbook subreddits. Have people seen this topic come up to this degree on other discussion forums?
Would the 13 inch (i7) be a decent downgrade in case I need to exchange?
Absolutely do not get the 16" hoping it'll be fixed by a software update! Apple is already terrible at addressing this awful bug!!!
the discussion is confusing because sometimes the AMD GPU doesn't go crazy/overheat in clamshell mode in certain one-monitor setups. If you use your Macbook Pro 16" with lid open then it'll always have this issue with Apple's current drivers.
Here my story.
I received my first MacBook Pro the last April, as a massive birthday gift, from all my friends and family. It has been my dream laptop for a hole life, I have 30 yo. But never had the chance, neither the need, to buy such an expensive laptop, since I'm an engineer and a basically my work lives in windows 10. But in my free time I like to do creative stuffs (music, video, comics drawings ecc.). I've always seen the MacBook Pro as the best machine for content creators. I came from a Thinkpad E570, a 4 years old and cheap version of Thinkpad which I used with an external monitor LG27UL850.
My first week with the MacBook 16" was awful. Several freezes with kernel panic, which I solved switching power nap off after some research. Moreover, the laptop behaviour with the external monitor was definitely not satisfying. Just plug the cable and even if you don't do anything, the machine heats an fans ramp up. And here is the point. Since this was not an expected behaviour for me, I decided to search on the internet if someone else had the same problem...and I realised that actually the vast majority of the users which uses the MacBook with an external monitor noticed the same issue and was unsatisfied. This is a crucial fact, since before that I've never heard about this issues. Only positive feedback from YouTube videos or journal articles. What I want to say is that, if the issue didn't exist, I would not search the web for a solution to that issue. All people that commented this post are people that really had the issue. Who says the contrary is some apple soldier that I would not take seriously since he's blind and can't judge something from an objective point of view. The most embarrassing point is that 1 year passed and Apple is not considering the problem. 3500 € of laptop. I was disappointed. I returned the laptop and ordered a base model, convinced by my girlfriend that managed the birthday gift and made a great effort in reaching that amount of money for the 16". Now I'm living with it, but I realised that this is not a pro machine. Pro means professional and I think 80% of people that work with Macs SERIOUSLY need an external monitor. Except people that work on the go, of course. If you say the contrary, you are not working seriously. Look at you. You are trying to do something serious probably, but you are not doing it actually. For the best productivity and products you need a bigger monitor. Another point. Windows 10 is great, at least with thinkpads. I've never had so many bugs, like the ones that I've experienced with this top MacBook Pro in the last 3 months, which should be the top product of the Apple portable line. E.g. Freezes, dock going crazy after disconnecting the monitor, Matlab crashes, compatibility issues. I have an iPad Pro, an iPhone and the Apple Watch. All best products of their classes. This computer is definitely not. Of course is a really beautiful computer, best design, materials ecc. But it remains a computer for only video makers and maybe, maybe for programmers. I say maybe because is hard to type comfortably on a hot keyboard, (the Macbook pro 16 heats always when you use an external monitor). Not for music producers, since this 16" is too noisy. Probably I received a Mac in the wrong period. I have been unlucky. But also Apple knows that its laptop line is not going towards the pros direction, this is why they convinced to redesign the hardware and software architecture by introducing the arm. Hope that the era of "thin and light" will finish. Hope that the era of pro will come back. And pro means: get it done in the best and fastest way possible. Comfortably. If you need to look for bugs fixing on macrumors, you're wasting time. This is unacceptable for pros. Time is money.
Cheers.
I received my first MacBook Pro the last April, as a massive birthday gift, from all my friends and family. It has been my dream laptop for a hole life, I have 30 yo. But never had the chance, neither the need, to buy such an expensive laptop, since I'm an engineer and a basically my work lives in windows 10. But in my free time I like to do creative stuffs (music, video, comics drawings ecc.). I've always seen the MacBook Pro as the best machine for content creators. I came from a Thinkpad E570, a 4 years old and cheap version of Thinkpad which I used with an external monitor LG27UL850.
My first week with the MacBook 16" was awful. Several freezes with kernel panic, which I solved switching power nap off after some research. Moreover, the laptop behaviour with the external monitor was definitely not satisfying. Just plug the cable and even if you don't do anything, the machine heats an fans ramp up. And here is the point. Since this was not an expected behaviour for me, I decided to search on the internet if someone else had the same problem...and I realised that actually the vast majority of the users which uses the MacBook with an external monitor noticed the same issue and was unsatisfied. This is a crucial fact, since before that I've never heard about this issues. Only positive feedback from YouTube videos or journal articles. What I want to say is that, if the issue didn't exist, I would not search the web for a solution to that issue. All people that commented this post are people that really had the issue. Who says the contrary is some apple soldier that I would not take seriously since he's blind and can't judge something from an objective point of view. The most embarrassing point is that 1 year passed and Apple is not considering the problem. 3500 € of laptop. I was disappointed. I returned the laptop and ordered a base model, convinced by my girlfriend that managed the birthday gift and made a great effort in reaching that amount of money for the 16". Now I'm living with it, but I realised that this is not a pro machine. Pro means professional and I think 80% of people that work with Macs SERIOUSLY need an external monitor. Except people that work on the go, of course. If you say the contrary, you are not working seriously. Look at you. You are trying to do something serious probably, but you are not doing it actually. For the best productivity and products you need a bigger monitor. Another point. Windows 10 is great, at least with thinkpads. I've never had so many bugs, like the ones that I've experienced with this top MacBook Pro in the last 3 months, which should be the top product of the Apple portable line. E.g. Freezes, dock going crazy after disconnecting the monitor, Matlab crashes, compatibility issues. I have an iPad Pro, an iPhone and the Apple Watch. All best products of their classes. This computer is definitely not. Of course is a really beautiful computer, best design, materials ecc. But it remains a computer for only video makers and maybe, maybe for programmers. I say maybe because is hard to type comfortably on a hot keyboard, (the Macbook pro 16 heats always when you use an external monitor). Not for music producers, since this 16" is too noisy. Probably I received a Mac in the wrong period. I have been unlucky. But also Apple knows that its laptop line is not going towards the pros direction, this is why they convinced to redesign the hardware and software architecture by introducing the arm. Hope that the era of "thin and light" will finish. Hope that the era of pro will come back. And pro means: get it done in the best and fastest way possible. Comfortably. If you need to look for bugs fixing on macrumors, you're wasting time. This is unacceptable for pros. Time is money.
Cheers.
As far I know, the issues simply do not exist on Windows. Better AMD drivers for Windows? Someone please correct me.
Curious...has anyone tried installing Mojave to address these issues? I say this based on a post I saw on reddit. The user has a 15" 2019 MBP....no issues with Mojave. Updated to Catalina and now is reporting major increases in heat / fans.
You can't downgrade to Mojave on the 16", as you can only restore to whatever macOS version it shipped with.
i don't know if you get any priority if you get a replacement from apple but after the credit card got charged the replacement was shipped immediately.
Except imac will be on dgpu all the time and it has much more cooling, so won't be even noticeable there.
are you sure the iGPU will not be used? btw most of the user will not plugin an external monitor nor daisy chain monitors so the issue is not even a point there right?